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The Johnny

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 55 Google reviews · How we rank ›

3.5(55) 56 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Johnny
Location
Highland, Austin
Service
Luxury Apartments
Reviews
55
Ranking
#446 in Luxury Apartments
Best for
professionals seeking stylish units who can work with current management inconsistencies

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

The Johnny draws strong marks for maintenance response on unit repairs and leasing staff warmth, but residents clash with inconsistent management and chronic infrastructure failures. The building's elevator breaks monthly, walls are thin, and common-area upkeep lags despite three management changes in two years; one resident praised individual staff member Rebecca as the only reason she stays.

Praised for
  • maintenance staff (Brad, Will) responsive and efficient
  • leasing staff friendly and attentive (Tonya, Caseque)
  • property stylish with unique feel and good amenities
  • units spacious and well-designed
Watch-outs
  • elevator frequently broken, out multiple times monthly
  • poor soundproofing between units
  • management communication lacking, slow on common-area repairs
  • unresponsive apartment manager (CK) to resident concerns
  • parking garage overcrowded and poorly maintained
  • security gate broken for weeks
friendly-staffslow-maintenanceunresponsive-maintenancepoor-communicationnoisy-neighborspoor-soundproofingparking-issuessafe-secure
Best for: professionals seeking stylish units who can work with current management inconsistencies
Think twice if: elevator reliability is critical for you, you need consistent manager communication, or soundproofing matters

What this place gets right

  • maintenance team (Brad, Will) handles repairs quickly
  • leasing staff (Tonya, Caseque) engaging and helpful
  • stylish units with impressive amenities
  • responsive to unit-level issues

Before you tour or apply

  • Brad and Will named for quick unit-level maintenance responses
  • elevator out of service multiple times per month; no repair timeline provided to residents
  • security gate broken over a month with no fix timeline
  • three management company changes in roughly two years
  • apartment manager CK described as unresponsive; Rebecca praised as exception
  • leasing staff Tonya and Caseque both praised for responsiveness and demeanor

Resident ratings

Luxury Apartments
Stylish, well-designed units with good amenities and quick unit repairs, but chronic elevator outages, thin walls, and management turnover frustrate residents.

How it stacks up

  • Rated 3.5 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

How we scored this

How We Score
Star rating 11
Review volume 76
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Breaking down the ratings

5
32
4
2
3
1
2
2
1
18

FAQ

How often is the elevator out of service?
Residents report it breaks multiple times per month, sometimes for extended stretches. With no ground-floor apartments, outages force stair use for all residents.
Is this pet-friendly?
Yes, the business lists itself as pet-friendly, though residents report noise complaints from neighboring dogs are not consistently addressed.
How responsive is maintenance on unit repairs?
Maintenance staff Brad and Will are reported as quick and efficient; residents cite same-day repairs and responses within hours on unit-level issues.
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Last updated 2026-09-08