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Anthem at Ledge Stone

Updated 2026-07-17 · 2,441 reviewed · 783 listed · Scored from 91 Google reviews · How we rank ›

3.6(91) 59 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Anthem at Ledge Stone
Service
Luxury Apartments
Reviews
91

The honest read

Strong personal touches from staff like Trae Rivas distinguish the experience for many, who praise the design, amenities, and calm setting. However, persistent infrastructure failures, especially a long-broken elevator in Building 9, combined with delayed maintenance and weak follow-up on complaints, undercut the luxury positioning for frustrated residents.

Communication gaps emerge repeatedly: delayed mailbox keys, lack of email updates to residents, staff dismissing concerns. The shift to new management marked a visible drop in responsiveness. While the property itself appeals visually and parking is convenient, operational gaps and unresolved long-term issues create a divided experience.

Praised for
  • responsive staff (Trae Rivas, Jennifer named)
  • spacious modern units with natural light
  • safe neighborhood and peaceful atmosphere
  • resort amenities: pool, golf simulator, outdoor spaces
Watch-outs
  • elevator in Building 9 broken 7-8+ weeks; parts delays
  • poor maintenance follow-through and slow response times
  • security: package theft, delayed mailbox access
  • inconsistent cleanliness outside; common area upkeep
  • management changes caused service drop; staff unresponsiveness to complaints
responsive-managementslow-maintenanceunresponsive-maintenancewell-maintainedfriendly-staffsafe-secure
Best for: Professionals and families prioritizing modern finishes and amenities who value active maintenance staff relationships.
Think twice if: Building 9 elevator failures have lasted months with no repair timeline; maintenance complaints often require multiple follow-ups and in-person visits.

What this place gets right

  • standout staff responsiveness (Trae Rivas, Jennifer consistently named)
  • resort-style amenities: pool, golf simulator, fitness center
  • spacious modern units with good natural light and appliances
  • safe, peaceful location

Worth knowing

  • Trae Rivas (manager) and Jennifer (leasing) specifically praised for attentiveness and emergency response
  • Building 9, third floor: recurring roof leaks, mold, and elevator outages dating back years
  • Elevator in Building 9A broken 7-8 weeks as of February 2026 with no replacement date; affects mobility-limited residents
  • Package theft and week-long delay in mailbox key delivery reported
  • Maintenance crew performs well but hampered by management communication gaps
  • Property opened within last few years; described as 'fairly new' despite design issues

Reviews by category

Luxury Apartments
Spacious, modern interiors with granite countertops and good light appeal; persistent elevator failures, roof leaks, and slow repairs undercut luxury expectations.

How it stacks up

  • Rated 3.6 against a 4.03 average across the 566 luxury apartments businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

What keeps coming up

apartment designsafe areaquick issue resolutionold managementleasing teampeaceful atmospherekind staffquiet locationnew changesresponsiveness

How we scored this

How We Score
Star rating 13
Review volume 85
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
4
3
2
2
1
1
30

Quick answers

Are the staff responsive if I have questions before signing a lease?
That varies. Recent reviews praise leasing staff Jennifer and Trae for prompt, helpful answers during tours. However, some earlier visitors reported slow or dismissive front desk responses.
What amenities are included?
Resort-style pool, fitness center, yoga room, golf simulator, outdoor lounge spaces, co-working spaces, and a grilling courtyard.
Is there an elevator, and is it reliable?
Yes, the property has elevators. However, reviewers report the elevator in Building 9A has been broken for 7-8+ weeks (as of early 2026) with no repair date due to parts delays.
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Last updated 2026-07-17