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Loyola Junction Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 62 Google reviews · How we rank ›

4.6(62) 76 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Loyola Junction Apartments
Location
LBJ, Austin
Service
Luxury Apartments
Reviews
62
Ranking
#270 in Luxury Apartments
Best for
Professionals seeking modern finishes, attentive leasing experience, and well-maintained community grounds.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Most residents report clean, modern apartments with high ceilings and loft layouts in a well-groomed community. Staff like Kaila, Molina, Elianna, and Melina earn repeated praise for attentiveness during tours and move-in.

One resident's central AC failed to reach 70°F despite four months of maintenance visits; the building remains unresolved. A small number also cite understaffing and gate access friction during lease-up. The 4.6-star rating reflects overwhelmingly positive experiences tempered by these service gaps.

Praised for
  • responsive leasing staff
  • modern, clean finishes
  • well-maintained grounds
  • attentive move-in coordination
Watch-outs
  • AC cooling issues in some units
  • understaffed during peak leasing
  • security gate access delays
responsive-managementfriendly-staffwell-maintainedrenovated-unitsquiet-community
Best for: Professionals seeking modern finishes, attentive leasing experience, and well-maintained community grounds.
Think twice if: Central AC performance may be inconsistent in some units (particularly B2 floor plan). Peak leasing times may have understaffed front desk.

What this place gets right

  • named staff known for responsiveness
  • modern, high-ceiling unit designs
  • immaculate grounds maintenance
  • smooth move-in coordination

Before you tour or apply

  • Staff members named repeatedly: Kaila, Molina, Elianna, Melina, Emilio, Jen Biddle (Franklin Finders ATX partner)
  • AC cooling failed to drop below 78-80°F in one B2 unit despite 4 months of maintenance visits and portable AC units
  • Grounds crew maintains landscaping frequently
  • Move-in coordinators submit work orders on behalf of residents and follow up to confirm resolution

Resident ratings

Luxury Apartments
Modern loft-style layouts and high ceilings praised as clean, fresh, and well-designed; resort-style pool and fitness center appreciated. AC efficiency issues reported in some units.

How it stacks up

  • Rated 4.6 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

What keeps coming up

floor planslofthelpful staffspacious apartmentsunitsapartment tourunit showingswarm staffgorgeous propertytour experience

How we scored this

How We Score
Star rating 62
Review volume 78
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
56
4
0
3
0
2
0
1
6

FAQ

Are the apartments pet-friendly?
Yes, reviewers confirm the complex is pet-friendly.
What is the fitness and pool setup like?
The community features a state-of-the-art fitness center and resort-style pool, per the business website and positive resident feedback.
Can I get a private tour if I'm ahead of schedule?
Yes. One reviewer noted the leasing team squeezed them in early when they arrived ahead of their scheduled tour time.

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Reserve at Springdale attracts renters seeking affordable luxury features, but the experience splits sharply. Front office staff, particularly Karen, earn consistent praise for kindness and thorough help through leasing. However, the complex struggles with chronic tenant behavior: constant noise at all hours, trash throughout common areas, smoking in shared spaces, and dogs running unsupervised. Security systems (gate, lighting) have failed. Some residents report mold, deposit disputes, and damage that went unaddressed. Reviewers note management tries but lacks enforcement power.

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Last updated 2026-09-22