Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Parkwood Terrace

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 105 Google reviews · How we rank ›

4.1(105) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Parkwood Terrace
Location
Metroparke, Round Rock
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
105
Ranking
#218 in Luxury Apartments
Best for
Pet owners and residents who prioritize secure, gated community amenities and staff responsiveness.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Staff like Mary, Tania, Casey, and Austin earn consistent praise for professionalism and responsiveness. The complex offers a gated layout, clean common areas, and amenities that draw five-star reviews. However, persistent complaints span pest infestations (roaches, bedbugs, fleas), mold that was reportedly painted over, and heavy-handed fee collection practices that residents say violate Texas Property Code. One long-term tenant detailed a two-year cycle of $240 monthly late fees and retaliation after posting a negative review. Quality varies sharply by unit and management interaction.

Praised for
  • friendly, responsive staff
  • clean and well-maintained common areas
  • quick maintenance response
  • secure gated community
  • gym, pool, and dog park amenities
Watch-outs
  • roach and pest infestations
  • mold issues painted over instead of fixed
  • aggressive late fees and eviction practices
  • outdated units despite renovations
  • unfair move-out charges and fee practices
responsive-managementwell-maintainedpest-problemsoverpricedunresponsive-maintenance
Best for: Pet owners and residents who prioritize secure, gated community amenities and staff responsiveness.
Think twice if: Pest infestations and aggressive late-fee policies have prompted serious complaints; tenants sensitive to maintenance delays or tenant-management relations should compare alternatives.

What this place gets right

  • gated community with entry code security
  • on-site fitness, pool, and dog park
  • staff praised by name for responsiveness
  • accepts applicants with housing history

Before you tour or apply

  • Mary, Tania, Casey, and Austin named as exceptional staff members
  • referral bonus offered (reviewer earned $500)
  • gated entry system requires code to access
  • Building 5 specifically cited for cockroach problems
  • reported instances of mold painted over rather than repaired
  • late fees reported at $240 monthly; NSF fee of $75 mentioned
  • ceiling leak required multiple requests before patching

Resident ratings

Pet-Friendly Apartments
Dog park praised; one reviewer noted the community is dog-friendly but not kid-friendly.
Student Housing
Staff praised for easy application process; staff members named (Austin, Mary) highlighted for making leasing simple.
Affordable & Section 8 Housing
Accepts applicants with housing history; one reviewer paid $1100 for one bedroom. However, aggressive late-fee practices and move-out charge disputes reported.
Luxury Apartments
Designer finishes and amenities praised, but units called severely overpriced and outdated despite renovations; one unit described as 90's-style despite premium pricing.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 88
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
78
4
3
3
0
2
2
1
22

FAQ

Does Parkwood Terrace have a dog park?
Yes, the complex offers a dog park as part of its amenities.
Can I get a washer and dryer in my unit?
Their website lists washer and dryer connections. One resident reported having a washer and dryer installed by maintenance.
Is this a gated community?
Yes, it is a true gated community requiring an entry code to access from the sidewalk.
Request a quote

Similar apartment complexes nearby

Springs at Round Rock
70

Springs at Round Rock

4.1(214)✓ Google-verifiedPublishes prices

Most residents enjoy the community feel, clean grounds, and friendly staff at Springs at Round Rock. Prices are notably lower than nearby comparable units. However, maintenance emergencies, especially HVAC failures, have resulted in delays of 10-21 days, with residents reporting frustration over poor communication and lack of follow-up from management during these periods. The property draws praise for organized leasing processes and professional maintenance teams like Jimmy. The major counterweight is the recent pattern of serious repair delays and pest complaints (mold, roaches) that have gone unaddressed, which has raised questions about management's responsiveness to resident health and safety concerns.

Luxury ApartmentsSenior Living ApartmentsStudent Housing
View profile
Intuitive Soul Guidance
21 low data

Intuitive Soul Guidance

No rating yet✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments
View profile
Waters at Sunrise
68

Waters at Sunrise

4.0(345)✓ Google-verifiedPublishes prices

Residents split sharply on their experience. Recent movers and those working with office staffer Martha Machado report quick maintenance, clean units, quiet surroundings, and welcoming community events. Longer-term residents and those in transition describe unchecked pest issues, hallway grime, management churn, unresolved billing disputes, and slow email and phone response. Affordable pricing attracts applicants but leaves some feeling the property does not match advertised standards once occupied. The nonprofit describes itself as affordable-housing focused and operates on what reviewers call a waiting list (currently 260 people). Tours through an automated system sometimes mismatch applicant qualification. Staff turnover and communication gaps frustrate residents seeking help; those who connect with Martha or maintenance typically feel heard and supported.

Luxury ApartmentsSenior Living ApartmentsStudent Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08