Austin Apartment Reviews Guide
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Hunters Chase

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 215 Google reviews · How we rank ›

3.4(215) 62 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury Apartments
Hunters Chase
Location
Jollyville, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
215
Ranking
#273 in Pet-Friendly Apartments
Best for
Budget-conscious renters, single parents, tenants who value quick maintenance and walkable neighborhood access.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Half the reviews are five-star; the other half skew sharply negative, mostly over cleanliness and pests. Those who stay speak warmly of Peter and Raven at the front desk, quick maintenance turnarounds, walkable access to food and parks, and painless rentals. But recurring reports of roaches, stale odors, and move-in grime present a real friction point that management appears to acknowledge but struggles to fix.

On the upside, in-unit washer/dryers ease daily life, rent stays manageable for single parents and budget-conscious renters, and the grounds stay tidy once you're settled. The staff is genuinely invested: maintenance can solve issues in under two hours, and office staff handle rental crises with grace. The neighborhood is leafy and quiet.

Praised for
  • quick maintenance response
  • friendly and responsive staff
  • affordable pricing
  • quiet neighborhood
  • in-unit washer/dryer
  • good location near parks and shops
Watch-outs
  • dirty apartments at move-in
  • pest control issues (roaches)
  • aging property condition
responsive-managementfriendly-staffgood-valuequiet-communitypest-problemswell-maintained
Best for: Budget-conscious renters, single parents, tenants who value quick maintenance and walkable neighborhood access.
Think twice if: Pest control has been a persistent issue for some; ask current residents about roach treatments and inspect move-in condition carefully.

What this place gets right

  • responsive maintenance staff
  • in-unit washer/dryer
  • affordable rents
  • walkable to parks and dining

Before you tour or apply

  • Peter and Raven named as consistently praised front-desk staff
  • Maintenance requests resolved in under two hours
  • In-unit washer/dryer connections standard
  • Two pools and dog park on-site
  • Smoke-free community policy

Resident ratings

Pet-Friendly Apartments
Dog park available; no specific pet policy complaints or praise in reviews.
Luxury Apartments
Reviewers call rents affordable and value-focused, not luxury-tier; aging property noted by some renters.

How it stacks up

  • Rated 3.4 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 55
Profile completeness 100
Verification 30

Breaking down the ratings

5
97
4
26
3
20
2
13
1
59

FAQ

How quickly does maintenance respond?
One reviewer reported a maintenance request solved in less than two hours. Most reviewers cite prompt, professional turnaround on repair requests.
Is there parking included?
Yes, on-site parking is listed among the amenities.
Can I bring my pet?
Yes, the community is pet-friendly with a dog park on-site. Their website lists pet-friendly homes as a service.

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3.2(218)✓ Google-verified

Polo Club draws guests to its Pond Springs location and friendly leasing team, but residents report frustration with long-standing plumbing failures and inconsistent maintenance. Water shutoffs happen repeatedly without notice, some lasting weeks to fix; air conditioning breakdowns during summer go unresolved for days despite emergency calls. Pest issues and mold warrant health concerns, and management has cycled through multiple teams annually, with only recent changes showing promise. Current staff appear to care, but underlying infrastructure and responsiveness gaps persist. The complex offers pools, fitness facilities, covered parking, and pet-friendly units across one and two-bedroom layouts. Residents note thin walls that carry neighbor noise and pipe vibrations, smoke from neighbors traveling through vents, and inconsistent unit renovations. Newer management has tackled pool maintenance and stopped indoor smoking, yet reviews highlight units from the 1980s requiring steady repair. Pricing ranges near $1,300 for one-bedrooms; several reviewers flag the rent as steep relative to the property's age and service gaps.

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Bridge at Balcones Apartments
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Bridge at Balcones Apartments

4.0(129)✓ Google-verifiedPublishes prices

Most residents praise the staff's attentiveness and speed, with maintenance often arriving same-day. The location near shopping and dining, spacious floor plans, and amenities like the dog park and fitness center draw positive mention. Several residents note competitive pricing for the space offered. However, recent complaints center on pest problems at move-in and serious safety gaps. One tenant reported roaches despite pest control intervention; another felt ignored after reporting unsafe conditions and a truck theft. These incidents suggest inconsistency in property checks and security oversight.

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The Flats on San Felipe
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The Flats on San Felipe

3.5(147)✓ Google-verifiedPublishes prices

Five-star and one-star reviews split sharply here. Fans praise the location, amenities, and certain staff members like Casey and Frank. Critics report a pattern of unresolved problems: maintenance fixes that don't stick, management ignoring email complaints for weeks, car break-ins, and loud neighbors facing no consequences. Some tenants describe confrontational office staff; others encounter no one at the desk during posted hours. The divide appears to depend heavily on which staff member you interact with and whether you're sensitive to noise and security. Specific concerns include recurring toilet clogs, water damage disputes, rising fees, and a general sense that management prioritizes collecting rent over solving problems. Long-term residents express frustration that new tenants get lease-break offers while they don't. The friendly maintenance team (Frank) and leasing staff (Kelita, Gloria) earn consistent praise, but that warmth doesn't extend uniformly across the office, and it doesn't address the structural issues with maintenance follow-through and neighbor enforcement.

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Last updated 2026-09-22