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Marquis at Great Hills

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 286 Google reviews · How we rank ›

4.1(286) 76 composite score See reviews on Google ✓ Google-verified
Student Housing
Marquis at Great Hills
Location
North Burnet–Gateway, Austin
Service
Student Housing
Reviews
286
Ranking
#4 in Student Housing
Best for
students and young professionals seeking convenient access to retail and dining near Gateway

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Residents consistently praise the quiet, tree-filled setting and responsive staff who handle maintenance requests within hours. The complex sits near major retailers, restaurants, and Gateway Shopping Center, with standout amenities including a resort-style pool, gym, parking garage, and car wash station.

Longtime tenants report strong relationships with management, particularly naming staff members Diana and Will at the leasing office and Antonio on maintenance. Most cite convenient access to downtown (roughly 15 minutes) and appreciate the blend of urban proximity and community feel. A few mention pricing could be more competitive, though most balance cost against the location and service quality.

Praised for
  • helpful and responsive staff
  • well-maintained grounds and amenities
  • convenient location near shops and services
  • quiet and peaceful community
  • prompt maintenance service
Watch-outs
  • pricing could be more competitive
  • poor wayfinding or signage
responsive-managementwell-maintainedquiet-communityclean-common-areasfriendly-staffgreat-amenities
Best for: students and young professionals seeking convenient access to retail and dining near Gateway
Think twice if: pricing is above market for some renters; signage and wayfinding could be clearer

What this place gets right

  • quiet, tree-lined setting with community feel
  • prompt maintenance (1-2 hour response claimed)
  • on-site amenities: resort-style pool, gym, parking garage, car wash
  • walkable to retailers and restaurants

Before you tour or apply

  • Named staff: Diana and Will at leasing office, Antonio on maintenance team
  • Maintenance response time reportedly 1-2 hours for requests
  • Amenities include pool, gym, parking garage with car wash station
  • Parking garage on west side available for covered parking
  • Complex features trees throughout for privacy despite retail proximity

Resident ratings

Student Housing
Responsive staff, quiet environment, and retail proximity praised for student and young professional renters

How it stacks up

  • Rated 4.1 against a 3.99 average across the 249 student housing businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

How We Score
Star rating 40
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Breaking down the ratings

5
187
4
36
3
10
2
11
1
42

FAQ

How quickly does maintenance respond to requests?
Reviewers report 1 to 2 hours for maintenance and pest control requests; one resident had a microwave replaced by 10 a.m. the morning after submitting an evening request.
What amenities does the complex have?
Pool, gym, parking garage with car wash station and vacuums, trees throughout the grounds, and nearby access to retailers including Costco, Sam's Club, Target, Whole Foods, and Trader Joe's.
How far is it to downtown Austin?
Residents report approximately 15 minutes to downtown via Mopac and 183 without either highway directly adjacent to the complex.

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Last updated 2026-09-08