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The Village at Collinwood

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 77 Google reviews · How we rank ›

4.0(77) 70 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Village at Collinwood
Location
Windsor Hills, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
77
Ranking
#230 in Luxury Apartments
Best for
Seniors and older adults seeking a social, supportive community with reasonable pricing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Residents consistently praise the attentive, personable staff and safe location, with seniors noting reasonable pricing and access to planned activities. Management delays on maintenance repairs and loose enforcement of pet policies temper the experience for some.

Praised for
  • attentive, personable staff
  • safe location
  • reasonable pricing for seniors
  • responsive management
  • clean, well-maintained
Watch-outs
  • inconsistent rule enforcement
  • maintenance follow-through delayed
  • amenity access issues
responsive-managementfriendly-staffsafe-securequiet-communitywell-maintainedslow-maintenance
Best for: Seniors and older adults seeking a social, supportive community with reasonable pricing.
Think twice if: Residents with strict pet policies in mind; enforcement on pet limits has been inconsistent, and maintenance repairs can take time.

What this place gets right

  • personable, hands-on management
  • safe, quiet location
  • on-site activity programming
  • reasonable pricing for seniors

Before you tour or apply

  • Isabel (property manager) known for checking in on residents during activities
  • Franshawn (leasing consultant) assists with phone troubleshooting
  • Pet limit rule documented as unenforced over 3-year period
  • Fitness center access delayed for at least one resident
  • Staff celebrates resident birthdays via text, email, and in person

Resident ratings

Luxury Apartments
Spacious, updated units praised; reasonable pricing noted for seniors, though delayed maintenance repairs frustrate some.
Pet-Friendly Apartments
Pet-friendly units available, but enforcement of pet limits inconsistent over multi-year periods.

How it stacks up

  • Rated 4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

What keeps coming up

updated apartmentsspacious unitelderly carequiet communityattentive managerwelcoming atmosphereleasing stafffloorsgateshelpful staff

How we scored this

How We Score
Star rating 33
Review volume 82
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Breaking down the ratings

5
47
4
8
3
6
2
5
1
11

FAQ

Is the community pet-friendly?
Yes; the community lists pet-friendly apartments, though residents report enforcement of per-unit pet limits is inconsistent.
What on-site activities are available?
The community offers planned social activities, and staff are noted as hosting birthday celebrations and organizing puzzle and game events.
Is this community suitable for seniors?
Yes; reviewers note reasonable pricing for seniors, on-site activity programming, and access to support services on-site or nearby.
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Last updated 2026-09-08