Austin Apartment Reviews Guide
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Bellwood Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 159 Google reviews · How we rank ›

3.6(159) 60 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Bellwood Apartments
Location
South Creek, Round Rock
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
159
Ranking
#467 in Luxury Apartments
Best for
Tenants prioritizing quick maintenance response and friendly staff interaction; short-term leases.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Bellwood's staff-especially maintenance (Tae, Lairy, Luis) and leasing (Odays, Madison, Lisa)-earn genuine praise for speed, friendliness, and problem-solving. Amenities like the pool and open floor plans appeal to touring prospects. Yet the experience fractures sharply: tenants report Facebook ads quoting rates $250 below actual lease terms, unprominent air-conditioning and water damage left unaddressed for months, package theft that management avoids addressing, surprise rent increases through new parking fees, and three-day eviction notices with added court costs. New manager Lisa shows promise in responsiveness, but systemic issues around maintenance backlog, grounds neglect, and billing transparency persist.

The property sits at an uncomfortable intersection: it markets as affordable but handles disputes like a for-profit machine. Residents who stay long-term describe declining conditions (worn equipment, unpainted units, pressured common areas). The split between five-star service moments and serious livability complaints suggests Bellwood excels at first impressions but struggles to maintain consistency once people move in.

Praised for
  • responsive maintenance staff
  • friendly office and leasing staff
  • nice amenities and pool
  • open floor plans
Watch-outs
  • misleading Facebook ads with stale pricing
  • HVAC and water leak problems, mold concerns
  • package theft and poor security
  • unexpected fees and price increases
  • slow property maintenance and neglected grounds
  • aggressive eviction practices
friendly-staffresponsive-managementunresponsive-maintenancepoor-communicationoverpricedpest-problemspackage-theft
Best for: Tenants prioritizing quick maintenance response and friendly staff interaction; short-term leases.
Think twice if: You plan to stay long-term, rely on package delivery security, or have children with asthma; review new fees, misleading ads, and maintenance backlog issues first.

What this place gets right

  • Staff responsiveness on maintenance and leasing
  • pool and fitness center
  • open floor plans
  • flexible unit sizes

Before you tour or apply

  • Tae (maintenance) and Odays (leasing) named as standouts
  • Facebook ads advertise rates $250 below actual lease terms
  • air-conditioning and water intrusion problems ongoing for months
  • new parking fees added ($50 surcharge for covered spots)
  • three-day eviction notices reported with $200 court fees
  • new manager Lisa brought responsive staff changes
  • maintenance completes work orders daily per one reviewer
  • pool and common areas noted in tours; grounds upkeep declining per long-term residents

Resident ratings

Luxury Apartments
Open floor plans and pool praised on tours; new management improvements noted, but long-term residents describe declining unit condition and grounds maintenance.
Affordable & Section 8 Housing
Marketed as affordable but Facebook ads quote rates $250 below actual lease; aggressive fee structure (parking, payment portal, court costs) undermines affordability claim for cost-conscious tenants.
Pet-Friendly Apartments
No direct review mention; category unclear from inputs.

How it stacks up

  • Rated 3.6 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

How We Score
Star rating 10
Review volume 96
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Breaking down the ratings

5
89
4
7
3
10
2
9
1
44

FAQ

How quickly does maintenance respond?
Reviewers report work orders are completed on a daily basis, and maintenance teams are described as responsive and never leaving residents waiting.
What is the actual lease rate after the Facebook ad quote?
One reviewer reported being quoted $250 more per month than the Facebook ad advertised, changing within three days of the ad.
Are there parking fees?
Yes. Covered parking now incurs a $50/month surcharge under new management, whereas it was previously part of standard rent.

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Last updated 2026-09-08