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The Dexter

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 197 Google reviews · How we rank ›

3.3(197) 58 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Dexter
Service
Luxury Apartments
Reviews
197

What we found

Half the reviews praise quick maintenance and kind staff; the other half describe pest problems, broken amenities left unrepaired, aggressive towing, and a property manager (Marisa) criticized as heavy-handed and unfair. Experiences vary sharply by unit condition and management interaction.

Long-term residents report good service from current maintenance; newer tenants report discovering mice and defective outlets after move-in, then facing charges for pre-existing damage. Trash overflow and locked leasing offices during hours frustrate prospective renters. Washing machines sit broken with tenants told to hire third-party repair themselves.

Praised for
  • quick maintenance response
  • responsive management (some staff)
  • friendly leasing team
  • amenities offered
Watch-outs
  • aggressive towing policies
  • broken amenities not repaired
  • pest infestation (roaches, mice)
  • overly aggressive property management
  • unfair move-out charges
  • poor maintenance of common areas
  • unresponsive or hostile leasing staff
responsive-managementpoor-communicationpest-problemsslow-maintenanceunresponsive-maintenancefriendly-staff
Best for: Long-term residents who can build trust with stable management; those using Section 8 vouchers who prioritize acceptance over conditions.
Think twice if: New renters concerned about pest control, unit condition on arrival, and move-out billing practices; drivers sensitive to aggressive towing enforcement.

What this place gets right

  • Same-day maintenance response (reported by long-term residents)
  • Onsite amenities including two pools and fitness center
  • In-unit washer-dryer
  • Accepts Section 8 vouchers

Before you tour or apply

  • Property manager Marisa reported by some as highly responsive to repairs, by others as aggressive and unfair in billing and collections
  • Washing machines in laundry facility left broken; tenants directed to hire own third-party repair
  • Mice and roaches reported in some units; pest control cited as a complaint theme
  • Towing reported as unusually quick and strict
  • Air conditioner, heater, and sink repairs completed same-day or within 24 hours (reported by satisfied residents)
  • Carpet cleaning charges at move-in not honored according to reviews

Resident ratings

Luxury Apartments
Amenities promised (pools, fitness center, in-unit washer) present but inconsistently maintained; some residents report quick repairs, others find broken appliances and pest problems on arrival.

How it stacks up

  • Rated 3.3 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

What keeps coming up

staff friendlinessdog wastehelpful staffleak repairfast work orderspest controlgymcleanlinesskind managementleasing team

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Rating breakdown

5
91
4
14
3
15
2
14
1
63

FAQ

Do work orders get fixed quickly?
Long-term residents report same-day or 24-hour repairs for air conditioning, heating, and plumbing under recent management. Newer residents report broken amenities (washing machines, outlets) not prioritized for repair.
Are there pest problems?
Yes. Multiple reviews mention cockroaches and mice in units. Pest control was listed as a review topic but is not addressed in positive reviews.
What happens with towing?
Towing enforcement is reported as unusually strict and fast, with vehicles towed during short errand windows.
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Last updated 2026-07-17