Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Springs at Round Rock

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 214 Google reviews · How we rank ›

4.1(214) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsSenior Living ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Springs at Round Rock
Location
Chandlere Crossing, Round Rock
Services
Luxury Apartments, Senior Living Apartments, Student Housing
Reviews
214
Ranking
#402 in Luxury Apartments
Best for
tenants seeking affordable, pet-friendly housing with good day-to-day community vibe

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Most residents enjoy the community feel, clean grounds, and friendly staff at Springs at Round Rock. Prices are notably lower than nearby comparable units. However, maintenance emergencies, especially HVAC failures, have resulted in delays of 10-21 days, with residents reporting frustration over poor communication and lack of follow-up from management during these periods.

The property draws praise for organized leasing processes and professional maintenance teams like Jimmy. The major counterweight is the recent pattern of serious repair delays and pest complaints (mold, roaches) that have gone unaddressed, which has raised questions about management's responsiveness to resident health and safety concerns.

Praised for
  • friendly and helpful staff
  • clean, well-maintained grounds
  • good value for the price
  • responsive maintenance
  • welcoming community atmosphere
Watch-outs
  • slow HVAC repairs (10+ days)
  • unresponsive management to issues
  • poor communication during emergencies
  • mold concerns
  • roach problems
responsive-managementwell-maintainedfriendly-staffpest-problemsslow-maintenancegood-valueclean-common-areasquiet-community
Best for: tenants seeking affordable, pet-friendly housing with good day-to-day community vibe
Think twice if: HVAC or AC emergencies are critical to you; recent reviews show 10-21 day repair delays and poor communication during these crises.

What this place gets right

  • notably lower rents than surrounding area
  • well-maintained grounds and common areas
  • responsive maintenance staff like Jimmy
  • friendly leasing and office team

Before you tour or apply

  • Maintenance technician Jimmy praised for professionalism and responsiveness
  • One-bedroom/one-bath units reported at $1200/month; two-bedroom/two-bath at $1500/month (from resident review)
  • HVAC emergency response time: 10-21 days reported in recent reviews
  • Move-in offer advertised: $3,000 off September rent for moves by 7/31

Resident ratings

Pet-Friendly Apartments
Pet play area and pet spa available; no complaints about pet services in reviews
Affordable & Section 8 Housing
Rents significantly lower than comparable nearby units; residents report strong value
Townhome & Garden-Style Communities
One resident described units as feeling like cute townhomes despite affordability

How it stacks up

  • Rated 4.1 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
155
4
9
3
8
2
7
1
35

FAQ

What sizes and prices are available?
Studio through three-bedroom units. One resident reported a one-bed/one-bath at $1200/month and a two-bed/two-bath at $1500/month. Current move-in offer: $3,000 off September rent for moves by 7/31. Contact the leasing office for current pricing.
How long do maintenance requests typically take?
Routine requests appear prompt. However, HVAC emergencies have taken 10-21 days in recent cases, with delays and poor communication reported.
Are pets allowed?
Yes. The community has a resort-style pet play area, leash-free pet playground, and pet spa on site.
Request a quote

Similar apartment complexes nearby

Parkwood Terrace
67

Parkwood Terrace

4.1(105)✓ Google-verifiedPublishes prices

Staff like Mary, Tania, Casey, and Austin earn consistent praise for professionalism and responsiveness. The complex offers a gated layout, clean common areas, and amenities that draw five-star reviews. However, persistent complaints span pest infestations (roaches, bedbugs, fleas), mold that was reportedly painted over, and heavy-handed fee collection practices that residents say violate Texas Property Code. One long-term tenant detailed a two-year cycle of $240 monthly late fees and retaliation after posting a negative review. Quality varies sharply by unit and management interaction.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
View profile
Intuitive Soul Guidance
21 low data

Intuitive Soul Guidance

No rating yet✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments
View profile
City North at Sunrise Ranch Apartments
59

City North at Sunrise Ranch Apartments

3.7(261)✓ Google-verifiedPublishes prices

Five-year residents praise the quiet grounds and attentive staff like Joe Bokor, but newer tenants face a leasing office that often does not answer phones or show up for appointments. Once inside, work orders sit marked complete without repairs made, mold gets painted over rather than fixed, and unauthorized maintenance entries occur during notice periods. Move-out bills routinely shock residents with fees far exceeding deposits. The place markets resort-style amenities (pool, dog park, grill area) but residents find them closed, heavily restricted, or poorly maintained. Pest and mold issues recur across reviews. The business's own website states services like these; the evidence suggests execution falls well short, and billing practices feel deliberately extractive to long-term renters.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08