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Windsor Commons

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 107 Google reviews · How we rank ›

4.7(107) 76 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Windsor Commons
Location
University Hills and Windsor Park, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
107
Ranking
#284 in Luxury Apartments
Best for
Remote workers seeking modern amenities and attentive pre-move customer service.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Leasing staff here are genuinely responsive and knowledgeable, making the tour and paperwork painless. The units themselves are spacious and well-appointed, with strong work-from-home setups. But the property management fails on basics: neighbors ignore quiet hours relentlessly, vehicle theft and vandalism happen regularly despite the gated entrance, hallway carpets go months without cleaning, internet drops constantly, and some residents moved into incomplete apartments with broken fixtures and poor communication about fees.

The best experiences come before move-in; the reality of living here is noisier, less secure, and dirtier than the lease promises suggest. Staff compensation for maintenance mishaps and prompt repairs show some care, but these don't fix structural problems with enforcement, security, and building upkeep.

Praised for
  • responsive leasing staff (Colten, Tyler, Kassidy)
  • smooth move-in and application process
  • well-maintained units and new appliances
  • strong work-from-home amenities and spaces
  • beautiful property with walkable location
Watch-outs
  • severe noise issues and lack of enforcement
  • poor security despite gated access; vehicle vandalism and theft
  • common areas not cleaned regularly; hallway carpets unsanitary
  • unreliable internet (WireStar service)
  • unfinished units at move-in; poor communication and inconsistent fees
responsive-managementpoor-soundproofingwell-maintainednoisy-neighborssafe-securepackage-theftfriendly-staffunresponsive-maintenance
Best for: Remote workers seeking modern amenities and attentive pre-move customer service.
Think twice if: Noise bothers you, you need reliable internet, or you value common area cleanliness and vehicle security.

What this place gets right

  • knowledgeable and friendly leasing team
  • modern units with new appliances
  • excellent work-from-home spaces and amenities
  • smooth application and move-in process

Before you tour or apply

  • Leasing staff Colten and Tyler praised for thorough tours and transparent communication
  • Units feature new appliances and large balconies
  • Internet provided by WireStar has frequent outages and unstable connections
  • Hallway carpets cleaned infrequently despite pet-friendly policy and valet trash service
  • Some residents moved into incomplete units with broken dishwashers and non-functional sinks
  • Vehicle vandalism and theft documented on multiple occasions despite gated, fobbed entry

Resident ratings

Luxury Apartments
Premium unit finishes and amenities attract leasing interest, but security, noise control, and common-area maintenance fall short of luxury standards for current residents.

How it stacks up

  • Rated 4.7 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

What keeps coming up

welcoming staffproperty tourmoving processapartment huntingwork from homeproperty knowledgehelpful stafftour experiencetour guidepricing

How we scored this

How We Score
Star rating 71
Review volume 88
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
94
4
2
3
4
2
5
1
2

FAQ

Is there a good place to work from home here?
Yes. Reviewers praise the work-from-home spaces and amenities. However, internet service (provided by WireStar) has been unreliable with frequent outages and dropped connections, so you may want to confirm service stability before signing.
How is the move-in process?
Leasing staff like Colten and Tyler handle paperwork and walkthroughs smoothly. However, some residents reported receiving incomplete units with broken appliances and unclear fee explanations at signing.
Are there nearby amenities?
Yes. Reviewers mention an HEB grocery store bikeable distance away and restaurants within walking distance of the complex.

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Most residents praise the apartment interiors, grounds, and especially the leasing and management team-April, Ivonne, and Laura stand out for attentiveness and warmth. Recent improvements to cleanliness and upkeep are noted by past residents. Maintenance staff like Brian Raúl Sánchez respond quickly to requests. A handful of reviews cite pest problems and one reports escalated conflict over a reported pest issue, suggesting care needed when raising maintenance concerns.

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The Courtmoor on Cameron Apartments
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Staff and maintenance stand out here. Multiple reviewers named Letty, Aracelli, Keziah, and Mrs. Martinez for going extra miles during tours and applications. Residents report maintenance fixes happen quickly and respectfully. The community feels safe and quiet, with recent renovations visible throughout. One visitor arrived early for a booked tour to find the office closed past posted hours, wasting their time. Most appreciate the location near schools and shops, and several have renewed leases after living here. The affordability (studios from $775/month, two-bedrooms from $1,017/month) appeals to families and long-term residents. Leadership clearly shapes the culture; management listens to concerns and can negotiate lease terms.

Luxury ApartmentsTownhome & Garden-Style Communities
City View at Mueller
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City View at Mueller

3.3(65)✓ Google-verified

Opinions split sharply: recent residents and those working with named staff (Nacharlie, Manuel, Yorayi) report smooth move-ins and welcoming service, while long-term tenants describe a cycle of promises broken after lease signing. The central complaint across multiple reviews is uncontrolled rodent and pest infestation despite repeated pest control visits, paired with months-long maintenance backlogs (AC out since February, water leaks ignored, structural issues like sinking bathtubs). Units often arrive in worse condition than photos show, with broken appliances and missing amenities. The new management team appears to be making changes, yet billing remains chaotic (unsanctioned charges, double-charging for internet despite lease terms), and work orders result in temporary fixes that never become permanent. Staff friendliness and responsiveness during the leasing process does not persist into the tenancy. One positive: corporate (Harbor Group) intervenes when contacted directly, though reaching them requires escalation. The Mueller location itself draws mixed views: affordable walkability offset by aging buildings and community behavior concerns.

Luxury Apartments

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Last updated 2026-09-08