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Norman Commons Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 16 Google reviews · How we rank ›

4.6(16) 69 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Norman Commons Apartments
Location
East MLK, Austin
Service
Luxury Apartments
Reviews
16
Best for
Families seeking a safe, welcoming community with educational and financial support services.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Residents praise the staff, particularly Ashley Moore and Crystal, for their genuine support through the moving process and their calm, inclusive approach to leasing. The community feels safe and family-friendly, with clean, spacious units and on-site resources. Two recent complaints center on deposit refunds following denied applications and unclear communication about the process, raising questions about transparency in the application stage.

Praised for
  • staff helpfulness and kindness
  • welcoming community atmosphere
  • clean, modern units
  • safe neighborhood for families
Watch-outs
  • deposit handling and refund delays
  • lack of communication on application outcomes
responsive-managementfriendly-staffwell-maintainedsafe-securequiet-community
Best for: Families seeking a safe, welcoming community with educational and financial support services.
Think twice if: Ask about deposit refund procedures and timelines before applying, given recent complaints about delays and unclear communication.

What this place gets right

  • attentive leasing and move-in support from named staff
  • safe, family-focused community with on-site resources
  • modern, spacious apartments

Before you tour or apply

  • Ashley Moore and Crystal named as exceptionally helpful leasing staff
  • Free Learning Center with after-school and summer programming
  • Community food pantry and financial stability coaching available on-site
  • Recent deposit refund complaint unresolved after application denial

Resident ratings

Luxury Apartments
Residents describe units as modern, clean, spacious, and beautiful; community praised as safe and welcoming.

How it stacks up

  • Rated 4.6 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 10% of the businesses in this directory.

What keeps coming up

calm atmospherekind staffmanagement

How we scored this

How We Score
Star rating 49
Review volume 53
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Breaking down the ratings

5
14
4
0
3
0
2
1
1
1

FAQ

What support services are available on-site?
The community offers a free Learning Center with after-school and summer programming, a community food pantry, financial stability coaching, and healthy living resources.
Is the neighborhood safe for families?
Multiple residents describe it as a safe, peaceful, family-friendly community where children can play outside without concern.
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Last updated 2026-09-22