Austin Apartment Reviews Guide
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The Parker

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 243 Google reviews · How we rank ›

3.9(243) 65 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsStudent Housing
The Parker
Location
Pflugerville
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
243
Ranking
#284 in Luxury Apartments
Best for
Short-term renters or first-time movers prioritizing move-in experience and amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

About two-thirds of reviewers give top marks, praising Gladys, Itzel, Cris, and the leasing team for going above and beyond, and noting the community feels beautiful and well-managed under recent RPM leadership. The remainder report a different reality: persistent roaches that fumigate fails to stop, filthy breezeways with trash sitting for days, zero sound insulation between units, dog waste ignored on walkways, a pool that closes without notice, and management that gaslights rather than responds to mold, flooding, and theft complaints.

New residents encounter a spotless leasing experience; renewal or second-year residents encounter a property that cuts corners on maintenance and refuses accountability. Parking enforcement is erratic (visitors towed from designated spots without notice; gates stay broken for months). Staff turnover and language barriers have left some unable to get help, and pest control fees are charged monthly despite service never materializing. The gap between marketing and lived experience is stark.

Praised for
  • responsive leasing and office staff
  • attractive community and amenities
  • comfortable for families
Watch-outs
  • roach and pest infestations
  • poor maintenance and dirty common areas
  • unresponsive management to resident concerns
  • loose visitor parking enforcement
  • noisy neighbors and lack of noise control
responsive-managementwell-maintainednoisy-neighborspest-problemsunresponsive-maintenancegreat-amenitiesparking-issuesslow-maintenancepoor-soundproofingpackage-theft
Best for: Short-term renters or first-time movers prioritizing move-in experience and amenities.
Think twice if: Sensitive to noise, pest issues, or slow maintenance response; concerned about management follow-through on lease terms or cleanliness standards.

What this place gets right

  • welcoming leasing team
  • attractive grounds and finishes
  • dog park and pet-friendly policy
  • multiple amenity options

Before you tour or apply

  • Staff members named: Gladys, Itzel, Cris, Nique, Carlos
  • New management team now under RPM
  • Residents pay monthly pest control and trash collection fees separately
  • Roach infestations have persisted despite fumigation
  • No sound proofing between units
  • Package room frequent flooding and break-ins
  • Visitor parking towing enforced inconsistently without resident notification
  • Gate stays broken for extended periods

Resident ratings

Luxury Apartments
Quartz countertops and finishes praised; no sound insulation between units and poor maintenance undermine luxury positioning.
Pet-Friendly Apartments
Dog park and wash station listed; residents report dog waste ignored on walkways and other pets left barking outdoors at night.
Student Housing
Staff confusion over mail handling for college student caused serious issue; mail release policy changed mid-lease without notice.
Affordable & Section 8 Housing
Pest control and trash collection charged monthly despite inconsistent or non-existent service.

How it stacks up

  • Rated 3.9 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Breaking down the ratings

5
166
4
9
3
3
2
10
1
55

FAQ

Is the pool always open?
No. Reviewers report the pool closes frequently without advance notice and has been closed most of the time during peak seasons.
How do I register a guest for parking?
The business does not appear to communicate parking registration clearly; visitors have been towed from designated guest spots without warning. Contact the leasing office directly for current guest parking rules.
Are pest control services included?
Residents pay a monthly pest control fee, but several reviewers report the service never materializes and roach infestations persist despite fumigation attempts.

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New residents often praise the clean units, peaceful grounds, and welcoming front-desk staff, particularly Genesis Valle, who helps people through the leasing process smoothly. However, complaints center on amenities advertised as 24-hour that only open during office hours, management becoming dismissive after lease signing, and strict fining for minor violations that feels retaliatory to tenants who voice concerns.

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Last updated 2026-09-22