Austin Apartment Reviews Guide
Menu
Chevy Chase Downs logo

Chevy Chase Downs

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 104 Google reviews · How we rank ›

2.8(104) 52 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Chevy Chase Downs
Location
Parker Lane, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
104
Ranking
#611 in Luxury Apartments

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-24.

What we found

Chevy Chase Downs lands far below the luxury apartments category average with a 2.8 rating across 104 reviews. While a small group reports quick fixes and friendly service, the overwhelming pattern is broken appliances ignored for months, widespread theft, gunshots, and management that collects rent but ignores tenant calls. Reviewers cite roaches, faulty electrical wiring, thin walls, and laundry rooms perpetually out of service. The $400 referral bonus is flagged as frequently withheld. Infrastructure from the 1980s shows decay, and the complex feels more like a cheap holding operation than a luxury residence.

Recent shift: New management took over late 2024; at least one long-time resident notes responsiveness worsened and management became dismissive of renewal requests.

Praised for
  • quick response when repairs reported
  • friendly staff (past)
  • nice apartment finishes
Watch-outs
  • chronic maintenance delays and unresponsiveness
  • safety concerns (thefts, gunshots, break-ins)
  • poor laundry facilities
  • pest issues and poor upkeep
  • predatory fees and unfulfilled promises
unresponsive-maintenancepoor-communicationpackage-theftnoisy-neighborsslow-maintenanceoverpriced
Think twice if: Maintenance is slow or absent and security is a real concern. Multiple tenants report car theft and apartment break-ins.

What this place gets right

  • central South Austin location near UT and I-35
  • on-site parking and fitness amenities

Before you tour or apply

  • AC unit waited five months for repair
  • one dryer and one washer in laundromats frequently nonfunctional
  • $400 referral bonus withheld and claimed under investigation
  • building staff called 'awful' after recent management changeover (late 2024)
  • roaches require repeated pest control calls; thin insulation transmits neighbor noise

Resident ratings

Luxury Apartments
Advertised amenities (pools, fitness, on-site laundry) are neglected or nonfunctional; units suffer aging infrastructure, pest issues, and delayed repairs.

How it stacks up

  • Rated 2.8 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

What keeps coming up

laundryhomelessrentgunshotswaterlightmanagementcarplace to live

How we scored this

How We Score
Star rating 0
Review volume 88
Review recency 100
Review sentiment 31
Profile completeness 100
Verification 30

Breaking down the ratings

5
27
4
9
3
19
2
9
1
40

FAQ

Are repair calls answered quickly?
No. Reviewers report calls ignored for months. One tenant waited five months for an AC repair while calling daily.
Is the $400 referral bonus guaranteed?
No. Multiple reviewers say the bonus was withheld, with management claiming they needed to investigate the referring tenant.
What is the parking situation?
Free spots are limited. Covered reserved parking costs $40 per month. Visitor parking is scarce and inconveniently located.

Similar apartment complexes nearby

Treehouse Apartments
61

Treehouse Apartments

3.6(285)✓ Google-verified

Front-office staff like Rosaly and Katherine earn consistent praise for tour assistance and responsiveness, and maintenance technicians Margarito and Jose stand out for professionalism and quick fixes. Behind that facade, residents report ignored maintenance requests, roach infestations, water leaks, thin walls, and trash service failures. Management's accountability falters when regional leadership is absent, raising serious concerns about daily operations and follow-through. Pet owners appreciate the dog park, but unit quality and maintenance consistency are genuine pain points that outweigh the friendliness of leasing staff.

Pet-Friendly Apartments
Oltera in So East
62

Oltera in So East

3.8(78)✓ Google-verifiedPublishes prices

Oltera offers spacious, newly renovated apartments in Southeast Austin with genuinely engaged staff members who earn regular praise by name. Residents highlight quick turnarounds on routine maintenance and a welcoming sense of community. However, a significant subset report unresolved water damage, mold, and aggressive debt collection after move-out, alongside concerns about theft from parked vehicles and unauthorized apartment entries. The complex charges pet fees ($400 one-time, $20/month) and mandatory services like trash pickup, which some view as overpriced relative to the problems.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities
Chandelier Apartments
57

Chandelier Apartments

3.6(329)✓ Google-verifiedPublishes prices

Staff members like Giselle, Robert, and Jay earn consistent five-star praise for going beyond standard help, with residents noting genuine care and smooth leasing experiences. The complex delivers clean apartments, working amenities (pool, gym, washer/dryer), and good walkability to Downtown Austin and South Congress. However, maintenance requests languish for weeks while the property deteriorates: tenants report repeated flooding, pest infestations including rats, and holes left unfixed. Trash collection is mandatory but unreliable, security feels absent despite visible graffiti, and reaching a human instead of an automated system proves difficult. The gap between staff kindness and property upkeep is stark.

Pet-Friendly Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08