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Alister Sunset Valley

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 220 Google reviews · How we rank ›

3.9(220) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsLuxury Apartments
Alister Sunset Valley
Location
Brodie Lane, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
220
Ranking
#158 in Pet-Friendly Apartments
Best for
Pet owners near Barton Creek Greenbelt seeking dog-park amenities and accessible leasing help.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

The maintenance crew-particularly David, Abe, Ted, and the leasing team member Tonya-earn consistent five-star praise for speed and care. Yet residents report two years of frustrations: roaches spreading across buildings despite pest control contracts, broken entrance gates offering little security, dark exterior lighting, deteriorating stairs with exposed metal, and billing opacity. Management often ignores concerns until corporate escalation forces action.

Premium pricing (base rent $1,633 plus $250+ in monthly fees and pet charges) has left residents expecting luxury care but receiving recurring maintenance gaps and poor communication instead. Those who praised the property cite pool access, trail proximity, and individual staff kindness; those who left cite system-wide failures and the sense of being nickeled-and-dimed through move-out.

Praised for
  • dedicated maintenance staff
  • responsive leasing team
  • pool and trail access
  • professional repairs
Watch-outs
  • roach infestations unresolved
  • management communication failures
  • gate and security malfunctions
  • excessive and unclear fees
poor-communicationpest-problemsgreat-amenitiesparking-issuesoverpriced
Best for: Pet owners near Barton Creek Greenbelt seeking dog-park amenities and accessible leasing help.
Think twice if: Roach issues and gate failures are ongoing; residents report poor management response and unclear billing practices despite paying premium rent.

What this place gets right

  • named maintenance crew praised for speed and thoroughness
  • leasing staff (Tonya, Skye) known for patience and problem-solving
  • pool and hiking trail access near Barton Creek Greenbelt

Before you tour or apply

  • Maintenance staff members named: David, Abe, Ted consistently praised
  • Leasing staff Tonya, Skye, Steve noted for responsiveness and kindness
  • Pet fees: $30 profile, $250 one-time fee, $250 deposit, $25/month rent per pet
  • Base rent $1,633 for one-bedroom before $250+ monthly add-ons
  • Roach infestations in Building 7 and elsewhere not resolved despite multiple exterminator visits
  • Entrance gates broken or left open throughout residencies; exterior lighting frequently off

Resident ratings

Pet-Friendly Apartments
Dog park praised; roach infestation and pest control failures a persistent complaint

How it stacks up

  • Rated 3.9 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

What keeps coming up

hike trailsdog parkpickleball courtattached garagedog friendlypoolcozy complexfriendly peopleclean propertygym

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
130
4
29
3
5
2
11
1
45

FAQ

What are the pet fees?
$30 profile fee per household, $250 one-time fee and $250 deposit per pet, plus $25 monthly rent per pet.
Is there a dog park?
Yes; reviewers mention a dog park as part of the community amenities.
What outdoor features does the complex offer?
Pool, hiking trail access near Barton Creek Greenbelt, and attached garages in some units.

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Last updated 2026-09-08