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Westdale Parke

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 243 Google reviews · How we rank ›

3.1(243) 59 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Westdale Parke
Location
Northwest Hills, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
243
Best for
Budget-conscious renters seeking a central location and short-term stay without high-impact maintenance needs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Staff warmth and responsiveness create strong first impressions, especially during leasing and for routine maintenance calls. Several tenants name Yolanda and Jazmin as game-changers during move-in. The grounds are genuinely appealing: trees, pools, tennis courts, quiet streets in central Austin.

But the same complex has produced severe damage claims. Persistent cockroach infestations despite pest charges and deep cleaning; roof leaks over AC units that maintenance treats as "normal" rather than fixing; small problems ignored for weeks while staff claim short-staffing. Move-out disputes include carpet replacement charges and forfeited deposits reported to collections without notice. The experience reads split: easy living and genuine care from staff, or a deteriorating building where complaints get stuck.

Praised for
  • responsive maintenance team
  • friendly leasing and management staff
  • good value for price
  • peaceful grounds with amenities
  • staff members Yolanda and Jazmin stand out
Watch-outs
  • serious pest control failures
  • roof and AC leak issues unresolved
  • water shutoff disruptions
  • unfair move-out charges and deposit forfeiture
  • outdated building condition
  • inconsistent maintenance follow-through
responsive-managementfriendly-staffgood-valuepest-problemsslow-maintenanceunresponsive-maintenancequiet-communitypackage-theft
Best for: Budget-conscious renters seeking a central location and short-term stay without high-impact maintenance needs.
Think twice if: Expect slow resolution on structural issues like roof leaks, pest problems, and water disruptions; verify move-out charges in writing before signing.

What this place gets right

  • Staff noted for kindness and quick responses to routine requests
  • Affordable pricing in central Austin location
  • Mature grounds with pools, tennis courts, disc golf

Before you tour or apply

  • Staff members Yolanda and Jazmin singled out for exceptional assistance during leasing and move-in
  • Maintenance team members Hassani and John praised by name
  • Persistent cockroach infestations despite pest fees and deep cleaning efforts
  • Roof leaks over AC units described as unresolved for weeks; staff characterized leak as 'normal'
  • Management cited as 'short-staffed' in a maintenance request that went unanswered for over a week
  • Move-out disputes include carpet replacement charges without proof of cleaning attempts and deposits reported to collections without notice

Resident ratings

Luxury Apartments
Staff professionalism and friendliness praised, but building age and unresolved structural issues (roof leaks, water shutoffs) undercut premium expectations.
Pet-Friendly Apartments
Dog park on site; no specific pet-related complaints or praise in reviews.

How it stacks up

  • Rated 3.1 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

What keeps coming up

laundry room machinesleasing officeleasing processwater shutoffshelpful management staffmaintenance response timeaffordabilityold apartmentssafe neighborhoodapartment complex

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Breaking down the ratings

5
82
4
42
3
23
2
15
1
81

FAQ

What amenities are included?
On-site pool, tennis courts, disc golf, gym, dog park, and clubhouse with BBQ area.
Are there frequent water shutoffs?
Yes; multiple reviews mention the property shutting water off for maintenance, sometimes without clear notice.
How is pest control handled?
The property charges a pest control fee and offers deep cleaning, but several recent tenants report ongoing cockroach infestations despite these services.
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Last updated 2026-09-08