Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call
Montecito Apartments logo

Montecito Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 144 Google reviews · How we rank ›

3.3(144) 58 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Montecito Apartments
Location
Parker Lane, Austin
Service
Luxury Apartments
Reviews
144
Ranking
#584 in Luxury Apartments
Best for
Long-term renters seeking quiet community and efficient maintenance who don't face emergencies.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Five-star reviews praise the leasing agent Kameron and maintenance team Matt for quick responses, noting the quiet neighborhood feel and well-kept amenities draw repeat residents. Yet deposit disputes over cleaning charges and serious complaints about water damage, roaches, and unresponsive management over months reveal cracks: some residents faced collection agency action after early lease exits, and one caller reported the office ignored their phone calls entirely.

The 3.3-star rating reflects this split. Most who stay long-term renew; those who faced emergencies or damage disputes leave angry. Montecito seems to hinge on whether your lease stays smooth or you need help fast.

Praised for
  • Responsive maintenance staff
  • Friendly, helpful leasing team
  • Quiet, safe neighborhood
  • Well-maintained amenities (pool, gym, fitness)
Watch-outs
  • Cleaning fee deductions disputed
  • Maintenance delays on serious issues (water damage, pest control)
  • Unresponsive phone communication
  • Lease break fees sent to collections
responsive-managementfriendly-staffquiet-communitywell-maintainedpest-problemsslow-maintenancepoor-communicationsafe-secure
Best for: Long-term renters seeking quiet community and efficient maintenance who don't face emergencies.
Think twice if: You face water damage, pest issues, or need to break your lease early; phone responsiveness and damage resolution have been inconsistent for some residents.

What this place gets right

  • Leasing agent Kameron earns repeated praise for attentiveness
  • Maintenance team (Matt and crew) known for quick response
  • Quiet neighborhood location near Mabel Davis Park and main bus line

Before you tour or apply

  • Leasing agent Kameron praised for attentiveness during tours and application
  • Maintenance staff members Matt, Mabel Davis Park adjacent, direct bus line access
  • Washer/dryer connections in every unit mentioned
  • $200 cleaning deposit deduction disputed
  • Water damage took over two months to fix in one case
  • Lease break fees handled by collections agency
  • One resident reported phone calls unanswered

Resident ratings

Luxury Apartments
Long-term residents renew and praise quiet, safe setting and amenities; those facing damage or maintenance emergencies report neglect and poor recovery.

How it stacks up

  • Rated 3.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

What keeps coming up

spacious apartmentcleaning feequiet communityclean communitypoolfriendly atmospherelease renewalmaintenance stafftoursafety

How we scored this

How We Score
Star rating 0
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
60
4
14
3
18
2
10
1
42

FAQ

How fast does maintenance respond?
Most residents report quick response times. One case of water damage took over two months to repair, though that appears atypical.
What happens if I break my lease early?
Lease break fees are charged; at least one resident had their fee sent to collections despite claiming they were told it would be waived due to uninhabitable conditions.
Are there transportation links nearby?
Yes. The complex has direct access to a main bus line and sits next to Mabel Davis Park; main highways are easily accessible.
Request a quote

Similar apartment complexes nearby

Forest Creek Village Apartments
54

Forest Creek Village Apartments

3.1(65)✓ Google-verified

Move-in staff (Felicia, Rhonda, Susan) earn consistent praise for patience and friendliness, and residents value the affordability and quiet feel. However, severe structural issues dominate complaints: multiple reports of raw sewage, mold, collapsed ceilings, and pest infestations; the City of Austin confirmed code violations and unsafe conditions. Water bills appear arbitrary and inflated. Billing disputes, security deposit retention, and slow or incomplete repairs are recurring problems. The gap between staff warmth and property condition creates a deeply divided experience.

Luxury Apartments
View profile
Burl North Apartments
59

Burl North Apartments

3.7(35)✓ Google-verifiedPublishes prices

Long-term residents report friendly staff and solid maintenance when engaged, with affordable pricing near South Austin and St. Edward's University. However, recent reviews flag serious gaps: unresponsive management post-move-out, recurring roaches despite repair requests, cars broken into in the parking lot without promised surveillance, and nearby homeless encampments cited as a safety concern. The community feels divided between those who've had stable stays and those frustrated by enforcement inconsistency.

Luxury ApartmentsTownhome & Garden-Style CommunitiesPet-Friendly Apartments
View profile
Hillside Creek
59

Hillside Creek

3.4(177)✓ Google-verified

Two sharply different experiences emerge here. Some residents praise maintenance staff (Emmanuel, Mandi, Manny, Dunni named specifically) for fast, thorough work and cite good location, spacious units, and a nice pool. Others report serious breaches: roach infestations, repeated car break-ins and theft, water outages, and heating failures left unrepaired for weeks. Management responsiveness splits hard: some call the leasing team kind and helpful; others describe indifference and a pattern of unanswered follow-ups after move-out, including disputes over collections placed on credit reports without warning. The property attracts both long-term residents satisfied with maintenance speed and newcomers shocked by unit condition and ground safety. The 3.4 rating (49% five-star, 37% one/two-star) reflects this stark divide. Pet owners should weigh the dog park and spacious patios against the security concerns reported.

Luxury ApartmentsPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08