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Cedar + Sage Apartment Homes

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 29 Google reviews · How we rank ›

4.1(29) 63 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Cedar + Sage Apartment Homes
Location
Garrison Park, Austin
Service
Luxury Apartments
Reviews
29
Ranking
#527 in Luxury Apartments
Best for
New residents who tour personally and connect with staff, especially those valuing a quiet neighborhood feel and responsive maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

When staff like Desiree and Luis are managing a resident's experience, this complex shines: arrivals are welcoming, maintenance requests come back same-day, and the quiet grounds feel like a genuine neighborhood. The trouble emerges after move-in once the relationship shifts, with recent tenants reporting systematic communication failure, mold left untreated or concealed under paint and drywall, and a sharp contrast between how the office courts prospects versus how it handles current residents' serious concerns.

Newer arrivals in well-maintained units consistently praise the natural setting, accessible design, and the professionalism of the maintenance team. Older or problem-unit tenants document a pattern of delayed responses, negligent remediation, and a sense they are treated as inconveniences rather than customers whose lease payments fund the property. One property-management industry insider documented mold discovery to inadequate fixes across multiple days, leaving her family to move into a still-contaminated unit.

Recent shift: Significant decline in service and communication quality coinciding with a recent management change; earlier reviews (5-7 months ago) consistently praise Desiree and overall responsiveness, while recent reviews (1-2 weeks ago) cite her absence, communication failures, and unresponsive office staff as driving tenant dissatisfaction and lease non-renewals.

Praised for
  • responsive maintenance team led by Luis
  • professional, welcoming leasing staff (especially Desiree)
  • quiet, peaceful neighborhood feel
  • modern, well-maintained interiors
  • convenient South Austin location
Watch-outs
  • severe mold issues in multiple units
  • poor communication and unresponsive office after recent management change
  • inadequate remediation practices
  • management ignores existing residents while courting new applicants
responsive-managementpoor-communicationwell-maintainedquiet-communityfriendly-staffslow-maintenanceunresponsive-maintenance
Best for: New residents who tour personally and connect with staff, especially those valuing a quiet neighborhood feel and responsive maintenance.
Think twice if: You are moving into a problem unit, have pressing maintenance needs, or are an existing resident; recent reviews show communication delays and inadequate mold remediation handling after a management change.

What this place gets right

  • Same-day maintenance response on many requests
  • Mature landscaping and green space throughout
  • High-end interior finishes and modern appliances
  • Professional, personalized leasing experience

Before you tour or apply

  • Luis leads maintenance team; reviewers cite same-day response on requests
  • Desiree (leasing manager) praised by multiple reviewers for welcoming, responsive assistance; later reviews note her absence or departure affecting management quality
  • Mold issues documented in AC closets, vents, and drywall; one resident noted property painted over affected areas rather than performing proper remediation or testing
  • One recent resident worked in property management and documented timeline of failed remediation (July 25-31, 2026) including incomplete work, rusted vent replacements, and continued mold visibility
  • Office reportedly does not answer phones or return calls from existing residents but answers immediately when called from different numbers by prospective tenants

Resident ratings

Luxury Apartments
High-end finishes and modern interiors praised by satisfied residents, but recent move-ins report inadequate unit preparation, mold, and poor make-ready standards.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 12% of the businesses in this directory.

What keeps coming up

quiet neighborhoodac unitpeaceful atmosphereresponsive staffmoldrenovationsconvenient locationneighborscleanlinessquick response

How we scored this

How We Score
Star rating 37
Review volume 64
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
21
4
1
3
0
2
3
1
4

FAQ

Can I get maintenance to respond quickly?
According to reviews, maintenance requests are often handled same-day or within 24 hours, especially early-stage residents report this. Luis from the maintenance team is consistently cited as responsive and reliable.
What happens if I find a mold issue?
Recent reviews report mold discoveries in AC closets and vents have resulted in delayed responses, incomplete repairs, and inadequate remediation (painting over affected areas rather than proper treatment). One resident documented the property using sheetrock and paint instead of cutting out affected drywall or having the issue professionally tested.
Is the neighborhood quiet and safe?
Multiple reviews praise the quiet, peaceful atmosphere and note the area feels safe for walking at any time of day. The mature landscaping and green space contribute to a calm feel despite South Austin location.
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Last updated 2026-09-22