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Forest Creek Village Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 63 Google reviews · How we rank ›

3.0(63) 54 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Forest Creek Village Apartments
Service
Luxury Apartments
Reviews
63

What we found

Staff excel at welcoming new residents; recent arrivals praise Felicia, Rhonda, and the smooth move-in experience. However, long-term residents report catastrophic plumbing failures, widespread pest problems, and management that responds to serious health hazards with indifference. The City of Austin confirmed one unit structurally unsafe, and the complex carried 37 code violations as of 2025. Water bills run 25 times higher than comparable houses, despite the property claiming affordability.

Praised for
  • friendly and helpful staff at move-in
  • affordable pricing
  • clean, well-maintained units (reported by recent movers)
  • welcoming community feel
Watch-outs
  • severe plumbing and sewage issues
  • pest infestations (roaches, mice)
  • unresponsive or hostile management
  • inconsistent rule enforcement
  • inflated water bills
  • poor security and vehicle break-ins
friendly-staffresponsive-managementunresponsive-maintenanceoverpricedpest-problemspoor-communicationwell-maintainednoisy-neighborssafe-secure
Best for: short-term renters prepared to move quickly if maintenance problems arise
Think twice if: expect sewage leaks, mold, rodent infestations, inflated utility bills, and management dismissal of habitability complaints

What this place gets right

  • helpful leasing and move-in staff
  • affordable base pricing
  • pet-friendly policy
  • on-site fitness and pool amenities

Before you tour or apply

  • Leasing staff Felicia, Rhonda, and Susan (as of a year ago) consistently praised for move-in support
  • Maintenance technician Andres noted for same-day leak repairs
  • City of Austin confirmed unit structurally unsafe due to sewage backup
  • Austin Tenants Council documented 37 code violations as of 2025
  • Water bills reported 25 times higher than comparable houses without pool/common-area consumption sharing
  • One unit experienced ceiling collapse from sewage flood
  • Laundry room flea infestation lasted over 6 months without resolution
  • Vehicle break-ins and insecure laundry facilities reported

Resident ratings

Luxury Apartments
newer residents report clean units and good move-in experience; long-term residents cite deteriorating conditions, health hazards, and pest infestations

How it stacks up

  • Rated 3 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

What keeps coming up

friendly residentsmoldaffordabilityhelpful staffunresponsive managementmove in processquiet communitylovely staffgreenerypest control

How we scored this

How We Score
Star rating 0
Review volume 78
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
27
4
5
3
2
2
2
1
27

FAQ

How long do service requests take?
One reviewer reported repairs completed the next day. However, pest control and major plumbing issues have gone unresolved for weeks or months.
Is my water bill included in rent?
No. Water is charged separately and prorated across all residents. One tenant reported a $200/month bill for a unit without washer/dryer.
Can I get my security deposit back?
Multiple reviews indicate deposits are withheld for minor reasons or cleanliness claims even after deep cleaning. Disputes are common.

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Long-term residents and recent movers praise the calm location, helpful leasing staff (especially Kameron), and quick maintenance response on repair requests. The complex offers spacious units, a functional pool and gym, and walkable access to Mabel Davis Park. However, serious complaints span unchecked crime (broken security gate unfixed for over a year, theft reports), aggressive deposit deductions, pest infestations, and slow responses to major damage. Service quality appears inconsistent and tied to management changes. The best experiences come from engaged recent tenants; the worst describe years of deterioration. Residents in their first months tend to be satisfied, while long-stayers and those needing serious repairs encounter obstacles. This is a split verdict: good amenities and occasional responsive service against mounting security and maintenance credibility issues.

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Staff (particularly Karla) earn praise for responsiveness and respect when they engage, and the complex maintains clean grounds. However, serious gaps emerge: the pool stays closed for years despite being advertised, neighbors create persistent noise without effective management intervention, residents report break-ins and security failures, and maintenance requests go unaddressed. The split between glowing older reviews and recent complaints suggests a decline in both upkeep and safety oversight.

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Maintenance staff-particularly Emmanuel and Mandi-earn consistent praise for quick, thorough work and genuine care. The pool, patios, and common areas are clean and well-kept. However, residents report serious safety gaps: car theft and break-ins, towing without clear notice, water shutoffs, and delayed repairs during freezing weather. Billing and collection practices draw sharp criticism; one former resident claims the complex sent a disputed charge to collections without warning or engagement despite repeated requests to resolve it. The divide is stark between frontline staff and management. Newer management appears to have improved morale since at least 2022, but core problems persist: security lapses, inconsistent maintenance on utilities, and an office that struggles with accountability when disputes arise.

Luxury Apartments

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Last updated 2026-07-17