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Chandelier Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 331 Google reviews · How we rank ›

3.6(331) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Chandelier Apartments
Location
Parker Lane, Austin
Service
Pet-Friendly Apartments
Reviews
331
Ranking
#332 in Pet-Friendly Apartments
Best for
Tenants relocating quickly who value leasing staff attentiveness; short-stay residents seeking move-in convenience.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Staff members like Giselle, Robert, and Jay earn consistent praise for going beyond basic help, making lease signings smooth, and treating residents with genuine care. Yet a sharp divide exists: long-term residents report maintenance backlogs stretching weeks, uncleaned dog parks, rodent and pest issues, and an office relying too heavily on automated responses rather than direct problem-solving.

The property markets cleanliness and amenities well on move-in, but sustained upkeep falters. Billing disputes recur, valet trash service sometimes sits for days, and the complex feels increasingly difficult to manage for those staying beyond the first year. Pool condition and gym crowding also appear inconsistent across recent visits.

Praised for
  • attentive leasing staff by name
  • clean units and common areas
  • quick response to service requests
  • pet-friendly amenities
  • convenient location near downtown and shops
Watch-outs
  • slow and unresponsive maintenance
  • pest and rodent problems
  • inadequate dog park and pool upkeep
  • billing and communication errors
  • poor security and graffiti
  • property decline over time
responsive-managementpoor-communicationfriendly-staffslow-maintenanceunresponsive-maintenanceclean-common-areaspest-problems
Best for: Tenants relocating quickly who value leasing staff attentiveness; short-stay residents seeking move-in convenience.
Think twice if: Maintenance delays and pest issues are recurring problems; stay under one year if you prioritize consistent response times to repair requests.

What this place gets right

  • Named staff known for genuine care and responsiveness
  • In-unit washer and dryer standard
  • Convenient location near downtown and shopping

Before you tour or apply

  • Giselle, Robert, and Jay named for leasing and customer service excellence
  • Maintenance requests may take one week to over a month for inspection
  • Valet trash service mandatory; trash can sit outside doors for up to a week
  • Rodents and pest infestations reported; pest control effectiveness varies
  • Dog parks described as tiny and rarely cleaned
  • Automated AI handles most communication rather than direct staff contact

Resident ratings

Pet-Friendly Apartments
Dog parks rarely cleaned; pet waste accumulation and lack of upkeep frustrate residents despite pet-friendly marketing.

How it stacks up

  • Rated 3.6 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

What keeps coming up

no carpetpoolpest controlclean apartmentcaring staffefficient maintenance staffmoldpet friendlyrenovationsaffordability

How we scored this

How We Score
Star rating 9
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 75
Verification 30

Breaking down the ratings

5
191
4
22
3
12
2
13
1
93

FAQ

Is there onsite laundry?
Yes; all units include in-unit washers and dryers.
What is the application fee?
The application and admin fee is $65; move-in specials offer up to 1 month free on select units.
How quickly does maintenance respond?
Response times vary widely; some requests are handled quickly, but inspection can take anywhere from one week to over a month, and repairs may take longer.
Request a quote

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Last updated 2026-09-22