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Folio Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 271 Google reviews · How we rank ›

3.3(271) 54 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingLuxury ApartmentsPet-Friendly Apartments
Folio Apartments
Location
North Burnet–Gateway, Austin
Services
Student Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
271
Ranking
#210 in Student Housing

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Leasing tours here can be smooth, and new residents report quick fixes for urgent maintenance calls. The fitness room and multiple pools draw praise, as does the North Austin location near the Domain. But staying reveals structural problems: thin walls transmit neighbor noise relentlessly, bedrooms stay hot despite AC running, appliances age poorly and break, and parking spaces are cramped. After you sign, management shifts-complaints about noise violations and broken equipment go unaddressed, security concerns after garage break-ins linger for weeks, and gate failures happen regularly. Residents face high move-out fees and challenged security deposits, often backed by the corporate owner (Greystar).

The dog parks lack proper drainage and maintenance; raccoons overrun trash bins nightly; and building systems struggle with basic tasks like lighting poolside areas or preparing for winter weather. Office staff have been described as indifferent to resident problems once leases are signed. Multiple residents regret moving in and warn others away, citing a gap between the polished tour experience and the daily reality of living here.

Praised for
  • quick maintenance response when contacted
  • nice quiet community feel
  • good workout facilities and pools
  • convenient location near freeways and Domain
  • attentive leasing staff on tours
Watch-outs
  • aging appliances that malfunction frequently
  • inadequate AC cooling in bedrooms
  • poor soundproofing between units
  • severely undersized parking spaces
  • unresponsive and dismissive management
  • slow maintenance turnaround on serious issues
  • excessive and unjustified move-out fees and deposit deductions
  • pest problems including raccoons and insects
  • broken gates and access issues
  • neglected dog park amenities and cleanliness
poor-communicationnoisy-neighborspest-problemsparking-issuesslow-maintenance
Think twice if: Sound-sensitive residents, those with larger vehicles, and people concerned about maintenance responsiveness should look elsewhere; move-out fees and security deposit disputes are common here.

What this place gets right

  • multiple pools and fitness room
  • gated community in North Austin
  • quick initial response to maintenance calls
  • convenient location near Domain and freeways

Before you tour or apply

  • Leasing agent Richard praised for detailed tours and email responsiveness
  • Pet fees: $400 non-refundable per pet, $20/month per pet (per their website)
  • Maintenance staff occasionally enter units without knocking after first missed call
  • Gate failures reported at roughly 50% frequency
  • AC units insufficient for cooling bedrooms consistently 5-10 degrees hotter than living rooms
  • Unfilled dog bag dispensers and horrid waste bin smell during hot months
  • Pool lighting out for extended periods (two months noted)
  • Security: multiple garage break-ins reported with no management response or resident communication

Resident ratings

Student Housing
Convenient location praised, but poor soundproofing, aging units, unresponsive management after lease signed, and excessive move-out fees frustrate residents.
Luxury Apartments
Amenities look appealing on tour but fail in practice: pools close for weeks, fitness room is good, but AC inadequacy and cheap construction undermine luxury positioning.
Pet-Friendly Apartments
Dog parks neglected and uncomfortable; waste management infrequent; facilities do not match the $400 pet fee and $20/month cost.

How it stacks up

  • Rated 3.3 against a 3.99 average across the 249 student housing businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 28
Profile completeness 100
Verification 30

Breaking down the ratings

5
123
4
26
3
14
2
16
1
92

FAQ

What are the pet fees?
Non-refundable pet fee of $400 per pet and $20 per month pet rent (per their website).
Is there parking, and how tight are the spaces?
Reserved and unreserved spaces are available, but unreserved spots are described as unusually small; residents with larger vehicles report difficulty avoiding damage.
What happens if I miss a maintenance appointment?
Staff may enter your unit without knocking if you miss the first call, according to resident reports.
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Last updated 2026-09-08