Core details are sourced from this business's Google Business Profile (checked 2026-09-22).
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most residents praise The Axel's clean apartments, safe surroundings, and attentive staff, particularly managers David Mendez and John. However, some tenants report undisclosed fees at lease signing and renewal, pest problems, and confusion around move-in costs that can add $200 or more to quoted rent.
Patricia and the management team earn consistent praise for kindness and responsiveness, answering tenant questions promptly. Units are compact, but residents say they're comfortable and appreciate the hands-on service.
Ascent is sharply split: newer residents and those who interacted with office staff like Paty praise responsive management and security, but a significant block reports months without air conditioning, silent water cuts, uncontrolled pest issues, and office staff who do not return calls or texts. Leasing practices have included bait-and-switch rent increases and slow, incomplete refunds. The complex appears to have seen leadership changes recently, with mixed results: some units benefit from attentive maintenance when systems are functioning, while others remain in disrepair.
Last updated 2026-09-22
