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Summerset Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 45 Google reviews · How we rank ›

3.7(45) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Summerset Apartments
Location
Mesa Park, Round Rock
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
45
Ranking
#539 in Luxury Apartments
Best for
Families and individuals seeking affordable, quiet living with easy access to shopping and highways.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Summerset delivers consistent value for quiet, family-friendly living in Round Rock. The complex keeps grounds clean and handles most maintenance quickly, though some major repairs (AC, appliances) have dragged. Staff split opinions sharply: leasing team often praised by name, but office management has triggered serious complaints about rudeness and disputes.

Praised for
  • responsive maintenance and repairs
  • quiet community
  • well-maintained grounds and common areas
  • friendly leasing staff
  • affordable pricing
  • convenient location
Watch-outs
  • poor office staff conduct and professionalism
  • slow response to major repairs (AC)
  • pest issues (roaches, water bugs)
  • pool access and hours
responsive-managementwell-maintainedquiet-communityclean-common-areaspest-problemsfriendly-staff
Best for: Families and individuals seeking affordable, quiet living with easy access to shopping and highways.
Think twice if: Office management professionalism inconsistent; some tenants reported dismissive or rude behavior. Older complex history of pest issues and air conditioning problems.

What this place gets right

  • Quiet, well-maintained grounds
  • fast routine maintenance and repairs
  • named leasing staff (Karin, Meaghen, Susan, Wayne) praised regularly
  • affordable pricing for the area

Before you tour or apply

  • Maintenance staff Wayne known for rapid response (heater fixed in 15 minutes)
  • Leasing office staff (Karin, Meaghen, Susan) praised for friendliness in multiple reviews
  • Weekly landscaping service
  • Wednesday pest control
  • Recent roof replacement and exterior painting noted
  • AC failures took two months to resolve in at least one case
  • History of roaches and water bugs mentioned

Resident ratings

Pet-Friendly Apartments
Pet-friendly policy mentioned on website and directory listing; reviews do not specifically address pet accommodations.
Affordable & Section 8 Housing
Multiple reviewers cite affordable pricing and easy payment options as key draws.

How it stacks up

  • Rated 3.7 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

How we scored this

How We Score
Star rating 21
Review volume 72
Review recency 100
Review sentiment 52
Profile completeness 100
Verification 30

Breaking down the ratings

5
26
4
5
3
1
2
2
1
11

FAQ

How fast do maintenance repairs happen?
Routine issues like heating are often fixed within hours (one review noted 15 minutes); however, major problems like AC failures have taken weeks to months to resolve.
What amenities are included?
Their website lists a swimming pool, courtesy patrol service, clothes care facility, and washer/dryer hookups in select units.
Is the complex pet-friendly?
Yes, their website lists pet-friendly as a service, though reviews do not provide specific pet policy details.

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Last updated 2026-09-08