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Modera EaDo

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 129 Google reviews · How we rank ›

4.3(129) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Modera EaDo
Service
Luxury Apartments
Reviews
129

What we found

Reviewers consistently praise the modern, well-maintained units and staff warmth during move-in, with Eli's thorough leasing tours standing out. Amenities including the pool and fitness studio are popular, and management organizes frequent community events.

However, complaints cluster around parking scarcity (especially guest spots) and serious move-out disputes. Multiple residents report surprise charges for minor wear, direct handoff to collections without resolution attempts, and slow responses to issues like unfinished business center printers. A few report fire alarm volume and package theft from lobbies.

Recent shift: Notable decline in sentiment around move-out processes beginning two months ago, with multiple one-star reviews citing aggressive charges and collections referrals without management negotiation.

Praised for
  • Modern finishes and well-maintained units
  • Responsive leasing staff, especially Eli
  • Amenities including pool, gym, and event programming
  • Clean common areas and attractive design
Watch-outs
  • Parking shortage and guest parking confusion
  • Excessive move-out charges and collection agency involvement
  • Fire alarm system too loud and parking garage breakdowns
  • Package and delivery theft from common areas
responsive-managementwell-maintainedclean-common-areasgreat-amenitiesparking-issuespackage-theftslow-maintenancefriendly-staff
Best for: Young professionals and families seeking modern luxury finishes, active community events, and pet-friendly housing near The Domain.
Think twice if: Parking is tight, especially for guests. Move-out charges are aggressive and disputes go to collections without management negotiation first.

What this place gets right

  • Modern, well-maintained units with in-unit laundry
  • Strong community programming and engaged leasing staff
  • Full amenity suite including pool and fitness studio
  • Pet-friendly with clear fee structure

Before you tour or apply

  • Eli cited by multiple residents for thorough move-in tours and helpful leasing support
  • Approximately 8-10 guest parking spaces reported as inadequate for resident guests
  • Fire alarm system generates noise complaints; parking garage reported as frequently non-functional
  • Reserved parking requires additional fee; business center printers remain unfinished as of 2024
  • Move-out disputes over minor wear (refrigerator scratch) sent directly to third-party collections

Resident ratings

Luxury Apartments
Units are modern and well-maintained, but move-out disputes over wear charges and parking constraints are significant pain points.
Pet-Friendly Apartments
Pet-friendly policy is offered; no specific praise or complaints about pet amenities in reviews.

How it stacks up

  • Rated 4.3 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

What keeps coming up

leasing processhelpful staffclean common areascoworking areanew buildingmodern apartmentspoolseamless processgymfloor plans

How we scored this

How We Score
Star rating 50
Review volume 92
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
102
4
1
3
4
2
5
1
17

FAQ

Is there parking for guests?
Guest parking is limited to approximately 8-10 spaces and is often full. The complex has noted plans to expand guest parking, but no timeline has been provided.
What happens if I damage the apartment when I move out?
Minor wear charges can be substantial. Multiple residents report move-out disputes for small issues (like a refrigerator scratch) billed at full replacement cost, with disputes referred directly to a third-party collections agency.
What are the pet fees?
Pets cost $30 per pet screening, $300 one-time fee, $300 deposit, and $30 monthly rent per pet.

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Most residents praise the location within The Domain, cleanliness, and hands-on maintenance staff like Danny, Carlos, and Joey who respond quickly to requests. Yet recent complaints about application fees charged without clear documentation, leasing office unresponsiveness, and an unreliable smart-home access app have created frustration, with some guests reporting surprise tows from visitor parking. Individual staff members (Alix, Kaitlyn, Monique) earn consistent recognition for going the extra mile. The gap between their care and broader operational issues-billing disputes, communication failures, tech glitches that persist for weeks-suggests inconsistent standards across departments. Leasing office accessibility is a real friction point for prospective residents.

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Staff responsiveness has improved noticeably in the last six months, earning praise for friendliness and quick problem-solving from several recent residents and long-term tenants. However, unit quality remains a persistent concern: residents report peeling bathtubs, water-seeping windows, falling kitchen sinks, and mold covered with paint rather than fixed. Noise from construction, daily trash pickup at 6am, and thin walls between units disrupts sleep and work. Hidden fees, slow communication, and package accountability issues add frustration.

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The front-of-house experience shines: leasing agent Andrea earns repeated praise for friendly, patient tours, and some maintenance staff like Rodrigo deliver fast responses. The property grounds are clean and quiet. But the behind-the-scenes failures are severe and persistent. Residents report infestation problems management has failed to solve after a year, emergency maintenance delays when medicines were locked away, and cleaning deposits unreturned nearly a year after move-out despite repeated follow-up emails. The gap between the welcoming tour and the daily living experience is stark. Management communication appears broken. A resident describing a major pest crisis reports being falsely marked down as refusing service; another says management never contacted them about the problem despite their own maintenance worker eventually organizing a full cleanout. Deposit disputes linger in legal territory. For those who get responsive maintenance like Rodrigo, the experience improves. But the pattern across reviews suggests this requires luck or persistence rather than consistent policy.

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Last updated 2026-07-17