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Citizen House MLK

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 127 Google reviews · How we rank ›

4.3(127) 75 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Citizen House MLK
Service
Luxury Apartments
Reviews
127

What we found

Residents consistently praise the maintenance team, particularly Nick and Ramon, for same-day repairs and genuine friendliness. Units are modern and spacious; staff greet inquiries warmly. Parking remains tight and poorly marked, and power and internet outages have happened multiple times per year, damaging trust when the complex later charged for covered parking after initially seeming dismissive.

The front office has seen staff turnover and inconsistency, though most interactions are responsive. Soundproofing is poor, and the property's inability to prevent infrastructure failures undermines the "working from home" amenity it marketed. Yet the maintenance culture and open, airy design keep many residents satisfied enough to renew leases.

Praised for
  • maintenance team responsiveness and friendliness
  • modern interior design and spacious units
  • staff hospitality and helpfulness
  • reliable same-day repairs
  • welcoming community atmosphere
Watch-outs
  • parking spaces too small and poorly marked
  • frequent power and internet outages
  • poor soundproofing between units
  • inconsistent leasing office staff
responsive-managementfriendly-staffrenovated-unitswell-maintainedparking-issuesunresponsive-maintenance
Best for: remote workers who prioritize maintenance responsiveness, less concerned about parking or infrastructure reliability.
Think twice if: you need reliable parking, frequent internet and power service, or have a large vehicle. Poor soundproofing means noise travels easily between units.

What this place gets right

  • exceptional maintenance team with same-day repairs
  • modern, airy interior design
  • welcoming, attentive staff
  • strong sense of community care

Before you tour or apply

  • Nick and Ramon named repeatedly as exceptionally responsive maintenance staff who complete work same-day
  • pet fee $300 plus $20 monthly pet rent
  • three to four power outages reported in 2025 alone
  • covered parking is paid add-on
  • complex went through management transition when Citizen House leasing team departed without briefing incoming management on resident concession promises

Resident ratings

Luxury Apartments
modern units and design praised; parking too small, infrastructure outages frustrate residents despite premium positioning

How it stacks up

  • Rated 4.3 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

What keeps coming up

mail roomquick maintenancecowork spaceclean apartmentsinterior designresident carehelpful staffspacious apartmentsclean propertyinformative tour

How we scored this

How We Score
Star rating 50
Review volume 91
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
96
4
9
3
4
2
5
1
13

FAQ

How fast do maintenance requests get done?
Same day, according to multiple residents. Nick and Ramon are named for consistent, quick response.
Are pets allowed?
Yes. Pet fee is $300 per pet; monthly pet rent is $20.
Is parking adequate?
Reviewers report spaces are small, poorly marked, and tight at night. Some have had to crawl out car doors. Covered parking is available for an extra fee.
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Last updated 2026-07-17