Austin Apartment Reviews Guide
Menu

Auro Crossing

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 255 Google reviews · How we rank ›

3.6(255) 60 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Auro Crossing
Location
Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
255
Ranking
#463 in Luxury Apartments
Best for
Residents who prioritize hands-on management and don't require uninterrupted maintenance or noise controls.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Auro Crossing draws strong praise for individual managers Ty and Ms. Crawford, with residents highlighting their care and dedication to events and problem-solving. However, experiences fracture sharply: many residents praise clean grounds and responsive work orders, while others report months-long repair failures (washer, AC, electricity), a broken rent payment system that generated hundreds in late fees, office hours not being honored, and pervasive noise from neighbors playing music late into the week.

Praised for
  • responsive property manager (Ty)
  • maintenance groundskeeping and grounds care
  • friendly, caring staff member (Ms. Crawford)
  • well-maintained units
Watch-outs
  • rent payment portal broken for months, late fees charged
  • office hours not honored, staff unreachable
  • unresponsive, inconsistent communication between staff
  • loud noise disturbances late into the night
  • rude maintenance staff
  • building maintenance delays and unresolved issues
  • common areas (stairs, hallways) dirty and neglected
responsive-managementpoor-communicationwell-maintainednoisy-neighborsunresponsive-maintenancefriendly-staff
Best for: Residents who prioritize hands-on management and don't require uninterrupted maintenance or noise controls.
Think twice if: You need reliable rent payment options, early morning quiet, responsive maintenance, or consistent office access and communication.

What this place gets right

  • Individual property managers praised for hands-on care
  • in-unit washer and dryer standard
  • pet-friendly

Before you tour or apply

  • Property manager Ty cited for professionalism and dedication across multiple reviews
  • Ms. Crawford hosted community Back-to-School event with school supplies for resident children
  • One unnamed maintenance staff member described as rude and aggressive
  • Rent payment portal failed for one resident for nearly a year despite repeated reports
  • Office closes earlier than posted hours (4:00 PM instead of 5:00 PM)
  • Gates installed but residents report not having gate openers
  • Elevators reported out of service for days
  • Noise complaints can occur Sunday through Thursday, not just weekends

Resident ratings

Luxury Apartments
Units and grounds described as beautiful and well-maintained when management functions; some report months-long repair delays for AC and electrical issues.
Pet-Friendly Apartments
Pet-friendly amenities available; one reviewer noted dog waste not being cleaned from common areas.
Affordable & Section 8 Housing
Income-restricted apartments offered; limited review evidence on this specific service.

How it stacks up

  • Rated 3.6 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How we scored this

How We Score
Star rating 9
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Breaking down the ratings

5
155
4
11
3
3
2
6
1
80

FAQ

Are there in-unit laundry facilities?
Yes, all units include in-unit washer and dryer according to their website.
Can I pay rent online?
The website lists an online payment portal, but multiple residents report it has experienced extended outages; contact the office to confirm current status before signing a lease.
What amenities are included?
Swimming pool, fitness center, package lockers, and elevator access are listed. Gates control entry and exit, though some residents report not yet receiving gate openers.

Similar apartment complexes nearby

Landing Furnished Apartments at Bellrock La Frontera
32 low data

Landing Furnished Apartments at Bellrock La Frontera

No rating yet✓ Google-verified

Landing Furnished Apartments at Bellrock La Frontera offers fully-furnished one and two bedroom units in north Austin near The Domain, with in-unit laundry, high-speed Wi-Fi, resort-style pool, and co-working space. Review evidence is limited.

Luxury Apartments
Bellrock La Frontera
71

Bellrock La Frontera

4.2(231)✓ Google-verified

Staff stars like Killish and Nadir earn consistent praise for welcoming tours and quick responsiveness, and many residents love the spacious layouts, dog parks, and convenient location near downtown. However, recent management changes have sparked frustration: a serious roof leak went unaddressed for weeks, a resident was offered just $125 compensation and a week to relocate, pest control services require requests despite tenant fees, and security often doesn't respond to noise complaints or towing disputes. Long-term residents speak warmly of the community and courtesy officers, yet newer complaints suggest follow-through on maintenance and administrative tasks has slipped. The property itself-pools, trails, gym, well-kept units-consistently impresses. What stumbles is the gap between one-off staff excellence and systemic accountability. Parking towing has cycled through three agencies with no resolution, lease paperwork goes unsigned into systems, and patio cleaning or pest visits don't always happen. Reviewers note an overall decline since new management took over.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
RugNerdz
21 low data

RugNerdz

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08