Treehouse Apartments
Staff at the front desk and maintenance stand out for their helpfulness during tours and follow-ups, with residents praising Katherine, Rosaly, Margarito, and Jose by name. That goodwill evaporates once you move in: maintenance requests go unanswered, pest problems (insects, raccoons) overrun outdoor spaces, walls are thin enough to hear neighbors' footsteps, and management's treatment of residents varies wildly depending on who's watching. Several residents report that management retaliates over maintenance requests, withholds help with packages, and marks jobs complete without showing up. The building itself has structural issues: settling foundations, water damage, broken appliances that sit unfixed, and a confusing parking lot with potholes. Rent and additional fees ($120 annual trash charge) don't buy consistency. A handful of residents moved out early despite signing longer leases, and one revised their rating upward only after new management fought to recover their security deposit two years later.
