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Broadstone North Lamar

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 95 Google reviews · How we rank ›

4.7(95) 75 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Broadstone North Lamar
Service
Luxury Apartments
Reviews
95

What we found

Five-star reviewers praise Travis E, Rafael, and Aubrey in the leasing office for knowledgeable, patient tours and professional communication. Residents report the renovated units feature gas stoves, wine fridges, and spa-like showers; staff organize frequent events and keep common areas spotless. However, one-star reviewers document a pattern of neglected infrastructure: the gate remains broken repeatedly, elevators fail frequently without quick repair, a multi-day power outage left some units without electricity, and mandatory use of Fetch package delivery (which has a 1.5-star rating) prevents direct shipments and results in lost or delayed packages. A few residents note North Lamar's street noise affects units facing the boulevard, but credit the complex for genuine security and a safe environment overall.

Management has improved engagement and event planning under new leadership, yet critical complaints center on preventative maintenance gaps and unresponsive resolution timelines for serious issues. The divide between touring experience and resident satisfaction is striking.

Praised for
  • responsive staff and leasing team
  • modern design and high-end finishes
  • strong amenities and resort-style facilities
  • convenient location and transit access
  • clean common areas and maintenance responsiveness
Watch-outs
  • broken gate and security gaps
  • elevator failures and slow repairs
  • mandatory Fetch package service with delivery issues
  • power outages and lack of communication
  • noise from North Lamar corridor
friendly-staffrenovated-unitsgreat-amenitiesresponsive-managementwell-maintainedslow-maintenanceunresponsive-maintenancesafe-securenoisy-neighbors
Best for: Professionals and relocating families seeking modern luxury finishes and strong community programming in a prime location.
Think twice if: Infrastructure failures (gate, elevators, power outages) and mandatory Fetch package service are recurring issues with slow repair response. Units facing North Lamar boulevard experience significant street noise.

What this place gets right

  • high-end finishes (gas stoves, wine fridges, spa showers)
  • strong leasing team (Travis E, Rafael, Aubrey praised by name)
  • active community events and resident engagement
  • convenient North Lamar location near transit and retail

Before you tour or apply

  • Leasing staff: Travis E, Rafael C, Aubrey, Ornella praised for tours and communication
  • Maintenance team: Courtland and Luis noted for timely, professional work
  • Units feature gas stoves, wine fridges, spa-style showers
  • Gate and elevator malfunctions are recurring with slow repair; multi-day power outage documented (2026)
  • Package delivery restricted to Fetch (third-party contractor with 1.5-star Google rating); UPS/FedEx/Amazon direct delivery no longer permitted
  • Resort-style pool, fitness center, co-working space, pet spa listed on website

Resident ratings

Luxury Apartments
Five-star reviewers praise modern layouts, high-end finishes, and resort-style amenities; one-star reviewers cite infrastructure failures (gate, elevators, power) and slow repair response times as serious drawbacks.

How it stacks up

  • Rated 4.7 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

What keeps coming up

gas stoveswine fridgesluxury feelknowledgeable tour guidepeaceful spacemodern designleasing processspacious apartmentswelcoming atmospherenew home

How we scored this

How We Score
Star rating 70
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
87
4
0
3
1
2
1
1
6

FAQ

Can I receive packages via Amazon, UPS, or FedEx directly?
No. The complex requires all packages to use Fetch, their third-party contractor. Direct delivery from Amazon, UPS, FedEx, and other carriers is no longer permitted.
What amenities are included?
Resort-style pool, fitness center, co-working space, pet spa, bike room, club rooms, outdoor spaces, and sky lounge (per their website).
What are the pet fees?
Pet deposit $350, pet fee $350, and pet rent $25 per month (per their website).

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Last updated 2026-07-17