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Bridge at Balcones Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 129 Google reviews · How we rank ›

4.0(129) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsLuxury Apartments
Bridge at Balcones Apartments
Location
Pond Springs, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
129
Ranking
#118 in Pet-Friendly Apartments
Best for
Pet owners and families wanting spacious layouts near shopping and schools in North Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Most residents praise the staff's attentiveness and speed, with maintenance often arriving same-day. The location near shopping and dining, spacious floor plans, and amenities like the dog park and fitness center draw positive mention. Several residents note competitive pricing for the space offered.

However, recent complaints center on pest problems at move-in and serious safety gaps. One tenant reported roaches despite pest control intervention; another felt ignored after reporting unsafe conditions and a truck theft. These incidents suggest inconsistency in property checks and security oversight.

Praised for
  • responsive maintenance and staff
  • friendly and attentive leasing team
  • quiet and well-maintained community
  • good value for space and amenities
Watch-outs
  • pest control issues at move-in
  • safety concerns and vehicle theft
  • poor responsiveness to safety requests
responsive-managementfriendly-staffquiet-communitywell-maintainedgood-valuepest-problemssafe-secure
Best for: Pet owners and families wanting spacious layouts near shopping and schools in North Austin.
Think twice if: Vehicle security and pest control at move-in are concerns; address these directly before signing.

What this place gets right

  • same-day or next-day maintenance response
  • attentive leasing and management staff
  • spacious floor plans at competitive pricing
  • pet-friendly amenities and community feel

Before you tour or apply

  • Leasing staff named include Veronica, Teresa, and Stephanie
  • Maintenance responses typically 15-30 minutes for emergency repairs
  • Move-in pest control performed by third-party contractor; effectiveness varies
  • Courtesy check-in calls from office after move-in
  • Cable and internet bundle available at move-in (cable offers limited channels)
  • Security patrols noted in evening and night hours

Resident ratings

Pet-Friendly Apartments
Dog park and pet amenities praised; no complaints about pet policies in reviews.
Townhome & Garden-Style Communities
Spacious layouts with multiple bedroom options; residents cite ample room as a plus.
Luxury Apartments
Amenities like fitness center, yoga room, spin room, and clubhouse noted as appealing; upscale finishes mentioned in positive reviews.

How it stacks up

  • Rated 4 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 92
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
84
4
15
3
4
2
3
1
23

FAQ

How quickly does maintenance respond to requests?
Reviewers report maintenance arriving within 15-30 minutes for urgent repairs, often same-day for regular work orders.
What floor plans and prices are available?
The business offers 1 to 3 bedroom units ranging from $1,176/month for a 779 Sq. Ft. 1-bed to $2,487/month for a 1,415 Sq. Ft. 3-bed.
Are utilities and internet included?
Cable and internet bundles are available at move-in; reviewers note the internet is good but cable channels are limited.

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Last updated 2026-09-08