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The Preserve Quail Creek

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 42 Google reviews · How we rank ›

4.3(42) 60 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Preserve Quail Creek
Location
North Austin Civic Association, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
42
Ranking
#438 in Luxury Apartments
Best for
professionals and families seeking attentive management in a compact, affordable luxury setting

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Patricia and the management team earn consistent praise for kindness and responsiveness, answering tenant questions promptly. Units are compact, but residents say they're comfortable and appreciate the hands-on service.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • kind and attentive management
  • quick order handling
  • responsive to questions
  • comfortable despite compact layouts
Watch-outs
  • units are small
responsive-managementfriendly-staff
Best for: professionals and families seeking attentive management in a compact, affordable luxury setting
Think twice if: space matters, since reviewers explicitly note apartments are small

What this place gets right

  • hands-on, responsive management
  • pet-friendly
  • quick order processing
  • move-in specials available

Before you tour or apply

  • Patricia manages the office and is named in multiple reviews for responsiveness
  • staff answer tenant questions at the office same-day
  • orders handled quickly
  • move-in offer: $850/month 1-bed on 13-month lease, $300 look-and-lease special, $200 gift card (expires 3/31/2026)

Resident ratings

Luxury Apartments
compact units praised as comfortable; responsive leasing and maintenance team

How it stacks up

  • Rated 4.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

What keeps coming up

small apartmentsmanagementkindnessgood manager

How we scored this

How We Score
Star rating 46
Review volume 71
Review recency 25
Review sentiment 62
Profile completeness 100
Verification 30

Breaking down the ratings

5
32
4
3
3
0
2
0
1
7

FAQ

Are dogs allowed?
Yes; the community welcomes dogs and is pet-friendly.
What are the current move-in offers?
One month free on a 13-month lease, $300 look-and-lease special, and a $200 gift card (expires 3/31/2026).
Do units have washer-dryer hookups?
Yes; units include washer-dryer connections, and on-site laundry is available.

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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments
The Axel
65

The Axel

3.8(522)✓ Google-verifiedPublishes prices

Most residents praise the office staff's responsiveness and the cleanliness of units and grounds, with several naming David and John as standouts. However, significant complaints focus on hidden fees beyond advertised rent (over $200 in undisclosed charges), pest problems including cockroaches, and additional costs ($500) for renewals or unit changes.

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Ascent at Walnut Creek Apartments
51

Ascent at Walnut Creek Apartments

3.4(98)✓ Google-verified

Ascent is sharply split: newer residents and those who interacted with office staff like Paty praise responsive management and security, but a significant block reports months without air conditioning, silent water cuts, uncontrolled pest issues, and office staff who do not return calls or texts. Leasing practices have included bait-and-switch rent increases and slow, incomplete refunds. The complex appears to have seen leadership changes recently, with mixed results: some units benefit from attentive maintenance when systems are functioning, while others remain in disrepair.

Luxury Apartments

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Last updated 2026-09-08