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The Barstow

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 433 Google reviews · How we rank ›

3.7(433) 64 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Barstow
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
433
Ranking
#254 in Luxury Apartments
Best for
Pet owners and renters prioritizing leasing staff service and amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Leasing and maintenance staff earn consistent praise for attentiveness and quick problem-solving, with the pool, dog park, and volleyball court frequently highlighted. The community feels clean and well-kept to many residents.

However, vehicle break-ins and lack of security cameras create a significant divide. Residents report cars broken into on the lot, and management's response has been dismissive. Without visible safety measures in place, security-conscious renters may want to ask directly about current camera installation and vehicle protection plans before signing.

Praised for
  • leasing staff professionalism and responsiveness
  • clean, well-maintained community
  • maintenance team efficiency
  • amenities (pool, dog park, volleyball court)
  • convenient North Austin location
Watch-outs
  • lack of security and vehicle break-ins
  • unresponsive management to safety concerns
  • maintenance failures and write-ups
  • insufficient camera coverage
responsive-managementwell-maintainedfriendly-staffsafe-securepackage-theft
Best for: Pet owners and renters prioritizing leasing staff service and amenities.
Think twice if: Vehicle security is a concern; multiple car break-ins reported and no cameras currently installed.

What this place gets right

  • named leasing staff known for attentiveness (Kat, Jas, Katherine)
  • responsive maintenance team (Marcos, Frank, Sandi)
  • amenities: pool, dog park, volleyball court
  • convenient location near Domain and major roads

Before you tour or apply

  • Leasing staff: Kat, Jas, Katherine (named for professionalism and tour attentiveness)
  • Maintenance staff: Marcos (washer/dryer, air filter, plumbing repairs), Frank and Sandi (door repairs)
  • Amenities: pool, dog park, volleyball court, washer/dryer units, business center
  • Security issue: no cameras installed; vehicle break-ins reported as recurring problem
  • 24-hour maintenance available per website

Resident ratings

Luxury Apartments
Staff professionalism and amenities praised; security gaps a liability.
Pet-Friendly Apartments
Dog park and pet-friendly units well-reviewed; no complaints about pet policies.

How it stacks up

  • Rated 3.7 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
278
4
13
3
9
2
11
1
122

FAQ

Do you have a dog park?
Yes. Reviews confirm an on-site dog park is available for residents.
What happens if my car is damaged in the parking lot?
Multiple residents report vehicle break-ins on the lot. Management has stated cameras are being considered but are not currently installed. Contact the office to ask about current security measures and vehicle protection options.
How responsive is maintenance?
Maintenance staff respond quickly to repair requests (washing machines, plumbing, doors). Emergency maintenance is available 24 hours per the website.
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Last updated 2026-09-22