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Springs at Round Rock

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 215 Google reviews · How we rank ›

4.1(215) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsSenior Living ApartmentsStudent HousingAffordable & Section 8 HousingTownhome & Garden-Style CommunitiesPet-Friendly Apartments
Springs at Round Rock
Location
Chandlere Crossing, Round Rock
Services
Luxury Apartments, Senior Living Apartments, Student Housing
Reviews
215
Ranking
#241 in Luxury Apartments
Best for
Long-term renters seeking affordable, pet-friendly housing in a welcoming community.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Springs at Round Rock appeals strongly to those who stay: staff earn consistent praise for warmth and responsiveness, grounds stay clean, and rents undercut nearby complexes by hundreds per month. Yet a vocal minority face serious obstacles. Several residents report AC failures left unresolved for weeks despite repeated requests, with management dismissing concerns as nonsense. Mold and roaches have been mentioned, though infrequently, raising questions about maintenance priorities when crisis hits.

The property shines in good weather with a welcoming vibe and solid day-to-day operations. Maintenance staff, named individuals like Jimmy included, genuinely help when they can. Pet amenities (spa, leash-free grounds) exist on paper. But the business struggles under stress: when systems fail in summer heat, residents say they are left in unsafe conditions while management goes silent. A long-term tenant renewed five times; others fled after one season.

Praised for
  • friendly and helpful staff
  • well-maintained community grounds
  • reasonable pricing for the area
  • responsive maintenance team
Watch-outs
  • AC breakdowns not fixed promptly
  • lack of communication from management
  • mold and pest issues reported
friendly-staffwell-maintainedgood-valueslow-maintenancepoor-communication
Best for: Long-term renters seeking affordable, pet-friendly housing in a welcoming community.
Think twice if: AC and heating failures go unresolved for weeks; pest or mold issues may occur and response is slow.

What this place gets right

  • Prices significantly lower than comparable nearby units
  • Attentive, friendly leasing and maintenance staff
  • Well-kept grounds and clean common areas
  • Pet amenities including on-site spa and play areas

Before you tour or apply

  • Maintenance staff member Jimmy named for quick, professional response
  • One resident on fifth lease renewal; another left after severe AC failure lasted 21 days
  • AC units reportedly left open with exposed wires during repairs
  • Prices noted: 1-bed 1-bath around $1200/month; 2-bed 2-bath around $1500/month
  • Move-in offer advertised on website: $3,000 off September lease if move-in occurs by 7/31

Resident ratings

Pet-Friendly Apartments
Website advertises pet spa and leash-free playground, but reviews do not detail pet resident experiences.
Luxury Apartments
Reviewers describe townhome-like feel and careful design, but at mid-market prices that undercut luxury competitors.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Breaking down the ratings

5
155
4
9
3
8
2
7
1
36

FAQ

What are typical rent prices?
One resident paid around $1,200/month for a 1-bed 1-bath and $1,500/month for a 2-bed 2-bath. These prices are notably lower than nearby one-bedroom units, which run near $1,800/month in the area.
How responsive is maintenance?
Responses vary sharply. Routine requests and daily issues are handled promptly by friendly staff. Emergency repairs (AC failures) have reportedly been delayed weeks despite repeated requests.
Is there a move-in special?
The website lists a move-in offer: $3,000 off rent on September leases if you move in by July 31.

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Five-year residents praise the quiet grounds and attentive staff like Joe Bokor, but newer tenants face a leasing office that often does not answer phones or show up for appointments. Once inside, work orders sit marked complete without repairs made, mold gets painted over rather than fixed, and unauthorized maintenance entries occur during notice periods. Move-out bills routinely shock residents with fees far exceeding deposits. The place markets resort-style amenities (pool, dog park, grill area) but residents find them closed, heavily restricted, or poorly maintained. Pest and mold issues recur across reviews. The business's own website states services like these; the evidence suggests execution falls well short, and billing practices feel deliberately extractive to long-term renters.

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Last updated 2026-09-22