Austin Apartment Reviews Guide
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The Barstow

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 428 Google reviews · How we rank ›

3.7(428) 72 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Barstow
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
428
Ranking
#92 in Luxury Apartments
Best for
Pet owners seeking responsive management in a well-maintained North Austin community.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Residents consistently highlight the leasing office and maintenance teams. Jas and Kat in the office earn repeated praise for attentiveness and willingness to help. Maintenance staff-especially Marcos and Frank-respond quickly to repair requests and treat residents with respect throughout the process.

The community's location near the Domain, Parmer Lane, and Braker offers convenient access to North Austin. Amenities like the pool, dog park, and volleyball court drive satisfaction, and residents report work orders complete on schedule. The overall tone reflects a quiet, comfortable place to live.

Praised for
  • Leasing and office staff professionalism
  • Responsive maintenance team
  • On-site amenities (pool, dog park, volleyball court)
  • Prompt work order completion
  • Helpful and friendly service culture
responsive-managementfriendly-staffwell-maintainedquiet-communitygreat-amenities
Best for: Pet owners seeking responsive management in a well-maintained North Austin community.

What this place gets right

  • Named staff known for responsiveness (Jas, Marcos, Frank)
  • Work orders completed on schedule
  • Dog park and pool on-site
  • Convenient North Austin location near Domain

Before you tour or apply

  • Jas and Kat named as standout leasing agents
  • Marcos handles plumbing and appliance repairs promptly
  • Frank handles door repairs
  • Sandi assists with repairs
  • Work orders completed on time
  • 24-hour maintenance available
  • Volleyball court on-site

Resident ratings

Luxury Apartments
Beautiful, peaceful units with comfortable finishes; leasing process described as smooth and hassle-free.
Pet-Friendly Apartments
Dog park and volleyball court praised as major amenities; pet-friendly designation delivers on promise.

How it stacks up

  • Rated 3.7 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Breaking down the ratings

5
275
4
13
3
9
2
11
1
120

FAQ

Are pets allowed?
Yes. The community is pet-friendly and has a dedicated dog park on-site.
What's the maintenance response like?
Residents report maintenance responds quickly to repair requests and typically completes work orders on schedule.
What amenities are available?
Pool, dog park, volleyball court, business center, Wi-Fi-equipped clubroom, and washer/dryer in units.

Similar apartment complexes nearby

Folio Apartments
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Leasing tours here can be smooth, and new residents report quick fixes for urgent maintenance calls. The fitness room and multiple pools draw praise, as does the North Austin location near the Domain. But staying reveals structural problems: thin walls transmit neighbor noise relentlessly, bedrooms stay hot despite AC running, appliances age poorly and break, and parking spaces are cramped. After you sign, management shifts-complaints about noise violations and broken equipment go unaddressed, security concerns after garage break-ins linger for weeks, and gate failures happen regularly. Residents face high move-out fees and challenged security deposits, often backed by the corporate owner (Greystar). The dog parks lack proper drainage and maintenance; raccoons overrun trash bins nightly; and building systems struggle with basic tasks like lighting poolside areas or preparing for winter weather. Office staff have been described as indifferent to resident problems once leases are signed. Multiple residents regret moving in and warn others away, citing a gap between the polished tour experience and the daily reality of living here.

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Modera EaDo
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Modera EaDo

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Staff like Eli, Tariq, and Mona earn consistent praise for genuine help during tours, move-ins, and day-to-day requests. The property itself is modern and clean: strong wifi/package systems, key fob security, covered parking with EV charging, and amenities from dog parks to conference rooms draw satisfied residents. However, serious structural issues undercut the luxury claim. A recent bike room theft went unaddressed for hours; basement parking floods regularly and sits mostly empty despite $50 reserved-spot upsells; fire alarms sound multiple times monthly; hallways smell of neighbor neglect; walls are thin enough to hear neighbors clearly. Move-out charges run $160+ for cleaning alone. Management is hard to reach and rarely in the office. This works well for people who want new, clean common spaces and don't rely on bike storage, guest parking, or management availability. Those spending more for "luxury" or needing responsive maintenance should pause.

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Madison Northridge
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Madison Northridge

4.0(243)✓ Google-verified

Staff earn consistent praise for speed and warmth, particularly Renee and Martin in leasing and maintenance. The location near The Domain and local parks appeals to many. But numerous long-term residents report disconnect between listing photos and actual unit quality, plus recurring AC failures, incomplete repairs, and bathroom issues that maintenance patches over without addressing root causes. The property works well for short-stay newcomers but friction builds for those staying longer. Rent runs around $1,200 per month for one-bedroom units. Reviewers note responsive management and a safe feel, though non-gated grounds mean occasional package theft. The pool and outdoor spaces draw praise from some, yet maintenance backlog appears chronic, leaving residents frustrated when the same problems cycle every few months.

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Last updated 2026-09-08