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Stonelake at the Arboretum

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 316 Google reviews · How we rank ›

4.3(316) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingLuxury Apartments
Stonelake at the Arboretum
Location
North Burnet–Gateway, Austin
Services
Student Housing, Luxury Apartments
Reviews
316
Ranking
#22 in Student Housing
Best for
Graduate students and young professionals seeking a well-maintained community with reliable maintenance and convenient access to UT and The Domain.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Most residents praise the location near restaurants, shopping, and transit hubs, along with responsive maintenance staff who handle requests within a day. Yvonne, Daniel, Amanda, and Alfredo stand out for going above and beyond in service and professionalism.

The community draws recurring concern over broken gates, security incidents including catalytic converter theft, and pests; one resident also reported serious safety worries about maintenance staff behavior. Prices sit above comparable older complexes, though many say the upkeep justifies the cost.

Praised for
  • responsive maintenance team
  • professional leasing staff
  • clean common areas
  • convenient location
  • well-managed property
Watch-outs
  • maintenance intimidation and safety concerns
  • pest issues
  • broken security gates
  • pricing feels high for age of buildings
  • stairwell and hallway cleanliness
responsive-managementwell-maintainedclean-common-areasfriendly-staffsafe-secureoverpricedpest-problemsparking-issues
Best for: Graduate students and young professionals seeking a well-maintained community with reliable maintenance and convenient access to UT and The Domain.
Think twice if: Security gate repairs lag, and recent complaints about pests and maintenance conduct warrant a tour and direct questions before signing.

What this place gets right

  • staff named by residents for going above and beyond
  • same-day or next-day maintenance response
  • convenient northeast Austin location near shopping and transit
  • two pools and fitness facility

Before you tour or apply

  • Leasing agents Daniel, Yvonne, and Amanda named for professionalism and responsiveness
  • Maintenance staff Alfredo praised for follow-up care
  • Maintenance requests typically resolved within one day
  • Two pools and fitness facility available
  • 24-hour maintenance offered
  • $99 deposit with approved credit

Resident ratings

Student Housing
Graduate students praise the gym, dual pools, quiet upper-floor units, and responsive management; location works well for campus commute.
Luxury Apartments
Well-maintained interiors and common areas draw praise, but one reviewer noted pricing feels high relative to the age of buildings compared to newer communities.

How it stacks up

  • Rated 4.3 against a 3.99 average across the 249 student housing businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
234
4
23
3
9
2
12
1
38

FAQ

How quickly does maintenance respond to repair requests?
Residents report that maintenance requests are usually addressed within one day. One reviewer noted a maintenance technician returned the next day to confirm a repair was still working.
What amenities are included?
Their website lists two swimming pools, fitness facility, clubhouse, coffee bar, business center, sand volleyball court, and poolside grills.
Are there security concerns I should know about?
Multiple recent reviews mention broken security gates that remain unfixed for extended periods, and one resident reported a catalytic converter theft. One review also raises concerns about maintenance staff conduct, though this appears isolated.

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Outstanding staff like Elle, Marlene, and Ernesto make the leasing and move-in process smooth and genuinely caring. The complex itself is clean, new, and close to shopping and The Domain. But parking is a chronic crisis. Residents regularly wait hours for spots late at night, and cars get towed from overflow areas with $361+ fees. Management and Accolade Property Management (their contractor) don't act on complaints or offer solutions, leaving paying residents frustrated and unheard.

Luxury Apartments
Reserve at the Arboretum
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Reserve at the Arboretum

4.4(390)✓ Google-verifiedPublishes prices

Staff like Ashton, Tyler, Emily, and maintenance techs earn consistent praise for responsiveness and going beyond the job. Units feel spacious despite modest square footage, walls block noise well, and 24-hour amenities draw approval. However, noise complaints from inconsistent enforcement, hallway odors, and pet waste issues suggest management does not respond equally to all resident concerns. Recent residents report quick maintenance response times and community events that foster belonging. Long-term tenants (six years) stay loyal to the location and building quality. Pet-friendly amenities and nature trails support the appeal, though the locker system's repeated breakdowns have left packages vulnerable and orders inaccessible.

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Student Housing

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Last updated 2026-09-08