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Austin Waters at Tech Ridge

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 107 Google reviews · How we rank ›

4.1(107) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Austin Waters at Tech Ridge
Location
Tech Ridge Center, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
107
Ranking
#288 in Luxury Apartments
Best for
Long-term renters with pets who value responsive maintenance and community events.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Most residents enjoy quick maintenance fixes and approachable staff, with many staying long-term. Several serious complaints focus on exit charges that reviewers believe were unfair, with management allegedly mishandling deposit calculations and claiming damages reviewers dispute. The divide between five-star and one-star experiences suggests management treatment depends heavily on the tenant lifecycle stage.

Praised for
  • quick and reliable maintenance
  • friendly and responsive office staff
  • well-maintained common areas and amenities
  • smooth move-in process
Watch-outs
  • aggressive move-out charges and deposit disputes
  • inconsistent professionalism at lease end
  • management credibility gaps
responsive-managementwell-maintainedclean-common-areasfriendly-staffpoor-communication
Best for: Long-term renters with pets who value responsive maintenance and community events.
Think twice if: Concerned about move-out charges or deposit handling. Multiple reviews report large disputed bills after leaving.

What this place gets right

  • Same-day or next-day maintenance response
  • Named technician San Juan with strong reputation
  • Dog park, gym, and pool maintained well

Before you tour or apply

  • Technician San Juan praised repeatedly for plumbing and AC work, professionalism, and follow-up offers
  • Leasing staff Jordy Goodman, Carissa, Kaden, Isaac, and Tasha named for helpfulness
  • Maintenance requests typically completed same day or next day
  • No elevators in complex (third-floor furniture moves noted as difficult)
  • Dog park and gym amenities available
  • Hallway cleaning and trash area maintenance noted

Resident ratings

Pet-Friendly Apartments
Long-term resident with dog reported no pest issues, amenities well-maintained, staff understanding.
Affordable & Section 8 Housing
One renter noted AMAZING price on 1-bedroom unit, stayed over a year.
Luxury Apartments
Amenities clean and well-kept, but no elevator and some rushed construction details noted.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 88
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Breaking down the ratings

5
72
4
11
3
2
2
2
1
20

FAQ

How fast is maintenance response?
Most requests are completed same day or by the next day.
What are the pet fees?
Pet deposit $300, pet fee $300, monthly pet rent $20 according to their website.
Does the complex have an elevator?
No elevators. One resident noted this made moving heavy furniture to upper floors difficult.

Similar apartment complexes nearby

Bridge at Tech Ridge Apartments
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Bridge at Tech Ridge Apartments

4.1(284)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team and office staff for their friendliness and quick response to repairs, alongside the property's convenient North Austin location and clean amenities. However, recurring concerns about security (mailbox break-ins, gate damage), noise from the pool and neighboring units, pest problems, and inconsistent enforcement of policies (dog weight limits, occupancy caps) create friction that offsets the positive experience for long-term residents considering renewal. Staff members like Joyce, Homer, Josie, and maintenance technician Guillermo earn individual recognition for professionalism. The leasing office has faltered on commitment follow-through (holding apartments and rates that evaporate, locked applications on single employee computers). Water billing averaged across the entire building leaves residents with small households subsidizing larger ones.

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The Post at Parmer
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The Post at Parmer

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Residents and touring guests consistently praise the maintenance team's speed (fixes often completed within 24 hours) and the leasing staff's knowledge and warmth. The community feels active with monthly events and a welcoming vibe, and most cite the location near HEB and The Domain as a major draw. Issues surface around occasional lapses in front-desk attention during peak hours and some unmet concerns about security (patio theft reported, fencing gaps noted) and ground-floor cleaning. Most view these as fixable gaps rather than deal-breakers; the overall experience still feels cohesive and community-driven.

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Most residents praise the quiet atmosphere, well-maintained grounds, and quick maintenance response from staff like Homer and Homero. However, multiple five-month-old reviews document a persistent cockroach infestation affecting several units, repeated failed pest control treatments, and management's refusal to compensate residents or allow free unit transfers, leaving families dealing with health issues and wasted food. Recent five-star reviews from the past two months suggest the property has improved operationally, with fast move-in support from leasing staff like Britany and Josi. The tension between the positive experience of new residents and the unresolved pest crisis of earlier tenants remains the property's defining issue.

Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-22