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Alister Sunset Valley

Updated 2026-07-17 · 2,441 reviewed · 783 listed · Scored from 216 Google reviews · How we rank ›

3.9(216) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Alister Sunset Valley
Service
Pet-Friendly Apartments
Reviews
216

The honest read

Strong leasing staff and maintenance team keep many residents happy, especially those settling in quickly or needing prompt repairs on minor issues. However, a significant segment reports recurring pest problems, communication gaps on major repairs, and frustration with mounting fees (garage, pest control, drainage, parcel) that push monthly costs well above advertised rent, leaving some feeling overcharged for the experience.

Praised for
  • responsive leasing staff (Tonya, Tanya noted by name)
  • maintenance team quality (David, Abe, Ted)
  • dog park and pet amenities
  • location near Barton Creek trails and shops
  • quick maintenance response on some requests
Watch-outs
  • roach infestations unresolved despite pest control
  • slow response to major repairs (HVAC, leaks, garage doors)
  • poor communication and vague follow-up
  • hidden or unexplained fees beyond base rent
  • noisy neighbors; poor soundproofing
  • broken security gates
responsive-managementpoor-communicationunresponsive-maintenancenoisy-neighborsfriendly-staffslow-maintenancegood-value
Best for: dog owners seeking walkable trails and a pet-friendly leasing team
Think twice if: expect ongoing pest control issues, slow responses on major repairs, and fees that significantly exceed the advertised base rent

What this place gets right

  • named maintenance crew (David, Abe, Ted) praised for responsiveness and care
  • leasing agent Tonya builds strong resident relationships and handles difficult situations
  • dog park and walking access to Barton Creek trails
  • fitness center and sand volleyball court

Worth knowing

  • Leasing agent Tonya widely praised by name for empathy and speed during moves
  • Maintenance team members David, Abe, and Ted named as key assets
  • Building 7 had documented roach infestations; second exterminator called within months with no resolution reported
  • Wasp nest removal handled in under an hour by maintenance
  • Garage break-in incident mentioned; security gates repeatedly non-functional
  • Base rent cited as $1,633 for one-bedroom, climbing to ~$1,900 with all fees

Reviews by category

Pet-Friendly Apartments
Dog park and dog-friendly staff draw praise; roach infestations and weak pest control undermine the pet experience

How it stacks up

  • Rated 3.9 against a 4 average across the 339 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

What keeps coming up

hike trailsdog parkpickleball courtfloorplanattached garagehelpful teamdog friendlygympoolcozy complex

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
127
4
29
3
5
2
11
1
44

Quick answers

How much are pet fees?
Pet profile fee is $30 per household per pet; one-time pet fee is $250; pet deposit is $250; pet rent is $25 per month per pet.
What happens if I report a maintenance issue?
Response times vary widely. Minor issues (wasp nests) may be handled in under an hour. Larger issues (HVAC, leaks, garage doors) have taken months with repeated follow-ups, according to recent reviews.
What is the typical total monthly cost?
One-bedroom base rent starts around $1,633, but one reviewer reported their total with all fees (garage, carport, trash, parcel, pest control, water, sewer) reached approximately $1,900 per month.
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Last updated 2026-07-17