LP
30 low data
Legacy Properties
1.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
Copperline at Village Oaks Apartments
Pet-Friendly ApartmentsLuxury Apartments
- Location
- Anderson Mill Village South, Austin
- Services
- Pet-Friendly Apartments, Luxury Apartments
- Reviews
- 607
- Ranking
- #319 in Pet-Friendly Apartments
- Best for
- Residents prioritizing leasing experience and community atmosphere over emergency pest control response.
Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.
What we found
Leasing tours and early resident experiences shine; CJ, Corre, and Yaneth consistently earn praise for attentiveness and professionalism. The property feels welcoming and secure to those who move in smoothly. However, residents with pest problems report weeks or months of failed treatment attempts, unresponsive office staff, and unsafe conditions. Appliance repairs also stall indefinitely. The divide is stark: move-in satisfaction versus sustained quality of life concerns.
For potential residents, the critical question is pest control track record. Recent reviewers highlight the disparity between excellent leasing service and deteriorating maintenance responsiveness once problems emerge. Staff turnover and management inconsistency surface as ongoing themes.
Recent shift: Pest infestation complaints intensified in recent weeks, contrasting sharply with earlier positive reviews about maintenance responsiveness.
Praised for
- Leasing staff professionalism (CJ, Corre, Yaneth)
- Safe and well-maintained community
- Quick maintenance response
- Helpful and friendly team
Watch-outs
- Pest infestation (roaches and rats)
- Slow pest control response and treatment failures
- Appliance repair delays and non-completion
- Slow email response from office
responsive-managementpoor-communicationsafe-securefriendly-staffpest-problemsslow-maintenancewell-maintained
Best for: Residents prioritizing leasing experience and community atmosphere over emergency pest control response.
Think twice if: You've dealt with pest infestations before or cannot tolerate slow office communication and delayed repairs.
What this place gets right
- Professional leasing team (CJ widely praised)
- Beautiful, welcoming community feel
- Proximity to Anderson Mill and Lakeline Mall
Before you tour or apply
- Leasing associate CJ praised across multiple reviews for tour quality and communication
- Leasing associate Corre noted for timely call returns
- Office staff Yaneth and Yanet receive individual praise for kindness
- Pest control treatments reported as occurring but ineffective, with roach and rat infestations documented
- Dishwasher repair delayed over two months with maintenance marking issue resolved before fix completed
Resident ratings
- Pet-Friendly Apartments
- Dog park available; no specific pet-related complaints in reviews.
- Luxury Apartments
- Leasing and community aesthetics praised; pest infestations and maintenance failures undermine luxury positioning.
How it stacks up
- Rated 3.2 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
- Has more Google reviews than 99% of the businesses in this directory.
How we scored this
How We Score Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Breaking down the ratings
5
294
4
31
3
25
2
21
1
236
FAQ
- Does CJ still work in leasing?
- Multiple recent reviews praise CJ for tour and leasing assistance, but there is no information about current staff availability or scheduling.
- What floor plans are available?
- The business website lists studios, one-bedroom, two-bedroom, and three-bedroom apartments with newly renovated and classic models.
- Are there pet amenities?
- Yes, the business lists a dog park on their website. Specific policies on pet breeds, sizes, and fees are not detailed in available reviews.
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The Lantern
3.3(261)✓ Google-verified
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Sutton Apartments
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A polarized experience: residents with responsive staff like Chris report smooth leasing and attentive maintenance, while others cite months-long pest problems, broken appliances left unfixed, inconsistent rent quotes, and serious safety issues including fires and police calls. Management appears uneven across shifts and times.
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