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Bellwood Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 160 Google reviews · How we rank ›

3.6(160) 60 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Bellwood Apartments
Location
South Creek, Round Rock
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
160
Ranking
#545 in Luxury Apartments
Best for
Renters prioritizing responsive staff and fast maintenance over grounds condition.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Lisa's leadership and staff energy have transformed the leasing experience. Residents consistently praise the office team-Odays, Madison, and Lisa herself-for warmth and efficiency. Maintenance responds quickly to work orders.

Yet the same residents who celebrate management also struggle with ground-level reality: packages vanish regularly, pest control is inadequate, covered parking now costs extra, the buildings show age and poor upkeep, and late fees kick in fast. Earlier reviews cited AI bot ads showing lower rents, only to find prices $250 higher at tour. These contradictions run deep: the complex genuinely cares about its leasing team, but cuts corners everywhere else.

Praised for
  • responsive management and staff
  • welcoming atmosphere and team energy
  • fast maintenance response
  • friendly leasing office staff
Watch-outs
  • package theft and security issues
  • pest problems
  • misleading advertising on lease rates
  • poor grounds maintenance and aging equipment
  • new parking fees and payment portal charges
  • harsh eviction policies
responsive-managementfriendly-staffpackage-theftpest-problemsoverpricedslow-maintenance
Best for: Renters prioritizing responsive staff and fast maintenance over grounds condition.
Think twice if: Package theft and pest problems are common; grounds maintenance and aging equipment lag behind what the leasing office promises.

What this place gets right

  • Responsive leasing and office staff
  • Quick maintenance response times
  • On-site amenities (pool, fitness center, BBQ area)

Before you tour or apply

  • Lisa (manager) credited for morale boost and responsiveness turnaround
  • Odays, Madison (leasing staff) named repeatedly for professionalism and warmth
  • Luis Ayala (maintenance) noted for cleanliness and attitude
  • Lairy (maintenance) praised for quality work
  • Recent management change noted to improve resident concerns response
  • Package theft reported as routine and unaddressed
  • Pest control described as inadequate
  • Parking moved to paid reservation system at $50 extra per month

Resident ratings

Luxury Apartments
Staff warmth and office energy praised; grounds maintenance, aged equipment, and pest issues undercut the luxury positioning.
Affordable & Section 8 Housing
Advertised as affordable via AI bot; residents report bait-and-switch pricing, aggressive fees for late rent (3-day eviction, $200 court fee), and paid parking that now costs extra.
Pet-Friendly Apartments
No reviews mention pets, so no clear sentiment.

How it stacks up

  • Rated 3.6 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

How We Score
Star rating 10
Review volume 96
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Breaking down the ratings

5
90
4
7
3
10
2
9
1
44

FAQ

How quickly does maintenance respond?
Multiple residents report maintenance arriving quickly and completing work orders promptly. Named staff include Lairy and Luis Ayala.
What's included in rent?
One, two, and three-bedroom units include fully equipped kitchen and leasable washer/dryer. Amenities are pool, fitness center, clubhouse, BBQ area, and private patio or balcony. Covered parking requires a $50 monthly reservation fee.
Are there hidden fees?
Yes. Covered parking is $50 extra per month; online payment portal costs $40 monthly; late rent triggers eviction within 3 days and a $200 court fee.
Request a quote

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Last updated 2026-09-22