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Saison North

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 67 Google reviews · How we rank ›

3.9(67) 63 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Saison North
Location
North Burnet–Gateway, Austin
Service
Luxury Apartments
Reviews
67
Ranking
#380 in Luxury Apartments
Best for
Professionals seeking brand-new, well-maintained apartments in a walkable location who do not rely on evening or night-time parking.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Outstanding staff like Elle, Marlene, and Ernesto make the leasing and move-in process smooth and genuinely caring. The complex itself is clean, new, and close to shopping and The Domain.

But parking is a chronic crisis. Residents regularly wait hours for spots late at night, and cars get towed from overflow areas with $361+ fees. Management and Accolade Property Management (their contractor) don't act on complaints or offer solutions, leaving paying residents frustrated and unheard.

Praised for
  • exceptional leasing staff
  • clean units and grounds
  • convenient location
  • responsive individual staff members
  • new construction quality
Watch-outs
  • severe parking shortage
  • unresponsive management
  • inconsistent communication
  • low accountability for complaints
responsive-managementpoor-communicationwell-maintainedclean-common-areasfriendly-staffparking-issuesunresponsive-maintenance
Best for: Professionals seeking brand-new, well-maintained apartments in a walkable location who do not rely on evening or night-time parking.
Think twice if: You work night shifts or come home after 10 PM regularly; parking fills completely and tow fees run $361+. Management does not resolve parking complaints or assist with tow costs.

What this place gets right

  • new construction and clean finishes
  • skilled leasing team who genuinely help
  • prime location near Domain and shopping
  • on-site amenities (fitness center, business center, pool)

Before you tour or apply

  • Elle B., Marlene, and Ernesto Santillan praised for thorough leasing support and follow-up on work orders
  • Property managed by Accolade Property Management (Coppell, TX)
  • vehicles towed by A&A Wrecker Service; residents report $361 recovery cost
  • leasing office can issue emergency keys within minutes
  • parking lot consistently full after 10 PM, with documented wait times exceeding 3 hours

Resident ratings

Luxury Apartments
New, clean units and responsive leasing staff, but systematic parking shortage and slow management complaints handling undermine the luxury experience.

How it stacks up

  • Rated 3.9 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

What keeps coming up

brand new apartmentsclean propertyquietkind staffconvenient locationeasy processcreating comfortbeautiful complexnice and patient managerhelpfulness

How we scored this

How We Score
Star rating 29
Review volume 80
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
43
4
5
3
2
2
1
1
16

FAQ

What is the parking situation here?
Parking lot is full after 10 PM most nights. Residents have waited 3+ hours for spots. Cars parked in unauthorized overflow areas are towed at $361+. Management does not assist with towing costs or offer solutions.
Will my car be safe from theft or towing?
Leasing staff respond quickly to security issues (stolen keys recovered within minutes). However, residents must secure valid parking spots or risk towing; available spots are scarce late at night.
Who do I contact if I have a complaint?
Submit complaints to both on-site management and Accolade Property Management (their contractor in Coppell, TX). Residents report slow responses and unresolved issues even after multiple submissions.
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Last updated 2026-09-08