Austin Apartment Reviews Guide
Menu
Treehouse Apartments logo

Treehouse Apartments

Updated 2026-07-17 · 2,505 reviewed · 873 listed · Scored from 281 Google reviews · How we rank ›

3.6(281) 61 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Treehouse Apartments
Service
Pet-Friendly Apartments
Reviews
281

What we found

Five-star reviewers consistently praise specific staff members-Katherine, Jessica, and maintenance technicians Margarito and Jose-for fast responses and professional care. Leasing tours earn high marks for attentiveness and clarity.

Longer-term tenants report serious cracks in the foundation: shifting units each night, mold growth, roaches, and hidden fees discovered at move-in. The property manager change in 2025 improved financial dispute resolution, though one resident notes the community was "in shambles" under prior management. Parking lot potholes and confusing building numbers frustrate drivers; occasional front desk staff refuse package help.

Recent shift: Management change in 2025 improved financial and dispute resolution under new property manager Jessica; prior management cited for lack of transparency and property condition decline.

Praised for
  • attentive leasing staff (Katherine, Jessica, Rosaly)
  • responsive maintenance crew (Margarito, Jose)
  • clean units with good views
  • dog park amenity
  • on-site amenities (pool, fitness center)
Watch-outs
  • poor parking lot conditions (potholes, confusing layout)
  • unresponsive or unhelpful front desk (package handling, call termination)
  • structural/foundation issues (shifting units)
  • mold and pest problems (roaches, raccoons)
  • broken mailboxes
  • hidden fees and lease transparency issues
responsive-managementpoor-communicationfriendly-staffunresponsive-maintenancepest-problemswell-maintained
Best for: Pet owners on short-term leases prioritizing friendly staff and dog park amenities.
Think twice if: Concerned about long-term stability, structural integrity, or pest control; past residents report foundation shifting, mold, and roach issues.

What this place gets right

  • dog park and pet-friendly policy
  • responsive leasing and maintenance staff
  • pool and 24-hour fitness center
  • on-site laundry and business center

Before you tour or apply

  • Maintenance staff Margarito and Jose perform AC work and repairs quickly
  • Leasing staff Katherine, Jessica, and Rosaly handle tours and pre-move questions
  • New property manager Jessica improved security deposit recovery in 2025
  • Prior management faced complaints of deception regarding lease transparency
  • Parking lot has unmarked potholes and confusing building numbers

Resident ratings

Pet-Friendly Apartments
Dog park praised by reviewers; raccoon pest control and broken mailbox complaints noted.

How it stacks up

  • Rated 3.6 against a 3.99 average across the 351 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

What keeps coming up

helpful staffdog parkclean apartmentsunresponsive managementbroken mailboxeslaundry facilitiesresponsive staffraccoonspest controlbalcony

How we scored this

How We Score
Star rating 9
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Breaking down the ratings

5
163
4
20
3
7
2
9
1
82

FAQ

Does Treehouse have a dog park?
Yes. The complex has a dedicated dog park and welcomes pets.
How fast does maintenance respond?
Residents report Margarito and Jose respond quickly to AC work and other requests, though past reviews mention slow or unresponsive maintenance under prior management.

Similar apartment complexes nearby

Oltera in So East
61

Oltera in So East

3.7(78)✓ Google-verifiedPublishes prices

Oltera delivers attentive leasing and responsive maintenance through named staff like Sean, Alejandra, and OJ, with grounds that residents consistently praise for landscaping and upkeep. Yet persistent ceiling leaks, mold growth, and ineffective repairs create a serious divide. Some tenants report months of recurring water damage met only with fans and paint-overs. Billing disputes after move-out and petty theft concerns add friction. The pet fees are clear ($400 one-time, $20 monthly), and the location in Southeast Austin appeals to those prioritizing proximity to downtown. But for residents weathering structural issues or those sensitive to price, the complexity counts against an otherwise appealing leasing team and amenity set.

Pet-Friendly Apartments
The Metropolis Apartments Austin
67

The Metropolis Apartments Austin

3.9(184)✓ Google-verified

Metropolis attracts creative tenants and throws events that genuinely build friendships across the complex. Residents rave about live music in the pool area, a dog park, massage chairs, and staff who feel invested in the community-especially noted manager and Jason (evening leasing). However, roaches recur as a serious problem. Winter storms and filthy neighbors have triggered infestations; while management switched pest companies, residents describe being offered only partial compensation and minimal hotel coverage during the crisis. Noise complaints (drunk behavior, unauthorized parties, maintenance shouting at 7 a.m.) and car break-ins also appear alongside praise for the "weird Austin vibe" and laid-back artist culture. This is a place that works brilliantly for musicians, free spirits, and social residents but demands tolerance for occasional chaos and a willingness to advocate firmly if pests strike. The stark divide between five-star "life-changing" reviews and one-star "hell" accounts reflects a genuinely polarized experience tied to luck (unit condition, neighbor selection, timing) and how aggressively you push back on issues.

Pet-Friendly Apartments
Chandelier Apartments
58

Chandelier Apartments

3.6(325)✓ Google-verifiedPublishes prices

Strong staff warmth and clean common areas draw residents, but maintenance neglect, pest invasions, and small pet amenities create real friction. The complex shines during leasing and early tenure; longer-term residents report worsening upkeep and unresponsive maintenance, particularly for structural issues like holes that invite rodents.

Pet-Friendly Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17