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The Aspect

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 278 Google reviews · How we rank ›

3.5(278) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
The Aspect
Location
Pleasant Valley, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
278
Ranking
#573 in Luxury Apartments
Best for
Those prioritizing a well-designed apartment with good leasing experience and who need short-term housing or have low maintenance expectations.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-24.

What we found

The Aspect attracts praise for its leasing staff-particularly Alexis Edwards, Star, and Amanda-who handle tours and applications with care and clear communication. Individual apartments are spacious and well-designed. However, the stark reality for many residents is maintenance chaos. Emergency requests go unanswered for weeks or months. Air conditioning fails during 100-degree Austin summers with no real fixes. Ceilings leak, foundations crack, toilets don't work, and pests appear. Management largely ignores calls and emails. The complex itself shows neglect: trash accumulates, the parking lot is badly deteriorated, and one resident reported unauthorized mail access and credit card theft linked to a broken mailbox lock that management never investigated. The divide between leasing charm and post-move-in dysfunction is severe.

Praised for
  • leasing staff professionalism and attentiveness
  • welcoming community atmosphere
  • well-maintained individual units
  • pet-friendly amenities including dog park
Watch-outs
  • severe maintenance response delays and non-response
  • unresponsive management and communication failures
  • structural issues including leaks, foundation cracks, mold
  • poor property maintenance and trash accumulation
  • parking lot deterioration
  • inadequate cooling systems during summer heat
responsive-managementunresponsive-maintenancewell-maintainedslow-maintenancefriendly-staffpoor-communicationpest-problems
Best for: Those prioritizing a well-designed apartment with good leasing experience and who need short-term housing or have low maintenance expectations.
Think twice if: Maintenance emergencies are ignored for weeks. Air conditioning, plumbing, electrical, and structural issues are poorly managed. Management communication has deteriorated significantly.

What this place gets right

  • attentive leasing staff
  • well-designed, spacious units
  • resort-style amenities including dog park and pool
  • pet-friendly policy

Before you tour or apply

  • Leasing staff Alexis Edwards, Star, and Amanda praised for attentiveness and knowledge
  • Emergency AC failure unresolved during triple-digit summer heat lasting weeks
  • Maintenance response delays ranging from 40 days to three months on routine requests
  • Mailbox security breach left unresolved by management; resident reported credit card theft
  • One resident reported unauthorized unit clearing while lease was still active and rent paid
  • Pool closed mid-summer
  • CAF Management named as property management contractor

Resident ratings

Luxury Apartments
Individual units praised as well-designed and well-maintained, but shared spaces neglected and maintenance disasters undermine luxury positioning.
Pet-Friendly Apartments
Dog park and pet policy appreciated; no pet-specific complaints in reviews, but residents struggle to get maintenance to address issues.

How it stacks up

  • Rated 3.5 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

What keeps coming up

clean condoleaking ceilingtimely repairswelcoming communitymoldraccoonspolite staffleakmoving processtranquility

How we scored this

How We Score
Star rating 3
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Breaking down the ratings

5
157
4
18
3
3
2
7
1
93

FAQ

Do they accept pets?
Yes. Their website lists pet-friendly housing and a dog park. No breed or size restrictions mentioned in available information.
What floor plans are available?
They offer 2-bedroom, 2-bathroom units ranging from 998 to 1,177 square feet, and 3-bedroom, 2-bathroom units at 1,386 square feet. Essential Living versions with similar layouts are also available.
What amenities does the complex have?
Resort-style pool, 24-hour fitness center, billiards lounge, and dog park. Note: one recent review reported the pool was closed mid-summer.
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Last updated 2026-09-22