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Tramor at Autumn Park

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 59 Google reviews · How we rank ›

3.8(59) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Tramor at Autumn Park
Location
Mesa Park, Round Rock
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
59
Ranking
#441 in Luxury Apartments
Best for
Budget-conscious pet owners seeking safe, affordable housing near Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Tramor at Autumn Park delivers value-conscious pet owners an affordable option in the Round Rock corridor, with strong praise for staff like Miranda and responsive maintenance when engaged. However, recent reviews flag air quality complaints, inconsistent customer service depending on staff, and ongoing noise and facility issues that undercut the experience.

Praised for
  • responsive staff (when present)
  • affordable pricing
  • safe, quiet community
  • pet-friendly policies
Watch-outs
  • inconsistent staff quality and communication
  • air quality and pest control issues
  • maintenance delays and unresponsive management
  • noisy neighbors and pool closures
good-valuefriendly-staffsafe-secureresponsive-managementpoor-communicationunresponsive-maintenancenoisy-neighborswell-maintained
Best for: Budget-conscious pet owners seeking safe, affordable housing near Austin.
Think twice if: Sensitive to air quality, noise, or inconsistent maintenance response times.

What this place gets right

  • affordable pricing near Austin
  • pet-friendly with on-site amenities
  • good safety record
  • responsive staff (when consistent)

Before you tour or apply

  • Staff member Miranda praised for responsiveness, kindness, and attentiveness over many years
  • Berenice mentioned in maintenance, though feedback mixed
  • Maintenance described as quick to respond by some residents
  • On-site washer/dryer and pool listed
  • Renovated units mentioned in recent history

Resident ratings

Pet-Friendly Apartments
Pets welcome with clear fee structure; residents note safe late-night walking conditions and on-site amenities.
Luxury Apartments
Units renovated and described as comfortable, but complaints about air quality, noise from other residents, and variable maintenance undercut luxury positioning.

How it stacks up

  • Rated 3.8 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How we scored this

How We Score
Star rating 24
Review volume 77
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
38
4
2
3
2
2
3
1
14

FAQ

What are the pet fees and policies?
Their website lists a $150 refundable pet deposit, $200 non-refundable pet fee, and $30 monthly pet rent. Residents report feeling safe walking dogs late at night.
What floor plans and prices are available?
One-bedroom units start from $870 (613 sq.ft.) and $895 (705 sq.ft.); two-bedroom units from $1195 (950 sq.ft.) and $1275 (1000 sq.ft.).
Is there on-site laundry?
Yes, on-site washer/dryer setup is available.
Request a quote

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Sunchase divides renters sharply: half love the affordable pricing, quick maintenance response, and friendly staff (Christa, Miranda, Berenice named), while the other half faced rude leasing staff, lengthy maintenance delays, filthy laundry facilities, deposit clawbacks, and phone lines that hang up mid-call. The property shows age but some units have been renovated.

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Multiple long-term residents praise The Falls for quick maintenance response and welcoming staff, particularly maintenance technicians David and Hilberto and managers like Kristine. However, recent and past reviews document serious problems: widespread cockroach infestations, filthy common areas including under stairs and pool, arbitrary and unexplained fees (carpet cleaning, lease-end charges, towing charges over $300), documented cases of AC outages lasting over a day with temperatures reaching 87 degrees, and billing errors where residents were charged month-to-month despite active leases. Staff interactions have also drawn complaints about disrespect and lack of transparency, though many residents credit specific staff members for going above and beyond. The property's imagery appears to not match current conditions according to complainants, and enforcement issues are noted (noisy neighbors unchallenged, cars towed from valid spaces). The divide is stark: newer and satisfied residents consistently mention attentive management and maintenance, while long-term residents document a pattern of neglect, pest control failures, arbitrary fees, and inadequate lease enforcement.

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Last updated 2026-09-22