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The Oscar Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 44 Google reviews · How we rank ›

3.7(44) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
The Oscar Apartments
Service
Luxury Apartments
Reviews
44

What we found

Brad from maintenance earns consistent praise for same-day responsiveness, and neighbors describe a friendly, peaceful community near the airport and Lady Bird Lake trails. However, many tenants report management (Tarantino Properties) as unresponsive by phone and email, slow to repair building systems like elevators, and problematic with billing disputes and refunds that require formal demand letters to resolve.

Praised for
  • Brad's maintenance responsiveness
  • friendly neighbors and community feel
  • convenient location near airport and trails
  • modern finishes and layouts
  • pet-friendly policy
Watch-outs
  • management unresponsiveness and poor communication
  • overcharging and refund delays (Tarantino Properties)
  • maintenance tickets marked complete without work done
  • elevator repair delays and lack of updates
  • inconsistent office hours and staff availability
poor-communicationunresponsive-maintenancefriendly-staffquiet-communityoverpriced
Best for: pet owners prioritizing location over management responsiveness.
Think twice if: management communication and billing practices are serious concerns; research Tarantino Properties' history before applying.

What this place gets right

  • Brad's responsive maintenance team
  • modern interiors and good natural light
  • pet-friendly with onsite charging
  • close to airport and Lady Bird Lake trails

Before you tour or apply

  • Brad is the primary maintenance lead praised for same-day repairs and weekend availability
  • Tarantino Properties manages the property and is named in complaints about overcharging, withheld refunds, and disorganized operations across multiple properties
  • Elevator repair backlog noted; tickets marked complete without work done
  • Management split between The Oscar and sister property The Zenith

Resident ratings

Luxury Apartments
Modern finishes and layouts praised; management responsiveness and billing transparency are major pain points.

How it stacks up

  • Rated 3.7 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 14% of the businesses in this directory.

What keeps coming up

quick maintenancefriendly neighborsconvenient locationpeaceful complexhelpful staffleasemaintenance teamtarantinoresponsivenessproperty manager

How we scored this

How We Score
Star rating 21
Review volume 72
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
27
4
1
3
2
2
4
1
10

FAQ

Are pets allowed?
Yes. One-time pet fee is $400; monthly pet fee is $25.
Can I charge an electric vehicle?
Yes, electric car charging stations are available onsite.
How is the maintenance team?
Brad from the maintenance team is frequently praised for quick, responsive repairs including same-day emergency service outside business hours.

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Strong maintenance and leasing teams earn consistent praise for speed and kindness, but systemic management failures frustrate residents. Package infrastructure remains broken for months with no fix, security cameras are absent, and office staff rarely pick up the phone, leaving higher-paying residents to navigate preventable issues alone. Urban East appeals to people who prioritize staff relationships and can tolerate maintenance concerns, but not those seeking responsive management or expecting basic security infrastructure. The maintenance crew, especially Robert and his team, stands apart as genuinely attentive. Management turnover (noted in reviews) has shifted the experience downward, leaving gaps residents notice daily.

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Residences at Rubi

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Most recent visits praise the modern finishes and leasing staff warmth, especially Gabriel, Nina, and earlier manager Joanna. A shift to Greystar management three months ago has split resident experience: newer reviewers still highlight unit quality and friendly tours, but long-term residents report thinner walls, sparse pet facilities, $50 undesignated parking, and a colder, less accessible management style with concerning privacy incidents in shared spaces.

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Staff deliver genuine warmth during leasing and daily operations, with maintenance crew (especially Rigoberto and José) earning repeated praise for upkeep. However, residents report thin walls letting neighbor noise bleed through, hot water outages lasting weeks, delayed maintenance response, and a shift in tone once leases sign: some staff become dismissive of resident concerns, and package theft remains a recurring security gap despite system upgrades.

Luxury Apartments

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Last updated 2026-07-17