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Hermosa Village Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 183 Google reviews · How we rank ›

4.2(183) 70 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingSenior Living ApartmentsLuxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
Hermosa Village Apartments
Location
Leander
Services
Affordable & Section 8 Housing, Senior Living Apartments, Luxury Apartments
Reviews
183
Ranking
#89 in Affordable & Section 8 Housing
Best for
Long-term residents comfortable with property upkeep; families or retirees valuing quiet, maintained grounds.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-28.

What we found

Long-term residents and first-time tourees report clean, quiet grounds and welcoming maintenance staff (Tim, Valerie, Kayla, Emile) who handle issues promptly. Move-ins are smooth and the community feels genuinely connected. However, walk-in leasing office experiences range from dismissive to responsive, and several residents cite unaddressed emails, rising renewal rates tied to lower advertised prices, and maintenance delays-particularly the gate broken for a year. A few note security concerns tied to neighbors' behavior and aggressive dogs on-site.

Positive experiences cluster around individual staff members and the physical property. Negative patterns suggest inconsistent office communication, frustration with pricing tactics (existing tenants paying more than new rates), and management responsiveness that depends heavily on who you reach.

Praised for
  • responsive, knowledgeable maintenance staff
  • clean, well-maintained grounds and units
  • friendly, attentive management team
  • strong community feel and amenities
  • smooth move-in process
Watch-outs
  • inconsistent leasing office customer service
  • communication gaps with office and management
  • broken gate unfixed for months
  • deposit deductions despite cleaning
  • rising fees without new amenities
  • safety concerns about aggressive dogs and police activity
responsive-managementpoor-communicationwell-maintainedquiet-communityclean-common-areasfriendly-staffslow-maintenanceoverpriced
Best for: Long-term residents comfortable with property upkeep; families or retirees valuing quiet, maintained grounds.
Think twice if: Renewal rates may be higher than advertised rates for new residents; office responsiveness to emails can be slow; one-year delay on broken gate and unresolved maintenance complaints warrant asking about current status.

What this place gets right

  • named maintenance staff praised for emergency response and follow-through
  • property manager Valerie known for attentiveness and community-building
  • clean, quiet grounds with strong farmhouse aesthetic
  • efficient move-in coordination

Before you tour or apply

  • Maintenance staff Tim responded to emergency Friday night call
  • Property manager Valerie known for move-in welcome package and filter coordination
  • Community manager Kayla conducted multi-unit tours and highlighted both dog parks
  • Leasing agent Chelsea helped narrowed down 2 vs 3-bedroom options
  • Leasing agent Emile provided extensive computer assistance to seniors
  • Gate reportedly broken for approximately one year with no updates on repair timeline

Resident ratings

Pet-Friendly Apartments
Dog parks present on property; reviewers praise facilities but some cite concerns about aggressive dogs and lack of enforcement
Townhome & Garden-Style Communities
Clean grounds and farmhouse aesthetic valued; move-in process smooth; maintenance response generally quick but gate repair stalled
Senior Living Apartments
Leasing agent Emile praised for patient, extensive assistance with seniors unfamiliar with digital processes

How it stacks up

  • Rated 4.2 against a 4.08 average across the 242 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How we scored this

How We Score
Star rating 45
Review volume 98
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Breaking down the ratings

5
140
4
6
3
3
2
4
1
30

FAQ

What sizes of apartments are available?
1-, 2-, and 3-bedroom units are offered.
Are there pet amenities?
Yes, the property has two dog parks, pet washing stations, and allows pets.
Do the garages have EV charging?
Yes, attached garages include EV charging stations according to the business website.
Request a quote

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Last updated 2026-09-08