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Alister Sunset Valley

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 222 Google reviews · How we rank ›

3.9(222) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
Alister Sunset Valley
Location
Brodie Lane, Austin
Services
Pet-Friendly Apartments, Luxury Apartments, Townhome & Garden-Style Communities
Reviews
222
Ranking
#131 in Pet-Friendly Apartments
Best for
pet owners seeking townhome-style living with quick maintenance response and accessible amenities

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Alister draws strong praise for its maintenance crew (David, Abe, Ted) and leasing staff, especially Tonya, who residents credit with fast turnarounds and genuine care. Pet owners appreciate the dog park and proximity to Barton Creek trails. However, recurring complaints about roach infestations, broken entrance gates that fail to secure the property, duplicate and unexplained billing charges, and management communication gaps undermine the premium pricing residents pay for a luxury community.

The split is stark: 59% five-star reviews celebrate the hands-on team and grounds, while 25% one/two-star reviews cite months-long maintenance delays, unsafe infrastructure (crumbling concrete stairs, exposed rebar), and a pattern of billing disputes management could not explain. Move-out disputes over wear-and-tear charges add to the frustration.

Praised for
  • responsive maintenance team
  • helpful leasing staff (Tonya, Skye)
  • pet-friendly amenities and dog park
  • quick maintenance response times
Watch-outs
  • pest control ineffective, roach infestations
  • gate malfunction and poor security
  • poor management communication and billing issues
  • amenities out of order, unsafe concrete stairs
responsive-managementfriendly-staffwell-maintainedpest-problemsnoisy-neighborsgood-valueoverpricedslow-maintenanceunresponsive-maintenancesafe-secureparking-issues
Best for: pet owners seeking townhome-style living with quick maintenance response and accessible amenities
Think twice if: recurring roach infestations, broken gates creating security gaps, and billing disputes are concerns; management communication and accountability lag behind maintenance quality

What this place gets right

  • dedicated maintenance crew with fast response times
  • leasing staff known for genuine, hands-on service
  • dog park and trail access for pet owners
  • private garages and in-unit washer/dryer

Before you tour or apply

  • Maintenance staff named David, Abe, Ted praised for responsiveness and pride in work
  • Tonya and Skye credited for patient, proactive leasing support
  • Pet fees: $30 profile, $250 one-time, $250 deposit, $25/month rent
  • Concrete stairs deteriorated with exposed metal reinforcement reported as safety hazard
  • Gate system frequently broken or left open during two-year resident tenure
  • Roach infestations in Building 7 and elsewhere; pest control ineffective per multiple reviews

Resident ratings

Pet-Friendly Apartments
Dog park and trail access loved; roach infestations and pest control failures undermine quality
Luxury Apartments
Premium pricing ($1,900+ after fees) without matching service: broken gates, roach problems, billing disputes frustrate residents
Townhome & Garden-Style Communities
Private garages and in-unit washer/dryer praised; but garage break-ins, door malfunctions, and unsafe concrete stairs reported

How it stacks up

  • Rated 3.9 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

What keeps coming up

hike trailsdog parkpickleball courtattached garagedog friendlypoolcozy complexfriendly peopleclean propertyquiet community

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
132
4
29
3
5
2
11
1
45

FAQ

What are the pet fees at Alister Sunset Valley?
Pet profile fee is $30 per household, one-time fee $250 per pet, deposit $250 per pet, and monthly pet rent $25 per pet.
Does Alister have a dog park?
Yes, residents praise the dog park and easy trail access to Barton Creek Greenbelt nearby.
How responsive is maintenance?
Multiple residents report fast response times from the maintenance team (David, Abe, Ted); however, some long-term issues (HVAC, leaks, garage doors) took months to resolve despite repeated requests.
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Last updated 2026-09-22