The Wayman
Leasing and office staff shine: Joel, Tanya, and the team consistently earn praise for patient, knowledgeable tours and professional handling of applications. Residents appreciate the location near the Domain, pool, outdoor kitchen, and peaceful surroundings. However, the property struggles with maintenance execution. Multiple tenants report water leaks from pipe bursts and ceiling fans, slow repairs (including a 7-month dishwasher delay), cockroach infestations, and management reluctance to offer credits for resident-affecting damage. New management appears to have improved responsiveness, but systemic issues remain. The sharp split between five-star tours and one-star resident complaints suggests the leasing experience masks operational shortcomings once tenants move in. The pet-friendly and student housing markets should note: first impressions are polished, but property condition and maintenance speed are points of friction. Veterinary-damage claims and pest concerns warrant direct questions during tours.
