Austin Apartment Reviews Guide
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Modera EaDo

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 142 Google reviews · How we rank ›

4.2(142) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Modera EaDo
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
142
Ranking
#363 in Luxury Apartments
Best for
Solo professionals who spend little time at home and value new finishes and amenities over active management support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Staff like Eli, Tariq, and Mona earn consistent praise for genuine help during tours, move-ins, and day-to-day requests. The property itself is modern and clean: strong wifi/package systems, key fob security, covered parking with EV charging, and amenities from dog parks to conference rooms draw satisfied residents. However, serious structural issues undercut the luxury claim. A recent bike room theft went unaddressed for hours; basement parking floods regularly and sits mostly empty despite $50 reserved-spot upsells; fire alarms sound multiple times monthly; hallways smell of neighbor neglect; walls are thin enough to hear neighbors clearly. Move-out charges run $160+ for cleaning alone. Management is hard to reach and rarely in the office. This works well for people who want new, clean common spaces and don't rely on bike storage, guest parking, or management availability. Those spending more for "luxury" or needing responsive maintenance should pause.

Praised for
  • friendly and responsive staff
  • clean, well-maintained common areas
  • modern amenities (pool, gym, coworking)
  • strong security features (key fob access, package handling)
  • new construction quality
Watch-outs
  • bike room security failures and theft
  • unresponsive management to major issues
  • persistent parking problems (flooded basement, insufficient spaces)
  • extremely sensitive fire alarms (monthly or more)
  • excessive move-out charges
  • poor soundproofing between units
  • hallways often dirty due to neighbor neglect
friendly-staffclean-common-areasgreat-amenitiesparking-issuespoor-soundproofingslow-maintenancewell-maintainedsafe-secure
Best for: Solo professionals who spend little time at home and value new finishes and amenities over active management support.
Think twice if: You rely on bike storage, frequently host guests, need responsive management for urgent issues, or expect soundproofing between units.

What this place gets right

  • modern construction with contemporary aesthetics
  • strong on-site amenities (gym, pool, coworking, dog park)
  • secure building access with key fob entry
  • dedicated package room and lockers
  • EV charging on all garage levels

Before you tour or apply

  • Named staff praised: Eli (front office, widely mentioned for proactive help), Tariq (leasing, noted for kindness before departure), Mona and Brooke (transfer process support)
  • Bike room broken into; multiple adult bikes stolen; management did not respond for hours or provide security footage
  • Basement parking floods regularly; most of 300+ reserved spots sit empty; guests regularly towed by external company
  • Fire alarms sound at least once monthly or more (some residents report every 2-3 days); all reported instances were false alarms
  • Move-out charges: $160 cleaning, $100+ for stovetop condition, $100+ for touch-up paint
  • In-unit air fryers trigger fire alarms
  • Dryer vents from upper units deposit lint and dust on lower balconies
  • Maintenance is responsive and efficient for minor requests

Resident ratings

Pet-Friendly Apartments
Dog park and dog run praised; pet fees applied as listed above
Luxury Apartments
Modern finishes and amenities strong, but security lapses and management responsiveness undercut luxury positioning

How it stacks up

  • Rated 4.2 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

What keeps coming up

leasing processhelpful staffclean common areascoworking areanew buildingmodern apartmentspoolseamless processgymfloor plans

How we scored this

How We Score
Star rating 45
Review volume 94
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Breaking down the ratings

5
109
4
2
3
4
2
6
1
21

FAQ

What pet fees apply?
Pet screening costs $30 per household, with a $300 one-time fee and $300 deposit per pet. Monthly pet rent is $30 per pet. Dog park and dog run are available.
Is there parking for guests?
Guest parking is not reliably available; the complex has been working on guest parking solutions for over a year with no resolution. Guests are frequently towed.
How responsive is maintenance?
Maintenance typically handles minor requests quickly, usually before follow-up is needed. However, management does not respond as quickly to major issues or complaints.

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Residents consistently highlight the leasing office and maintenance teams. Jas and Kat in the office earn repeated praise for attentiveness and willingness to help. Maintenance staff-especially Marcos and Frank-respond quickly to repair requests and treat residents with respect throughout the process. The community's location near the Domain, Parmer Lane, and Braker offers convenient access to North Austin. Amenities like the pool, dog park, and volleyball court drive satisfaction, and residents report work orders complete on schedule. The overall tone reflects a quiet, comfortable place to live.

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Leasing tours here can be smooth, and new residents report quick fixes for urgent maintenance calls. The fitness room and multiple pools draw praise, as does the North Austin location near the Domain. But staying reveals structural problems: thin walls transmit neighbor noise relentlessly, bedrooms stay hot despite AC running, appliances age poorly and break, and parking spaces are cramped. After you sign, management shifts-complaints about noise violations and broken equipment go unaddressed, security concerns after garage break-ins linger for weeks, and gate failures happen regularly. Residents face high move-out fees and challenged security deposits, often backed by the corporate owner (Greystar). The dog parks lack proper drainage and maintenance; raccoons overrun trash bins nightly; and building systems struggle with basic tasks like lighting poolside areas or preparing for winter weather. Office staff have been described as indifferent to resident problems once leases are signed. Multiple residents regret moving in and warn others away, citing a gap between the polished tour experience and the daily reality of living here.

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Last updated 2026-09-08