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Cedar + Sage Apartment Homes

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 24 Google reviews · How we rank ›

4.7(24) 70 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Cedar + Sage Apartment Homes
Service
Luxury Apartments
Reviews
24

What we found

Residents praise Cedar + Sage for its thoughtfully renovated units, peaceful South Austin setting, and notably responsive management led by leasing manager Desiree. The maintenance team, headed by Luis, typically responds same-day to requests. However, recent complaints flag persistent neighbor noise issues the complex reportedly failed to address adequately, promised carports that remain unbuilt, and concerns about AC efficiency and utility costs. The property works best for those prioritizing staff communication and finishes, but tenants seeking strict noise enforcement should consider carefully.

Praised for
  • responsive management and staff
  • quality renovations and finishes
  • quiet, peaceful neighborhood
  • effective maintenance team
  • welcoming leasing experience
Watch-outs
  • unaddressed noise complaints from neighbors
  • unfinished promised carports
  • high utility costs
  • AC maintenance issues
  • slow enforcement of lease violations
responsive-managementwell-maintainedquiet-communityrenovated-unitsfriendly-staffnoisy-neighbors
Best for: Professionals and families wanting responsive management and renovated units in a quiet setting.
Think twice if: Noise sensitivity matters. Recent reviews note neighbor disturbances and slow enforcement, plus unfinished carport promises.

What this place gets right

  • Responsive leasing and maintenance (same-day requests common)
  • Quality renovations inside classic buildings
  • Peaceful, walkable neighborhood in South Austin
  • Strong personal attention from named staff

Before you tour or apply

  • Desiree (leasing manager) named in 9 reviews for responsiveness and attentiveness
  • Luis (maintenance lead) praised for speed and professionalism
  • Maintenance team responds same-day to over half of requests
  • One unit had mold in AC ventilation requiring professional remediation
  • Unfinished carport project (promised at move-in, not completed after 5+ months)
  • Valet trash service offered
  • Private outdoor spaces and balconies

Resident ratings

Luxury Apartments
High-end finishes and renovations consistently praised; professional staff set expectations high.

How it stacks up

  • Rated 4.7 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 7% of the businesses in this directory.

What keeps coming up

quiet neighborhoodpeaceful atmosphererenovationsconvenient locationdogsresponsive staffneighborscleanlinesswalkingmantenimiento receptivo

How we scored this

How We Score
Star rating 56
Review volume 61
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
21
4
1
3
0
2
2
1
0

FAQ

How fast does maintenance typically respond?
More than half of requests receive same-day visits; issues are typically resolved within 24 hours.
Are there outdoor amenities?
Yes. The property has mature trees, walkable open spaces, private patios or balconies per unit, and hosts neighborhood events.
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Leasing staff make a strong first impression: Rashod, Miriam, and their team earn consistent five-star praise for professionalism, warmth, and hands-on help during tours and moves. The units themselves are well-appointed with stainless-steel appliances, granite counters, and resort-style pools. However, the property unravels after move-in. Residents report slow or absent management response to serious issues: unattended emergency maintenance calls, broken elevators left offline for days, water damage with no resolution, and fire alarms triggered by shower steam. Security concerns dominate later reviews: car break-ins, unsecured building doors that open from inside with no lock, homeless people wandering hallways, and garage doors randomly left open 24/7. Communication is a bottleneck. The AI phone system disconnects calls; emails go unanswered for days or ignored entirely. Several residents describe feeling unheard on critical problems, leading them to drop ratings mid-lease. Avoid the South Building if possible; the North Building is reported as better-maintained. Expect to advocate loudly and document everything. South building experiences more security issues and maintenance problems; North building pool and upkeep are more reliable. Pet policies are flexible if you obtain an ESL letter. Frustration peaks when promised resolutions do not materialize: one resident was locked out for four hours with no apology from management; another had a security deposit held despite a written agreement to the contrary. This is a paradox: the leasing team is the best part; living here is a long complaint.

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Last updated 2026-07-17