LP
30 low data
Legacy Properties
1.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
The Lantern
Pet-Friendly ApartmentsLuxury Apartments
- Location
- Anderson Mill, Austin
- Services
- Pet-Friendly Apartments, Luxury Apartments
- Reviews
- 261
- Ranking
- #365 in Pet-Friendly Apartments
- Best for
- Pet owners considering move-in today; long-term residents seeing improvement.
Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.
What we found
The Lantern is a luxury pet-friendly community going through marked transition. A small group of residents with recent positive moves praise the new management team (Zina, Maili, Jennifer, Xena) for responsiveness, weekly landscaping, and resolve that's improved communication and move-in care. Yet the majority of recent reviews document years of deferred maintenance, active mold and leaks left unfixed for months, pools and gyms offline, and a persistent squatter problem that management acknowledges but claims it cannot control. Wash machines arrive filthy and broken; maintenance requests vanish or return weeks later. The split between five-star and one-star reviews (51% to 41%) reflects whether someone arrived before or after the management change.
Dog park and spa amenities exist on paper, but reviewers describe a property that has been allowed to decay. One resident of 12 years notes the new team is "taking on a huge task" to fix the place, suggesting prior neglect was structural. If you live here now, your experience hinges on whether maintenance calls reach the new management or disappear into the old system that residents say ignored them.
Praised for
- responsive new management team
- named staff go above and beyond
- recent improvements and weekly landscaping
- good location near schools
Watch-outs
- filthy, broken appliances and amenities
- slow or no maintenance response
- homeless squatters and theft
- poor communication and office rudeness
- unresolved mold, leaks, safety issues
responsive-managementpoor-communicationunresponsive-maintenanceslow-maintenancepest-problemssafe-secure
Best for: Pet owners considering move-in today; long-term residents seeing improvement.
Think twice if: You value immediate repair response, working amenities, or strong security; prior years show delayed fixes, mold, leaks, and uncontrolled building access.
What this place gets right
- new management team personally responsive and helpful
- weekly landscaping now visible
- dog park and spa on-site
- good location near schools and highways
Before you tour or apply
- Named staff praised: Zina, Maili, Jennifer, Xena, Leon
- Weekly landscaping now occurs
- One resident waited weeks for AC fix after 5 months
- Broken/filthy washers left outside on balconies
- Dog park and dog spa listed but other amenities offline
- Building access described as unsecured; 12 squatter units cited by one reviewer
Resident ratings
- Pet-Friendly Apartments
- Dog park and spa exist, but no recent reviews speak to them; main praise is about amenity investments, not active use reports.
- Luxury Apartments
- New team draws praise for communication and move-in care; prior years show chronic disrepair, mold, leaks, and unmaintained common areas.
How it stacks up
- Rated 3.3 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
- Has more Google reviews than 84% of the businesses in this directory.
How we scored this
How We Score Star rating 0
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30
Breaking down the ratings
5
132
4
17
3
6
2
9
1
97
FAQ
- Is the dog park actually available?
- The Lantern lists a dog park and dog spa on their website. However, recent reviews focus on management and maintenance issues and do not describe current dog park conditions. Reviewers report many other amenities (gym, pools) are offline or unavailable.
- How quickly does maintenance respond?
- Recent reviews describe a stark split. New residents (past 4-5 months) report quick handling by the new team. Residents from earlier periods describe waits of weeks or no response; one reviewed an AC request after 5 months unfixed. No current wait-time data provided.
- Is the complex secure for residents and pets?
- Multiple recent reviews cite homeless individuals living in vacant units, theft from residents, and unsecured building access. Reviewers describe management acknowledging the problem but saying it is uncontrollable. New management team is noted as more communicative, but structural security upgrades are not mentioned in reviews.
Similar apartment complexes nearby
57
Chesapeake
3.4(77)✓ Google-verified
Chesapeake splits hard between leasing-stage experience and long-term living reality. New staff like Ashley and Diego earn consistent praise for warm approvals and smooth move-ins, and residents on good terms highlight the laid-back vibe and dog-friendly community. However, a larger cohort reports a pattern of decay: rats for weeks without pest control response, office staff dodging calls, maintenance that closes work orders without fixing problems, and gates left broken for years. One family with a baby documented bugs, unpatched entry holes, and felt unsafe; another says management sent them to collections before they moved out. The contrast suggests strong leasing but poor operations and follow-through once tenants settle in. New management is credited for recent improvements, and a three-bedroom lease costs around $900 per month. The property ages visibly, though some residents who knew earlier management say changes are underway. Staff turnover in the office has been frequent. Families with children or high maintenance expectations should weigh the upbeat entry against the documented maintenance lapses and pest issues.
Pet-Friendly ApartmentsLuxury Apartments
59
Copperline at Village Oaks Apartments
3.2(606)✓ Google-verified
Word-of-mouth leans heavily on staff: CJ, Yanet, and Devan consistently earn five-star praise for patient leasing tours and attentive follow-up. Residents also report fast maintenance response and a well-kept community feel. However, two detailed recent reviews flag roach and rat infestations that persisted for weeks despite repeated office requests, with one appliance still broken after two months and no resolution. The split reflects this tension: five-star reviews celebrate the experience of moving in and the grounds; one-star complaints focus on crisis management once residents are locked into a lease. The low response time for pest control and maintenance gaps suggest the office excels at first impressions but struggles under pressure.
Pet-Friendly ApartmentsLuxury Apartments