Austin Apartment Reviews Guide
Menu

The Oaks on Chisholm Trail

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 32 Google reviews · How we rank ›

4.0(32) 61 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Oaks on Chisholm Trail
Location
Round Rock
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
32
Ranking
#547 in Luxury Apartments

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Reviewers split sharply: some praise staff like Nicole and Tre, community grounds, and pet policies. Many others report aggressive fees (cleaning, double-charged insurance, excessive deposits), poor construction (foundation cracks, loose door knobs), persistent pest issues, and relentless towing despite limited parking. Application barriers including high bank balance demands raise fairness concerns.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly and helpful staff
  • well-maintained community grounds
  • pet-friendly
  • nice homes and floor plans
Watch-outs
  • aggressive enforcement and hidden fees
  • pest problems (ants, roaches, spiders, scorpions)
  • poor construction and foundation issues
  • severe parking and towing problems
  • unresponsive or excuse-making maintenance
  • potential discriminatory application practices
responsive-managementpoor-communicationwell-maintainedpest-problemsparking-issuesunresponsive-maintenancefriendly-staffoverpriced
Think twice if: Anyone sensitive to noise, pest-prone areas, or needing guest parking should investigate further before signing.

What this place gets right

  • Some staff members highly attentive and welcoming
  • Pet-friendly policy
  • Townhome-style rental option with pools and outdoor space

Before you tour or apply

  • Staff members Nicole and Tre mentioned as exceptional and responsive
  • Up to 8 weeks free promotion listed
  • Amazon facility behind property creates noise complaints
  • Collision center and automated security voice on neighboring side
  • Persistent ant problem noted in yards; maintenance reportedly limited to single spray treatment
  • Towing aggressively enforced; community reported only about 10 parking spots for entire residents
  • Foundation issues documented (uneven, wall cracks, loose door hardware)
  • Double-charged renters insurance reported over entire lease

Resident ratings

Pet-Friendly Apartments
Reviewers confirmed pet-friendly policy is in place and appreciated.
Townhome & Garden-Style Communities
Homes are described as nice but plagued by construction defects (foundation cracks, door hardware failures) and frequent pest issues.
Affordable & Section 8 Housing
Application barriers and aggressive fee enforcement undermine affordability messaging; concerns raised about discriminatory practices.

How it stacks up

  • Rated 4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 13% of the businesses in this directory.

How we scored this

How We Score
Star rating 34
Review volume 66
Review recency 100
Review sentiment 47
Profile completeness 100
Verification 30

Breaking down the ratings

5
22
4
2
3
1
2
0
1
7

FAQ

Are pets allowed?
Yes. At least one reviewer specifically noted the community is pet-friendly.
Is there visitor parking?
Very limited. Reviewers report no street parking allowed and guest parking restricted to the front entrance only, with aggressive towing enforced throughout the community.

Similar apartment complexes nearby

Crest Round Rock
60

Crest Round Rock

3.7(60)✓ Google-verifiedPublishes prices

Danielle Blasquez and her leasing team earn consistent praise for quick responses and stress-free move-ins, with many reviewers crediting her patience and attentiveness. Units are clean and well-maintained, parking is plentiful, and water bills run cheap. However, three negative experiences stand out: one prospective renter encountered cockroaches and unprofessional management during a three-month application process, another faced a grueling move-in marred by rude treatment and administrative confusion, and a third reported unresponsiveness from management and a hostile front-desk employee. The pattern suggests staff performance depends heavily on who you deal with. Several reviewers named Danielle, Lisa, and Elisa as assets to the leasing process. The property itself draws praise for being quiet and well-kept. The complaints centre on management volatility: high turnover, inconsistent courtesy, and communication breakdowns. One resident paid hundreds in application fees across two properties before moving forward under stressful circumstances.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Affinity at Round Rock
83

Affinity at Round Rock

4.8(70)✓ Google-verified

Affinity at Round Rock is a 55+ senior living community where residents consistently report exceptional staff care, quick maintenance response, and a strong sense of belonging. The property features abundant activities from fitness and entertainment to a dog park and billiards room; many residents say the peaceful, well-maintained setting and welcoming atmosphere make it feel like home rather than an apartment.

Luxury ApartmentsSenior Living ApartmentsPet-Friendly Apartments
Mason
17 low data

Mason

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08