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Windsor Commons

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 101 Google reviews · How we rank ›

4.8(101) 80 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Windsor Commons
Service
Luxury Apartments
Reviews
101

What we found

Guests consistently praise tour guides Colten and Tyler for knowledgeable, friendly property walkthroughs that answer every question. The moving and leasing process feels transparent and stress-free to most, with well-kept apartments and strong social activities drawing residents in.

However, one recent tenant's experience reveals serious gaps: move-in conditions with broken appliances and broken dishwashers, unclear fees, and management that became dismissive when repairs were requested. This stark contrast suggests service quality hinges heavily on which staff member you encounter and whether problems arise post-lease.

Praised for
  • Staff knowledge and friendliness, especially tour guides Colten and Tyler
  • Smooth moving and application process
  • Quality apartments at competitive pricing
  • Well-maintained common areas and resident-focused community
Watch-outs
  • Move-in condition issues (broken dishwasher, non-functional sink)
  • Unclear and inconsistent rental fees and charges
  • Poor communication and unresponsive management
  • Cold and dismissive attitude from staff
friendly-staffresponsive-managementwell-maintainedclean-common-areas
Best for: Apartment hunters prioritizing personal attention and transparent leasing, especially if meeting Colten or Tyler.
Think twice if: Move-in condition problems and management responsiveness appear inconsistent; clarify maintenance expectations and fee terms before signing.

What this place gets right

  • Knowledgeable, personable tour staff
  • Competitive pricing for quality finishes
  • Stress-free move-in and leasing process
  • Engaged maintenance and community team

Before you tour or apply

  • Tour guides Colten and Tyler consistently named for in-depth property knowledge and patience
  • Move-in assistance and lease application guidance highlighted repeatedly
  • One recent tenant reported dishwasher and sink failures upon move-in with slow repair response
  • Maintenance team noted as quick to offer help to residents

Resident ratings

Luxury Apartments
Tour experience and move-in process praised; one move-in unit condition complaint and management responsiveness concern.

How it stacks up

  • Rated 4.8 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

What keeps coming up

welcoming staffmoving processapartment huntingdiligent staffproperty knowledgetour experiencetour guidehelpful staffsmooth processpatient staff

How we scored this

How We Score
Star rating 76
Review volume 87
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
91
4
2
3
3
2
3
1
2

FAQ

Do you offer virtual tours?
Yes. Their website lists virtual tours as a service option, and online appointments are available.
What accessibility features are available?
Windsor Commons has wheelchair-accessible entrances, parking, and restrooms, plus an elevator and business center.
Are pets allowed?
Yes, the property is pet-friendly according to their website.

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Last updated 2026-07-17