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Longspur Crossing

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 152 Google reviews · How we rank ›

2.8(152) 58 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Longspur Crossing
Service
Luxury Apartments
Reviews
152

What we found

Long-term residents praise the maintenance team and quiet atmosphere, but many new and departing tenants report shocking encounters with management over fees and lease enforcement. Security complaints about break-ins and fence breaches, combined with allegations of sudden non-renewals and dismissive handling of safety concerns, dominate negative reviews. One 16-year resident and a handful of satisfied tenants offer counterpoint, but the pattern suggests experience varies sharply by management interaction and tenure.

Praised for
  • responsive maintenance team
  • quiet grounds and atmosphere
  • friendly office staff
  • quick repairs
  • well-kept common areas
Watch-outs
  • aggressive extra fees and charges
  • poor security and break-ins
  • dismissive management toward residents
  • inconsistent enforcement of rules
  • hazardous property maintenance gaps
responsive-managementpoor-communicationwell-maintainedquiet-communityfriendly-staffslow-maintenanceunresponsive-maintenance
Best for: Long-term residents seeking a quiet, stable community with reliable maintenance.
Think twice if: You are month-to-month, late on rent, or value transparent fee policies. Multiple reports detail unexpected charges, sudden lease non-renewals, and aggressive collection tactics.

What this place gets right

  • 24-hour maintenance and responsive repairs
  • quiet, well-groomed grounds with mature trees
  • convenient North Austin location near schools and library
  • long-standing maintenance and management team

Before you tour or apply

  • Kevin heads maintenance team and responds same-day for most repairs
  • Emma serves as general manager and is named in both praise and complaints
  • 24-hour maintenance available
  • security responds quickly per long-term residents
  • bilingual staff available

Resident ratings

Luxury Apartments
Maintenance praised for speed and quality; management criticized for fees, lease enforcement, and poor resident communication.

How it stacks up

  • Rated 2.8 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

What keeps coming up

quiet areasecurityfriendly stafflack of respectfeeapartment staystaff attentionleasetowedpleasant place

How we scored this

How We Score
Star rating 0
Review volume 95
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
45
4
16
3
17
2
8
1
66

FAQ

How fast is maintenance?
Residents report same-day or timely repairs for most issues. One tenant noted stairs with ice for two days were not addressed, citing management said maintenance of stairs was not their responsibility.
Is the area quiet?
Yes. Multiple reviews describe a quiet property with no loud music, parties, or car work. Management sends reminders to residents to maintain the quiet environment.
What is the lease renewal process like?
Experiences vary sharply. One 16-year resident reports staying under the same management. Others report sudden non-renewals without warning and aggressive enforcement of late fees.
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Last updated 2026-07-17