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Nexus at Goodnight Ranch

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 134 Google reviews · How we rank ›

3.6(134) 60 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury Apartments
Nexus at Goodnight Ranch
Location
Bluff Springs, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
134
Best for
Families or professionals prioritizing modern design and apartment amenities over long-term community stability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Residents praise the modern finishes, spacious floor plans, and maintenance team's speed, but long-term tenants report a frustrating gap between appearance and actual living experience. Early months feel great, but gate breakdowns, pest infestations, and unresponsive leasing staff during crises wear down satisfaction. New manager Joselyn Pichardo has improved things recently, yet core issues like AC delays, noise from the main road, and pool maintenance remain unresolved for many.

Leasing agents Heather and Jaclynn shine in the application process, making first moves smooth. Staff are described as genuinely nice and friendly. But when serious problems arise, management reportedly defaults to policy quotes rather than practical solutions, and air conditioning repairs have stretched two weeks without resolution. The property attracts responsible families but demands patience with infrastructure and a tolerance for street-facing noise.

Praised for
  • responsive maintenance staff
  • welcoming leasing office
  • modern apartments with high ceilings
  • tankless water heater and large tubs
  • efficient problem-solving
Watch-outs
  • slow or unresponsive AC repairs
  • broken gates and parking issues
  • pest problems (roaches, ants, flies)
  • inadequate internet access and hard-wired provider
  • pool frequently closed or dirty
  • excessive noise from nearby road and emergency station
  • dismissive management during serious issues
responsive-managementfriendly-staffwell-maintainednoisy-neighborspest-problemsunresponsive-maintenancerenovated-unitsparking-issues
Best for: Families or professionals prioritizing modern design and apartment amenities over long-term community stability.
Think twice if: You work from home, live on an upper floor facing the main street, or are sensitive to noise and pest management.

What this place gets right

  • modern finishes and spacious layouts
  • responsive maintenance team
  • friendly leasing staff during move-in
  • tankless water heaters and upscale amenities

Before you tour or apply

  • Leasing agent Jaclynn Sandoval and office staff Heather praised for smooth move-ins
  • Property manager Joselyn Pichardo hired recently and has repaired gates, replaced gym equipment, and painted fences
  • Two residents reported AC without service for two weeks
  • One resident reported no internet for four days with single hard-wired provider
  • Vehicle towing issues: one resident charged $200+ after car removed from paid parking spot
  • Emergency response station opened near property causing sirens and frequent street noise
  • Pest issues include roaches, ants, flies, and spider infestations reported by multiple residents

Resident ratings

Luxury Apartments
Modern interiors and high ceilings appeal to many, but infrastructure issues and management responsiveness detract from luxury positioning during longer stays.

How it stacks up

  • Rated 3.6 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

What keeps coming up

helpful officemodern apartmentscarportswelcoming staffvirtual tourleasing office staffpatiostorage unitleasing experiencepet friendly

How we scored this

How We Score
Star rating 11
Review volume 92
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Breaking down the ratings

5
79
4
7
3
5
2
5
1
38

FAQ

Does the property offer air conditioning?
Yes, but repair response times vary widely; at least one resident reported waiting two weeks for AC service.
What internet options are available?
The property is hard-wired for one internet company with no switching option, per resident reports.
Are there parking options?
The property offers reserved carports and garages available to lease, though common area parking fills by 7pm most nights.

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Last updated 2026-09-08