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Longspur Crossing

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 153 Google reviews · How we rank ›

2.8(153) 55 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Longspur Crossing
Location
North Lamar, Austin
Service
Luxury Apartments
Reviews
153
Ranking
#604 in Luxury Apartments
Best for
long-term residents comfortable with strict rules and predictable routines

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Long-term residents praise the maintenance team and peaceful setting, but a large bloc of reviews document aggressive management practices: unexpected charges tacked onto rent, slow response to security breaches (car windows broken, strangers on balconies), and harsh eviction pressure over late fees. The split is stark: 30% five-star loyalty contrasts sharply with 48% one/two-star complaints centered on unpredictable costs and disrespectful treatment.

Praised for
  • responsive maintenance team
  • quiet grounds with good landscaping
  • friendly, caring long-term management
  • quick security response
Watch-outs
  • aggressive fee practices and surprise charges
  • poor security and frequent break-ins
  • unresponsive or dismissive management
  • aggressive lease enforcement
responsive-managementunresponsive-maintenancepoor-communicationwell-maintainedquiet-communityoverpriced
Best for: long-term residents comfortable with strict rules and predictable routines
Think twice if: you are budget-conscious or expect flexibility; many report surprise charges and aggressive late-fee enforcement

What this place gets right

  • maintenance handles requests same-day
  • quiet, tree-lined grounds
  • long-term staff stability

Before you tour or apply

  • Kevin leads maintenance team and has worked there for 16+ years
  • Emma is the general manager; described as both genuinely caring (by long-term resident) and unpleasant/focused on charges (by complainants)
  • security responds to breaches, though response times cited as slow (40+ minutes in one case)
  • ice/salt maintenance on common stairs reportedly denied as outside management responsibility

How it stacks up

  • Rated 2.8 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

What keeps coming up

quiet areaoffice staffkind stafflack of respectsecurityfeeapartment staymaintenancestaff attentionlease

How we scored this

How We Score
Star rating 0
Review volume 95
Review recency 100
Review sentiment 37
Profile completeness 100
Verification 30

Breaking down the ratings

5
46
4
16
3
17
2
8
1
66

FAQ

Is maintenance responsive?
Yes, reviewers note same-day or timely repairs. However, some common-area maintenance (like stair salt during ice) is reportedly refused.
What is the security like?
Security responds to incidents, but reviewers report car break-ins and trespassing on balconies. One resident waited 40 minutes for response to an intruder.
Are there unexpected costs?
Multiple reviewers report surprise charges for repairs, violations, and other fees added beyond base rent, with complaints that charges vary month to month.
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Last updated 2026-09-08