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Cedar + Sage Apartment Homes

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 28 Google reviews · How we rank ›

4.2(28) 63 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Cedar + Sage Apartment Homes
Location
Garrison Park, Austin
Service
Luxury Apartments
Reviews
28
Ranking
#519 in Luxury Apartments
Best for
Young professionals and families seeking a quiet, well-designed community with strong day-to-day management in South Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

The property earns strong praise from residents who value its calm South Austin setting, modern interiors, and staff responsiveness during move-in and day-to-day issues. However, a significant cohort reports serious breakdowns in maintenance responsiveness and mold handling, particularly around lease start and emergency situations, leaving some tenants feeling unheard or unsafe.

Staff like Desiree (leasing) and Luis (maintenance) draw repeated commendation for going above and beyond for residents who experience smooth moves. The tension: leasing and day-to-day tenant relations operate at high standards, yet emergency remediation and follow-through on complex repairs falter, with some reporting office calls deliberately ignored once they become residents rather than prospects.

Praised for
  • responsive management and staff
  • quiet, peaceful neighborhood
  • well-maintained units and grounds
  • professional maintenance team
  • community events and sense of belonging
Watch-outs
  • communication failures and ignored resident calls
  • mold and improper remediation
  • unresolved maintenance issues
  • enforcement gaps with problem tenants
responsive-managementpoor-communicationwell-maintainedquiet-communityclean-common-areasunresponsive-maintenancerenovated-unitssafe-securefriendly-staffslow-maintenance
Best for: Young professionals and families seeking a quiet, well-designed community with strong day-to-day management in South Austin.
Think twice if: Have a mold or complex maintenance issue at move-in; office communication can become unreliable once you're a resident rather than a prospect.

What this place gets right

  • Professional leasing and move-in support led by named staff
  • Quiet, mature neighborhood with greenspace and walkability
  • Same-day or next-day maintenance response on routine requests
  • High-end finishes and modern remodeled units

Before you tour or apply

  • Desiree (leasing manager) named frequently for warmth and responsiveness during move-in
  • Luis (maintenance supervisor) praised for same-day turnarounds and professionalism
  • Move-in mold in AC closets and vents reported in July 2026, remediation incomplete despite repeated site visits and in-person meetings
  • One resident reported office calls ignored eight times until contacting a higher-up; later calls immediately answered
  • Maintenance requests described as coming same-day over half the time
  • Private outdoor spaces and 2-space parking noted as standard
  • Garage and common areas undergoing renovations mentioned across reviews

Resident ratings

Luxury Apartments
Move-in and leasing experience polished and professional, but serious mold and remediation failures undermine the luxury positioning once issues arise

How it stacks up

  • Rated 4.2 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 12% of the businesses in this directory.

What keeps coming up

quiet neighborhoodac unitpeaceful atmosphereresponsive staffrenovationsconvenient locationneighborscleanlinessquick responseremediation

How we scored this

How We Score
Star rating 41
Review volume 63
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
21
4
1
3
0
2
2
1
4

FAQ

How fast do maintenance requests get handled?
Reviewers report same-day response on routine requests happens over half the time; issues listed within 24 hours is typical for some residents, though complex repairs like mold remediation can stall or remain incomplete.
Is the neighborhood noisy?
Multiple residents call it quiet and peaceful, noting you can walk safely at any time of day and neighbors are generally respectful.
Are apartments renovated and modern?
Reviewers praise modern finishes, updated kitchens, great appliances, and thoughtful layouts; the complex is described as having an older building structure with contemporary interiors.
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Last updated 2026-09-08