21 low data
Intuitive Soul Guidance
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
Waters at Sunrise
Luxury ApartmentsSenior Living ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
- Location
- Chandlere Crossing, Round Rock
- Services
- Luxury Apartments, Senior Living Apartments, Student Housing
- Reviews
- 345
- Ranking
- #101 in Luxury Apartments
- Best for
- Families and individuals prioritizing affordability and quiet living over management consistency.
Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.
What we found
Residents split sharply on their experience. Recent movers and those working with office staffer Martha Machado report quick maintenance, clean units, quiet surroundings, and welcoming community events. Longer-term residents and those in transition describe unchecked pest issues, hallway grime, management churn, unresolved billing disputes, and slow email and phone response. Affordable pricing attracts applicants but leaves some feeling the property does not match advertised standards once occupied.
The nonprofit describes itself as affordable-housing focused and operates on what reviewers call a waiting list (currently 260 people). Tours through an automated system sometimes mismatch applicant qualification. Staff turnover and communication gaps frustrate residents seeking help; those who connect with Martha or maintenance typically feel heard and supported.
Praised for
- quick maintenance response
- clean common areas
- quiet community
- staff kindness (Martha Machado)
- family events and activities
Watch-outs
- pest problems (roaches, rats)
- poor communication and unresponsive management
- dirty corridors and hallways
- excessive fees and billing confusion
- staff turnover and inconsistent oversight
responsive-managementpoor-communicationwell-maintainedpest-problemsclean-common-areasgreat-amenitiesfriendly-staffslow-maintenanceunresponsive-maintenance
Best for: Families and individuals prioritizing affordability and quiet living over management consistency.
Think twice if: Those sensitive to pest issues, expecting responsive billing support, or seeking stable management oversight should ask current residents about hallway maintenance and staff turnover first.
What this place gets right
- Affordable pricing
- Quick maintenance response
- Quiet community feel
- Community events for families
- Martha Machado's consistent support
Before you tour or apply
- Martha Machado, office staff: praised for months-long unit transfer support and move-in coordination
- Maintenance team: residents note quick response times and thorough unit preparation
- Waiting list: 260 applicants (per recent review)
- Management turnover: two managers or assistant managers fired since December
- Automated tour scheduling system sometimes mismatches applicant income qualifications
Resident ratings
- Affordable & Section 8 Housing
- Prices attract applicants but management responsiveness and property upkeep concerns emerge after move-in.
- Pet-Friendly Apartments
- Dog park mentioned on website but not detailed in reviews; amenity present but limited feedback.
- Townhome & Garden-Style Communities
- No clear evidence in reviews; category may not apply or is not discussed by residents.
How it stacks up
- Rated 4 against a 4.01 average across the 777 luxury apartments businesses listed here.
- Has more Google reviews than 94% of the businesses in this directory.
How we scored this
How We Score Star rating 33
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Breaking down the ratings
5
237
4
16
3
15
2
7
1
70
FAQ
- What is the current waiting list time?
- As of the most recent review, 260 people were on the waiting list. The property does not publish expected wait times.
- What happens if maintenance needs repair?
- Residents report work orders are typically completed quickly. Martha Machado in the office is noted for following up on complex requests.
- Are community activities included?
- Yes. Reviews mention regular family events, pool parties, and get-togethers organized by the property.
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