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Auro Crossing

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 259 Google reviews · How we rank ›

3.6(259) 61 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Auro Crossing
Location
Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
259
Ranking
#445 in Luxury Apartments
Best for
Residents who value hands-on management and don't mind living near the pool and fitness areas.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Auro Crossing draws strong praise for individual managers like Ty and Ms. Crawford, who residents credit with improving the living experience and organizing community events. However, the complex is hampered by inconsistent management: online rent payment systems fail for months without resolution, office hours are unreliable, staff communication is fragmented, and some residents report rude interactions. The fitness center struggles with broken air conditioning and missing equipment. Ground maintenance is solid, but noise complaints about residents near amenities and slow repairs to core units (washers, AC, electrical issues) create frustration.

Praised for
  • responsive manager (Ty, Ms. Crawford)
  • well-maintained grounds and elevators
  • dedicated community events
  • pet-friendly housing
Watch-outs
  • rude or aggressive staff
  • neglected fitness center (AC, missing equipment)
  • poor communication and unresponsive office
  • unreliable maintenance response
  • noisy residents late at night
responsive-managementpoor-communicationfriendly-staffunresponsive-maintenancenoisy-neighbors
Best for: Residents who value hands-on management and don't mind living near the pool and fitness areas.
Think twice if: Avoid if you need 24/7 office support, rely on online rent payment, or work early mornings near amenities. Expect noise and potential maintenance delays.

What this place gets right

  • dedicated individual managers (Ty, Ms. Crawford)
  • in-unit washer and dryer
  • community events and resident support
  • maintained grounds and daily elevator cleaning

Before you tour or apply

  • Manager Ty praised for four years of dedication and resolving issues promptly
  • Ms. Crawford organized Back-to-School event and handles rent payment issues personally
  • Online payment portal broken for some accounts for nearly a year; office staff did not resolve issue despite multiple reports
  • Maintenance staff described as rude in at least two reviews
  • Fitness center air conditioning does not adjust; missing triceps rope, straight bar, dumbbells, weights, and floor mat
  • Office hours posted as 5:00 PM but closed as early as 4:00 PM
  • Gate access installed but residents not yet provided openers
  • Elevator downtime reported lasting days

Resident ratings

Pet-Friendly Apartments
Listed as pet-friendly but no resident reviews specifically mention pets or pet policies.
Luxury Apartments
Units themselves praised as beautiful, but management inconsistency and amenity neglect undermine the luxury experience.
Affordable & Section 8 Housing
Income-restricted apartments offered but no review evidence on this service.

How it stacks up

  • Rated 3.6 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score
Star rating 9
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
158
4
11
3
2
2
6
1
82

FAQ

What if I can't access the online rent payment portal?
Multiple residents report the online system has failed for extended periods without repair. Contact management directly or use money orders, but expect to follow up in person since the office is often unresponsive by phone and may close before posted hours.
What is the fitness center like?
The gym has machines, a pool, and a fitness center, but reviewers note the air conditioning does not work properly (runs very hot), missing weight equipment (dumbbells, weights, triceps rope, straight bar), and no floor mat. Upkeep is described as neglected.
Are pets allowed?
Yes, the complex lists pet-friendly housing, but no resident reviews provide details on pet fees or restrictions.

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Last updated 2026-09-22