Austin Apartment Reviews Guide
Menu
Westdale Pointe logo

Westdale Pointe

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 305 Google reviews · How we rank ›

3.8(305) 69 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Westdale Pointe
Service
Luxury Apartments
Reviews
305

What we found

Staff excellence anchors the experience here, especially leasing team members Yadira and Grace who handle applications and move-ins with patience and attention. The location works well for those balancing proximity to The Domain and downtown without urban density, and pricing feels competitive. Pool rowdiness during weekends and slow maintenance response on repairs are real friction points, and some residents report pest and parking enforcement concerns worth investigating before signing.

Praised for
  • staff warmth and attentiveness (Yadira, Grace, Joshua)
  • smooth leasing process
  • walkable location near shopping and schools
  • reasonable pricing for the area
  • safe and quiet community
Watch-outs
  • slow repairs and maintenance response
  • pool noise and security issues
  • pest problems (cockroaches)
  • parking enforcement and towing disputes
  • damaged or hazardous fixtures (slippery bathtub)
responsive-managementfriendly-staffquiet-communitywell-maintainedsafe-securegood-valueslow-maintenancepest-problemsparking-issues
Best for: Professionals and families wanting convenience near shopping and UT without downtown prices.
Think twice if: Weekend pool noise and delayed repairs warrant a site visit and maintenance request review before committing.

What this place gets right

  • dedicated, named leasing staff (Yadira, Grace)
  • competitive pricing for luxury segment
  • highly walkable Northwest Hills location
  • pet-friendly with dog park

Before you tour or apply

  • Yadira Mejía and Grace are named leasing staff praised across multiple reviews for application support and move-in coordination
  • Maintenance director Jordan mentioned positively
  • Joshua and Javi also praised as management team members
  • Slippery, unleveled bathtub reported as safety hazard in at least one 2-bedroom unit
  • Car towed despite app registration; $400 recovery fee mentioned
  • Pool operates until 9pm; weekend noise complaints cite 12pm disturbances
  • Cockroach issues reported in at least one unit

Resident ratings

Luxury Apartments
Strong appeal for those prioritizing staff service and location; maintenance speed and pool management are weak points.

How it stacks up

  • Rated 3.8 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

What keeps coming up

helpful staffhot water issuesapartmentskind stafflease renewalquiet communityapplication processaffordabilityaccurate communicationfront office staff

How we scored this

How We Score
Star rating 21
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
187
4
20
3
16
2
7
1
75

FAQ

Who handles leasing questions and applications?
Yadira Mejía and Grace are named leasing staff; multiple reviews highlight their help with applications and move-ins. Contact the leasing office via the website to confirm current availability.
Is the bathtub safe?
One recent resident reported their 2-bedroom bathtub was slippery and unleveled, causing a slip and fall. Request a unit tour and test fixture levelness before lease signing.
How long does maintenance typically take?
One resident noted repairs were slow; another praised the maintenance director. Response time appears inconsistent. Ask the leasing office for typical repair timelines during your tour.

Similar apartment complexes nearby

Avistar at Wood Hollow
55

Avistar at Wood Hollow

2.8(177)✓ Google-verified

Most residents report severe pest and mold problems that management cannot control, combined with disruptive neighbors, roof leaks, and inconsistent utilities. A handful mention friendly staff and location appeal, but the overwhelming majority say conditions deteriorated over time, making the complex unlivable despite initial affordability.

Luxury Apartments
Westdale Parke
59

Westdale Parke

3.1(239)✓ Google-verified

Staff like Yolanda, Jazmin, and Hassani earn consistent praise for responsiveness and professionalism; maintenance responds quickly to requests. However, residents report recurring water shutoffs, structural damage (window leaks, flooding), pest infestations, and mold. Management communication breaks down during disputes, and move-out billing practices have drawn legal complaints. Pricing is acknowledged as affordable for the location.

Luxury Apartments
Greystone Flats Apartments
58

Greystone Flats Apartments

3.2(97)✓ Google-verifiedPublishes prices

Ellen and Cruz have rebuilt this older complex into a quiet, affordable refuge close to central Austin with attentive management that handles repairs fast. Residents praise the value and the team's care, but towing practices have caught some by surprise-visitor parking enforcement is aggressive and poorly signposted, leading to hefty charges even for those with mobility issues. The bones are dated (1970s build), and not every amenity is pristine, but renewals and multi-year residents suggest the turnaround under new management is genuine. Location wins point for proximity to HEB, Barton Springs, and North Austin without the campus noise.

Luxury Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17