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The Aspect

Updated 2026-07-17 · 2,505 reviewed · 873 listed · Scored from 270 Google reviews · How we rank ›

3.5(270) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
The Aspect
Service
Luxury Apartments
Reviews
270

What we found

Staff like Alexis Edwards and Star shine in the leasing office, and individual units are well laid out and maintained. But common areas fall into disrepair, mold and water damage linger unresolved for months, and management routinely ignores phone calls and emails from residents dealing with serious problems like mailbox theft and water intrusion.

The property offers affordable luxury pricing and a quiet location, but reviewers report the management team was replaced and responsiveness has cratered since. One resident described management clearing out a still-occupied unit without notice, discarding irreplaceable documents. Another faced a month-long mailbox breach with over $1,000 in unauthorized charges after reporting the issue.

Recent shift: Yes. Multiple reviewers explicitly state management quality has degraded sharply since the entire management team was replaced a few months ago. Before that turnover, reviews reference responsive leasing staff (Alexis, Star, Amanda). Since, responsiveness has become a central complaint.

Praised for
  • friendly staff (Star, Alexis Edwards, Amanda praised by name)
  • individual apartments well-designed and maintained
  • pool and fitness amenities
  • quiet, secluded location
Watch-outs
  • severe management unresponsiveness, calls/emails ignored
  • mold and water leaks unresolved for weeks or months
  • maintenance repairs take weeks to months
  • common areas dirty, trash overflow, poor upkeep
  • unresponsive to resident safety and security concerns
responsive-managementunresponsive-maintenancefriendly-staffslow-maintenancewell-maintainedpest-problemsclean-common-areas
Best for: Renters seeking affordable luxury units with strong interior design and willing to manage their own maintenance coordination.
Think twice if: Management responsiveness has declined sharply; if you need reliable upkeep or quick issue resolution, the reviews raise serious red flags.

What this place gets right

  • named leasing agents (Alexis Edwards, Star, Amanda) praised for care
  • individual apartment layouts and interiors highly rated
  • affordable luxury pricing for the category
  • quiet, secluded location

Before you tour or apply

  • Leasing agents Alexis Edwards, Star, and Amanda singled out for exceptional service
  • CAF Management handles property maintenance
  • Regional Manager Alexis mentioned in one review
  • Mold issues reported across multiple units with unresolved status for weeks to months
  • Water intrusion and leaks a recurring complaint
  • Mailbox security failure led to credit card theft and $1,000+ fraud; management did not investigate
  • One resident reported unit cleared while lease was still active and occupied, personal items and documents discarded
  • Communal water billing reported at $300/month despite low personal usage

Resident ratings

Luxury Apartments
Individual units praised for layout and interior maintenance, but common property neglect and unresolved structural issues (mold, water damage) undermine value

How it stacks up

  • Rated 3.5 against a 4.02 average across the 628 luxury apartments businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

What keeps coming up

clean condoleaking ceilingtimely repairswelcoming communitymoldraccoonspolite staffgym equipmentmoving processtranquility

How we scored this

How We Score
Star rating 3
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
155
4
18
3
3
2
7
1
87

FAQ

Does The Aspect have pet amenities?
Yes. The business's website lists a dog park and describes the community as pet-friendly housing.
What payment options are available?
Their website states FLEX Payment Options are available, and Essential Living plans offer reduced pricing.
Is parking included?
Google attributes show both free street parking and paid lot parking options at the property.

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Luxury Apartments

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Last updated 2026-07-17