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Residences at Rubi

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 26 Google reviews · How we rank ›

4.7(26) 67 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Residences at Rubi
Location
Montopolis, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
26
Ranking
#454 in Luxury Apartments
Best for
Tenants seeking new luxury apartments in a central, airport-adjacent location.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Brand-new luxury apartments in Montopolis with strong finishes and a convenient downtown-adjacent location draw praise from touring guests and early residents. However, a management change to Greystar has created tension: while leasing staff remain friendly, current residents report a colder, more transactional atmosphere, thin walls, limited pet infrastructure, and parking frustrations that undercut the initial promise.

Praised for
  • modern, brand-new units
  • welcoming, attentive leasing staff
  • peaceful atmosphere
  • convenient location near downtown and airport
  • strong amenities (pool, gym)
Watch-outs
  • management culture shift to corporate, less resident-focused
  • thin soundproofing between units
  • poor pet amenities and accommodation
  • parking issues and fees
  • unresponsive management
renovated-unitsfriendly-staffpoor-soundproofingnoisy-neighborsresponsive-managementunresponsive-maintenanceparking-issues
Best for: Tenants seeking new luxury apartments in a central, airport-adjacent location.
Think twice if: Soundproofing is thin; management responsiveness has declined since Greystar took over; pet owners may find limited on-site facilities.

What this place gets right

  • brand-new construction with high-end finishes
  • convenient Montopolis location minutes from downtown and airport
  • welcoming leasing team
  • full amenities (gym, pool, business center)

Before you tour or apply

  • Leasing associate Nina praised for friendliness and responsiveness
  • Property manager Joanna noted for welcoming demeanor and attention to detail
  • Greystar management change (approximate timing: within last 4 months) linked to shift in resident experience
  • Coffee and creamer still available in community spaces
  • Conference rooms used for resident meetings and business calls; recent incidents of staff entering without notice

Resident ratings

Luxury Apartments
Modern finishes and amenities appeal to luxury seekers, but recent management shift and soundproofing complaints suggest wear on the experience post-move-in.

How it stacks up

  • Rated 4.7 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 12% of the businesses in this directory.

What keeps coming up

modern apartmentsbrand newmodern designpeaceful atmospherekind staffattention to detailtourareacleanlinessproperty manager

How we scored this

How We Score
Star rating 57
Review volume 62
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
23
4
1
3
1
2
0
1
1

FAQ

Is parking included?
No. Residents pay $50 for parking, though reviewers note a lack of designated spots and gate issues.
Are dogs allowed?
Yes, the property welcomes dogs and lists pet-friendly apartments. However, reviewers report minimal dog amenities on-site (no bag stations, limited restroom areas) and mention a service dog incident with staff.
How far is this from the airport?
Reviewers describe it as about 5 minutes from the airport.

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Most residents praise Alejandro and the leasing team for genuine, patient service through the entire rental process, with quick maintenance responses and a lively event calendar. The complex feels modern and well-maintained, and many renters say they were genuinely happy to call it home. However, a vocal minority report serious tensions: aggressive towing with high fees even for compliant residents, persistent noise complaints that management allegedly ignores, and what affordable housing residents describe as predatory fee structures and rigid payment enforcement. These disputes escalated to police involvement and code compliance investigations in at least one case.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

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Last updated 2026-09-08