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Chandelier Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 325 Google reviews · How we rank ›

3.6(325) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Chandelier Apartments
Service
Pet-Friendly Apartments
Reviews
325

What we found

Strong staff warmth and clean common areas draw residents, but maintenance neglect, pest invasions, and small pet amenities create real friction. The complex shines during leasing and early tenure; longer-term residents report worsening upkeep and unresponsive maintenance, particularly for structural issues like holes that invite rodents.

Praised for
  • friendly, attentive staff (Terri, Ricky, Giselle, Jay, Ben)
  • clean apartments and sparkling pool
  • efficient move-in process
  • quick maintenance responses
  • convenient location near downtown and shopping
  • in-unit washer and dryer
Watch-outs
  • maintenance delays and deterioration over time
  • inadequate pet facilities (small dog parks, lack of waste bags)
  • pest and rodent problems
  • poor security presence
  • ADA compliance issues
  • homeless encampment nearby
friendly-staffwell-maintainedpest-problemsslow-maintenancesafe-secure
Best for: People moving quickly who value friendly staff and modern in-unit conveniences.
Think twice if: You plan to stay years and rely on maintenance; reviews show response times worsen over time, and pest control is inconsistent.

What this place gets right

  • Warm, attentive leasing and office staff
  • Clean apartments and maintained pool on move-in
  • Convenient to downtown, HEB, and South Congress
  • In-unit washer and dryer included

Before you tour or apply

  • Staff members named positively: Terri, Ricky, Giselle, Jay, Ben (maintenance team lead)
  • Dog parks described as extremely small and inconsistently stocked with waste bags
  • In-unit washer/dryer widely praised
  • Pest control effective initially, but rodents reported after three years of tenure
  • Security team present but limited hours and residents report poor responsiveness
  • Valet trash service praised for timeliness

Resident ratings

Pet-Friendly Apartments
Pet-friendly housing accepted broadly, but two small dog parks lack consistent waste bag availability and limit exercise space.

How it stacks up

  • Rated 3.6 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

What keeps coming up

no carpetpoolclean apartmentquick maintenancecaring stafffeesrenovationspet friendlyaffordabilitywelcoming atmosphere

How we scored this

How We Score
Star rating 9
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
187
4
22
3
12
2
11
1
93

FAQ

What's the move-in cost?
Application and admin fee is $65, and the business offers up to 1 month free on select units.
Do apartments have washers and dryers?
Yes, all units include in-home washers and dryers.
Are pets allowed?
Yes, all breeds accepted. The complex has two on-site dog parks, though reviewers note they are small.

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Brixton South Shore
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Residents consistently praise Janay and Christian for their responsive, genuine customer service and Christian's rapid maintenance turnaround. Apartments are clean, well-designed, and offer great downtown views and location near transit and shops. However, parking dominates negative reviews: unreserved spots are scarce, reserved parking costs $120-$150 monthly, $4 daily visitor fees apply, and a third-party towing company aggressively tows vehicles even in assigned spaces if records aren't updated immediately. Some visitors report one front-desk staff member as hostile and cold, though newer leasing team members receive consistent praise. New management has shifted the property toward better maintenance responsiveness and community engagement. The Riverside location near Barton Springs access adds appeal. Most five-star reviewers overlook parking frustration because of staff warmth and apartment quality. One-star reviews focus almost entirely on parking fees and towing practices, suggesting those costs are a dealbreaker for budget-conscious renters.

Pet-Friendly Apartments

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Last updated 2026-07-17