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Forest Creek Village Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 66 Google reviews · How we rank ›

3.1(66) 55 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Forest Creek Village Apartments
Location
Greater South River City, Austin
Service
Luxury Apartments
Reviews
66
Best for
Budget-conscious renters comfortable with older units and seeking friendly staff; short-term occupants who avoid maintenance-intensive issues.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Staff warmth masks serious infrastructure problems. Multiple residents report sewage leaks, mold, and pests; the city found structural issues. Leasing teams (Felicia, Rhonda, Susan) shine during move-in, and newer residents praise value and friendliness. Older residents and repeat occupants describe the complex deteriorating: inflated water charges, rats, duct-tape repairs, and billing sent to collections despite proof of payment. The complex carries 37 documented code violations.

Praised for
  • friendly, helpful leasing staff (Felicia, Rhonda, Susan)
  • smooth move-in process
  • affordable pricing
  • well-maintained older units
  • efficient maintenance crew
  • quiet, friendly community
Watch-outs
  • sewage leaks, mold, structural safety issues (37 code violations as of 2025)
  • pest problems (rats, cockroaches)
  • high unexplained water bills
  • inconsistent rule enforcement vs. property upkeep
  • billing errors and collection agency disputes
  • slow or inadequate repairs
friendly-staffpest-problemsunresponsive-maintenancewell-maintainedgood-value
Best for: Budget-conscious renters comfortable with older units and seeking friendly staff; short-term occupants who avoid maintenance-intensive issues.
Think twice if: History of sewage, mold, pest infestations, code violations, and billing disputes. Water charges may be inflated. Long-term residents report deterioration and collection-agency disputes over disputed amounts.

What this place gets right

  • Responsive, personable leasing staff
  • Affordable compared to newer Austin complexes
  • Quick, efficient maintenance crew (when engaged)
  • Quiet, established community feel

Before you tour or apply

  • Leasing staff: Felicia, Rhonda, Susan praised for professionalism during tours and move-in
  • Austin City identified structural safety issues; Austin Tenants Council logged 37 code violations (2025)
  • Maintenance staff noted as efficient and friendly but slow on pest control (rats, cockroaches)
  • Resident reported raw sewage leak from upstairs, black mold, loss of utilities; another reported ceiling collapse from sewage
  • Arbitrary water-bill allocation across complex (including pool, grounds) charged to tenants
  • Billing errors reported: duplicate line items, disputed paid amounts sent to collections, then sent again after second payment

Resident ratings

Luxury Apartments
Marketed as luxury but serves older, deteriorating units with infrastructure faults; newer residents rate move-in and staff highly; long-term residents report decline

How it stacks up

  • Rated 3.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

What keeps coming up

friendly residentsmoldaffordabilityhelpful staffunresponsive managementmove in processquiet communitylovely staffgreenerypest control

How we scored this

How We Score
Star rating 0
Review volume 79
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
29
4
6
3
2
2
2
1
27

FAQ

What made the move-in process smooth?
Leasing staff (Felicia, Rhonda, Susan) guided residents through applications, tours, and paperwork with patience and clarity; many residents said the process was well organized and stress-free.
Why are water bills so high?
The complex divides total water consumption across all units; charges include pool, lawn care, and common areas residents don't directly use. Residents report bills around $200/month despite no washer/dryer in units.
What maintenance issues have been reported?
Sewage leaks (raw sewage from upstairs units), mold, rats, cockroaches, and slow repairs. The city cited structural safety violations; the Austin Tenants Council documented 37 code violations as of 2025.
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Last updated 2026-09-22