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Oltera in So East

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 78 Google reviews · How we rank ›

3.8(78) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsTownhome & Garden-Style Communities
Oltera in So East
Location
Pleasant Valley, Austin
Services
Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
78
Ranking
#370 in Pet-Friendly Apartments
Best for
Pet owners seeking convenient Southeast Austin location with strong day-to-day service.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Oltera offers spacious, newly renovated apartments in Southeast Austin with genuinely engaged staff members who earn regular praise by name. Residents highlight quick turnarounds on routine maintenance and a welcoming sense of community.

However, a significant subset report unresolved water damage, mold, and aggressive debt collection after move-out, alongside concerns about theft from parked vehicles and unauthorized apartment entries. The complex charges pet fees ($400 one-time, $20/month) and mandatory services like trash pickup, which some view as overpriced relative to the problems.

Praised for
  • responsive staff (Sean, Alejandra, OJ)
  • spacious, clean, well-maintained units
  • efficient maintenance for non-structural issues
  • attractive grounds and amenities
  • safe, quiet atmosphere
Watch-outs
  • recurring water leaks from upstairs, mold growth
  • slow or ineffective maintenance on structural problems
  • overpriced for location and quality
  • aggressive post-move billing practices
  • security issues (theft from vehicles, entries without notice)
responsive-managementwell-maintainedfriendly-staffpest-problemsunresponsive-maintenancesafe-secureoverpriced
Best for: Pet owners seeking convenient Southeast Austin location with strong day-to-day service.
Think twice if: Structural issues (leaks, mold) have been reported unresolved; research water damage history and post-move billing policies before signing.

What this place gets right

  • Named staff known by residents for professionalism and care
  • Spacious, move-in-ready units with updated finishes
  • Fast resolution on routine maintenance requests
  • Attractive grounds with good parking and landscaping

Before you tour or apply

  • Sean Peters and Alejandra noted repeatedly for responsive leasing and email support
  • OJ praised for professional on-time maintenance visits
  • Ashley Cook (General Manager) mentioned as engaged property leader
  • Pet fee: $400 one-time; Pet rent: $20/month
  • Mandatory trash service and 'Fetch' pet service charged alongside rent
  • Disputed cleaning charges sent months after move-out outside 30-day window

Resident ratings

Pet-Friendly Apartments
Pet fees charged; no complaints about pet policies themselves in reviews.
Townhome & Garden-Style Communities
Units praised as spacious and well-laid-out; water damage from upstairs neighbors a recurring complaint.

How it stacks up

  • Rated 3.8 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

What keeps coming up

spacious interiorsrenovated apartmentproximity to downtowngatedrenovationnew complexinformative tourpet friendlynew managementsense of community

How we scored this

How We Score
Star rating 23
Review volume 82
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
50
4
3
3
3
2
3
1
19

FAQ

What are the pet fees?
Pet fee is $400 one-time, plus $20/month pet rent.
How quickly does maintenance respond?
Routine maintenance typically fixed within a day or two; however, complex water damage and structural leaks have gone unresolved for months in some cases.
Is the complex gated and secure?
The complex is gated. Some residents report feeling safe; others note theft from vehicles and unauthorized apartment entries.
Request a quote

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Last updated 2026-09-08