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The Lakes at Renaissance Park

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 202 Google reviews · How we rank ›

3.5(202) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
The Lakes at Renaissance Park
Location
Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
202
Ranking
#531 in Luxury Apartments
Best for
Professionals prioritizing location and price over pristine condition, with tolerance for aging infrastructure.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-08-04.

What we found

Staff turnover has been relentless, but the current management team (particularly Preston and Jeannette) is earning recognition for professionalism and responsiveness. Residents value the location near Katherine Fleischer Park, MetroRail access, and competitive pricing for the area.

Persistent structural problems undercut the experience: roach infestations, malfunctioning air conditioning units, broken mailboxes, dark parking lots, and cosmetic neglect. Maintenance often requires multiple requests. Several tenants report deposit delays and difficulty reaching management to resolve issues. Residents recommend walking through units before signing to assess condition.

Recent shift: Current management (Preston and team) arriving within the last 8-9 months has reversed a multi-year decline in tenant satisfaction. Reviewers from 11 months onward consistently praise the new direction, despite persistent structural complaints. A 2-star review from early 2025 cites unresponsiveness, suggesting inconsistency remains.

Praised for
  • attentive, professional leasing staff
  • recent management improvements and renovations
  • location and value in the area
  • responsive maintenance for most requests
Watch-outs
  • pest infestation issues, particularly roaches
  • repeated management turnover and inconsistency
  • aging infrastructure and cosmetic deterioration
  • security and lighting concerns
  • unresponsive handling of deposits and complaints
responsive-managementunresponsive-maintenancepest-problemsslow-maintenancefriendly-staffoverpriced
Best for: Professionals prioritizing location and price over pristine condition, with tolerance for aging infrastructure.
Think twice if: Security concerns, roach problems, and inconsistent maintenance make this risky for anyone with allergies, young children, or strict cleanliness standards.

What this place gets right

  • current management team earning resident trust after years of turnover
  • convenient location near retail, transit, and employment
  • competitive rent relative to nearby alternatives

Before you tour or apply

  • Current management under Preston overseeing property upgrades
  • Named staff: Maria and Jeannette Rodriguez praised for attentiveness and professionalism
  • Valet trash service ($25 monthly, per review) unreliable and linked to pest problems
  • Not all units have washer/dryer connections
  • Roach infestation cited repeatedly across multiple years
  • Multiple carport structural failures reported
  • Deposit recovery delays cited by at least one former resident

Resident ratings

Pet-Friendly Apartments
Pet-friendly policy welcomed; pet fees clearly stated on website ($20/month rent, $400 one-time). No pet-specific complaints in reviews.

How it stacks up

  • Rated 3.5 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

How We Score
Star rating 4
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
99
4
25
3
17
2
9
1
52

FAQ

Are pets allowed, and what do they cost?
Yes. Pet rent is $20 per pet per month and a one-time pet fee is $400 per pet, according to their website.
What should I check before signing a lease?
Multiple reviewers recommend walking through your unit first to assess condition. Ask about washer/dryer connections in advance, as not all units have them. Check parking lighting if you return home after dark.
How long do maintenance repairs typically take?
Recent reviews note maintenance responds promptly to requests, but older complaints suggest it often takes multiple service requests to resolve appliance issues fully.
Request a quote

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Last updated 2026-09-08