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Burl North Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 35 Google reviews · How we rank ›

3.7(35) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsTownhome & Garden-Style CommunitiesPet-Friendly Apartments
Burl North Apartments
Location
Parker Lane, Austin
Services
Luxury Apartments, Townhome & Garden-Style Communities, Pet-Friendly Apartments
Reviews
35
Best for
Pet owners seeking affordable South Austin housing willing to navigate neighborhood and management inconsistency.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Long-term residents report friendly staff and solid maintenance when engaged, with affordable pricing near South Austin and St. Edward's University. However, recent reviews flag serious gaps: unresponsive management post-move-out, recurring roaches despite repair requests, cars broken into in the parking lot without promised surveillance, and nearby homeless encampments cited as a safety concern. The community feels divided between those who've had stable stays and those frustrated by enforcement inconsistency.

Praised for
  • friendly and responsive staff (especially Shawn)
  • affordable rent relative to location
  • quick maintenance response
  • clean common areas and grounds
  • dog-friendly community
Watch-outs
  • unresponsive management and communication breakdowns
  • pest problems (roaches)
  • inconsistent maintenance quality
  • neighborhood safety concerns and crime
  • move-out charges and fees
friendly-staffpoor-communicationunresponsive-maintenancegood-valuepest-problemssafe-securewell-maintained
Best for: Pet owners seeking affordable South Austin housing willing to navigate neighborhood and management inconsistency.
Think twice if: Concerned about pest control or neighborhood safety; expect communication gaps during move-out and contested charges.

What this place gets right

  • affordable starting rent ($949–$1,174)
  • responsive staff when accessible (notably Shawn)
  • pet-friendly with dog park
  • accessible location near South Austin, Downtown, SoCo

Before you tour or apply

  • Staff member Shawn praised repeatedly for responsiveness and communication over multiple years
  • Dog park available on-site
  • Access to neighboring Burl South pool
  • Move-out charges disputed ($250+ utility fees, $300 replacement parking stickers reported)
  • Pest issues (roaches, wasps) reported across multiple years without resolution
  • Security cameras posted but not present or functional per resident reports
  • Maintenance staff reported mixing up repairs (one review mentions flooding from work on neighbor's drain)

Resident ratings

Luxury Apartments
Affordable pricing and friendly staff appealing; dated units, pest issues, and neighborhood concerns undercut luxury positioning.

How it stacks up

  • Rated 3.7 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

What keeps coming up

dog friendlyaffordabilityquietnessdogshelpful staffcleanlinessquick repairsrentsafetylocation

How we scored this

How We Score
Star rating 22
Review volume 68
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
17
4
7
3
2
2
1
1
8

FAQ

Is the building pet-friendly?
Yes. The complex welcomes dogs and has an on-site dog park. Multiple reviewers praised the dog-friendly community.
How responsive is maintenance?
Long-term residents report quick response times when maintenance shows up; however, recent complaints cite delayed responses to pest issues and communication gaps.
What's the starting rent?
One bedroom apartments start at $949 and two bedroom apartments start at $1,174, according to their website.
Request a quote

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Last updated 2026-09-08