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Chevy Chase Downs

Updated 2026-07-17 · 2,505 reviewed · 873 listed · Scored from 103 Google reviews · How we rank ›

2.7(103) 51 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Chevy Chase Downs
Service
Luxury Apartments
Reviews
103

What we found

Half the reviews are one star; long-term residents describe a 1980s complex in decline with chronic repair neglect, pest problems, and safety issues. A small group of five-star reviewers report quick staff responses and pleasant stays, but the dominant complaint pattern is unresponsive management, broken laundry rooms, thin walls, and a neighborhood where car theft and gunshots create real concern for families.

Recent shift: One recent one-star review (one day ago) and another from a month ago confirm ongoing issues despite a new management team taking over at the end of 2024; no improvement observed so far.

Praised for
  • quick response to maintenance requests (when reported)
  • friendly, attentive staff (named staff mentioned positively)
  • pleasant apartments and comfortable living for some
Watch-outs
  • chronic maintenance failures and unresponsive staff
  • pest infestations (roaches)
  • poor laundry facilities and frequent breakdowns
  • safety concerns (gunshots, theft, car theft)
  • thin walls and poor soundproofing
  • dirty or closed pools
  • faulty electrical systems and fire hazards
  • deceptive practices (referral bonuses not paid, misleading website amenities)
slow-maintenanceunresponsive-maintenancepoor-soundproofingpest-problemspackage-theftnoisy-neighbors
Think twice if: Families with children or anyone prioritizing safety, quiet, and reliable maintenance should look elsewhere. Security and repair responsiveness are persistent problems.

What this place gets right

  • low rent compared to area average
  • convenient location near UT and Downtown Austin
  • pools and fitness facilities available

Before you tour or apply

  • Staff member Jaky noted for attentiveness in one review
  • central air conditioning repairs delayed over five months
  • laundry rooms frequently out of service (reviewers mention only one or two washers and dryers that work intermittently)
  • electrical hazards reported (range short-circuit, breaker failure)
  • roach infestations requiring repeated pest control visits
  • referral bonus of $400 reported not paid to residents
  • paid parking charges $40 for uncovered spots
  • gym lacks ventilation

Resident ratings

Luxury Apartments
Marketing claims of WiFi outlets not present; units not cleaned on move-in; maintenance consistently delayed months; amenities (pools, fitness center) often closed or non-functional.

How it stacks up

  • Rated 2.7 against a 4.02 average across the 628 luxury apartments businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

What keeps coming up

laundryhomelesscommunityrentgunshotswaterlightmanagementcarplace to live

How we scored this

How We Score
Star rating 0
Review volume 88
Review recency 100
Review sentiment 26
Profile completeness 100
Verification 30

Breaking down the ratings

5
26
4
9
3
19
2
9
1
40

FAQ

How quickly does maintenance respond?
Mixed record: five-star reviewers report quick fixes, but one-star reviewers describe months-long delays (including a five-month central AC repair) and daily calls with no response.
Are the pools and gym in good condition?
Reviewers frequently report pools closed or dirty and the gym lacks ventilation. Not reliable amenities.
Do laundry facilities work?
No. Multiple reviewers report laundry rooms out of service or with only one working washer and dryer that break down frequently.
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Last updated 2026-07-17