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Forest Creek Village Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 65 Google reviews · How we rank ›

3.1(65) 54 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Forest Creek Village Apartments
Location
Greater South River City, Austin
Service
Luxury Apartments
Reviews
65
Best for
Short-term renters or students unconcerned with structural integrity; budget-conscious tenants prioritizing staff friendliness over maintenance reliability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Move-in staff (Felicia, Rhonda, Susan) earn consistent praise for patience and friendliness, and residents value the affordability and quiet feel. However, severe structural issues dominate complaints: multiple reports of raw sewage, mold, collapsed ceilings, and pest infestations; the City of Austin confirmed code violations and unsafe conditions. Water bills appear arbitrary and inflated. Billing disputes, security deposit retention, and slow or incomplete repairs are recurring problems. The gap between staff warmth and property condition creates a deeply divided experience.

Praised for
  • friendly and helpful staff during move-in
  • affordable pricing
  • well-maintained older units
  • quiet community
  • good location
Watch-outs
  • severe plumbing and sewage damage
  • mold and water damage
  • high water bills unrelated to usage
  • unresponsive management
  • pest infestations (rats, cockroaches, fleas)
  • inconsistent maintenance quality
  • security deposit disputes
  • arbitrary billing and collection threats
friendly-staffgood-valuequiet-communitypest-problemsunresponsive-maintenanceslow-maintenancepoor-communication
Best for: Short-term renters or students unconcerned with structural integrity; budget-conscious tenants prioritizing staff friendliness over maintenance reliability.
Think twice if: Structural safety and maintenance are your priority. The City of Austin confirmed unsafe conditions; 37 code violations for sewage and plumbing; pest infestations; and billing disputes are widespread concerns.

What this place gets right

  • Leasing and move-in staff are known for helpfulness and friendliness
  • Affordable rents in Austin market
  • Pets welcome with on-site amenities

Before you tour or apply

  • Leasing staff named: Felicia, Rhonda, Susan (praised for professionalism)
  • Maintenance technician Andres noted for prompt repairs
  • City of Austin confirmed sewage and plumbing violations making unit structurally unsafe
  • As of 2025, complex had 37 code violations for similar issues per Austin Tenants Council
  • Water bill averaging $200/month for units without washer/dryer; residents question charge methodology
  • Security deposit disputes documented; management allegedly retains deposits despite resident disputes won in payment disputes
  • Pest infestations reported: rats, cockroaches, fleas (one laundry room infested 6+ months)
  • Collateral vehicle break-ins due to lack of security/cameras noted by residents

Resident ratings

Luxury Apartments
Move-in and leasing experience praised; property condition and maintenance fall far short of luxury expectations due to sewage, mold, and pest issues.

How it stacks up

  • Rated 3.1 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

What keeps coming up

moldfriendly residentsaffordabilityhelpful staffunresponsive managementmove in processquiet communitylovely staffgreenerypest control

How we scored this

How We Score
Star rating 0
Review volume 79
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Breaking down the ratings

5
28
4
6
3
2
2
2
1
27

FAQ

What are the known issues at Forest Creek Village?
The City of Austin confirmed sewage and plumbing violations; the complex had 37 code violations as of 2025. Residents report raw sewage leaks, mold, high water bills ($200/month), pest infestations, and slow repairs.
Will I get my security deposit back?
Multiple residents report disputes over security deposit retention. One resident successfully disputed a charge; another claims deposits were not returned despite move-out conditions meeting lease terms.
How responsive is maintenance?
Move-in staff are praised for responsiveness; maintenance responses vary. Some repairs (like leaks) are same-day; others (pest infestations, plumbing failures) are delayed or incomplete.
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Last updated 2026-09-08